Advice for everyone
Don't go to this department.
Terrible queues
The staff are not polite, even the cleaner swears at everything
It feels as if they are hosting guests at home, who wanted to be served, who is not.
We sat for an hour, although we arrived for the third time as soon as the doors opened!
Of the 13 windows, only 3 are working
Horror
Incompetent and inattentive employees, perhaps not all of them, of course, but I came across just such a one. I had to go to their office 5 times just to get a card and access to the mobile application. Please note that in order to get full access to their mobile application, you need to submit a separate application to the bank, which, of course, none of the bank's employees told me about. They initially granted me access to the application only with the ability to view information. Tell me, dear bank employees, why does a person need an application if he cannot pay for anything in it, make a transfer or other operation?