The hotel is about 10 years old. It is located on the outskirts of the city next to a sports complex and a picturesque reservoir. The price /quality is quite decent. I checked in quickly, it took 5 minutes for everything for 3500 rubles a day. There is a busy highway nearby -if you open the window, it's noisy. The refrigerator in the room is tiny, there is no kettle, and the linen is very clean and without holes. The water cooler is in the hallway. I plan to stay here again next time.
The hotel is located on the outskirts of Minsk, in the Chizhovka district.
Positive:
2-bed room-nice interior, new furniture,small refrigerator,TV,wardrobe,spacious shower room.All the furniture is in good condition.Cooler with hot and cold water on the floor.It is clear that sufficient funds have been invested in repairs.Public transport and shops are within walking distance, the metro can be reached by trolleybus.
Cons:
-there is no air conditioning, it was very hot in July
-mediocre cleaning, or rather its complete absence (garbage removal and towel change do not count), because there really is not enough staff.There is no maid on the floor.
Out of the unpleasant.
They asked where they could warm up the food.They replied that they were nowhere (except in a restaurant.They refused us there, although there was not a single person in the hall.
Then it turned out that on the 2nd floor there is a staff meal room, there is a microwave and a large refrigerator.The young man at the reception claimed that there was no such room.
It's not nice to lie.
Let me summarize the results.
The hotel itself is good, but I did not feel the service and hospitality.
Management should work better with staff.
We checked into the hotel after 10 p.m. with a large tourist group of 40 people. The receptionist (a sweet, pleasant girl)I settled the guests very quickly. The rooms are beyond praise (and it is stated as three stars). Perfect sound insulation!!!! There is a cooler on each floor. The locks work from the key of the card (you need to be careful when leaving the room))) I went out without a card))) The receptionist girl quickly solved my problem by providing a duplicate key. Breakfast buffet. Porridge, pancakes, cottage cheese, cheese, pastries and much more. I recommend.
Pleasant location near the park and lake, you can walk to the zoo, transport accessibility, friendly service, adequate cost. Modern renovation in the rooms, shower facilities, a variety of buffet breakfast dishes
Nice, clean rooms, everything is working properly. The location of the hotel is very good. It is easy to get to the metro, near the MKAD, a great green spacious area, few people and cars, wide roads and pedestrian areas, a huge lake under the window, a large cozy park. We recommend it!)
Great hotel! Sound insulation class! The breakfasts are great! At the reception, the administrator will always prompt and answer any questions!
The location is generally excellent geographically, there is a highway nearby, in the morning / evening I get to where I need to go without traffic jams!
And so there is a place to walk, near the Arena sports complex, as well as a picturesque reservoir.
A good hotel. The room is large and has everything you need. Clear. Nearby (within walking distance) is a zoo + dolphinarium. It's a long way to the center: by trolleybus 30-40 minutes, or trolleybus + metro. The bus stop is next to the hotel.
Great place! Convenient location, large Parking, beautiful view from the window! Reasonable prices. Book through the Island :) The only weak point is the restaurant, you can not count on dinner after 20:00. There are no food shops nearby either :)
Excellent hotel at pleasant prices
Polite and pleasant staff
The rooms are clean and well maintained
The only drawback is that the rooms are very cool in the cold season, but there is an air conditioner that will easily fix it in a couple of hours of operation
A perfectly acceptable breakfast, but don't expect something super tasty, it's not 5 stars and not Dubai
It might be worth updating the renovation in the bathrooms, as the shower is leaking, however, this is more of an offer
The location is also pleasant
For a comfortable stay for several nights, it is an ideal option
We needed a hotel in this area, the choice is not great at all and we decided to stay at this Arena hotel. We liked the room, the large panoramic windows overlooked the lake, everything we needed was in the room. We had buffet breakfasts included, we liked it. Quite a decent hotel, the staff is friendly, if necessary, we will stay here again.
Nice hotel, nice staff. Clean, comfortable. The breakfasts are delicious, the staff is responsive, the view from the window is beautiful, the prices for accommodation are adequate. I will be in Minsk, I will stay there again.
We came from Crimea for hockey and stayed in this hotel. A cozy, clean room with a nice view from the window. Every day the room was cleaned, towels were changed. You can order breakfast.
Very nice and helpful girls at the reception, here are 5 stars for them!))
Thank you for your hospitality, in general I really liked Minsk!
Despite the fact that the Arena Hotel is located on the outskirts of Minsk, there are nice, large, cozy rooms. Very clean and well maintained. We really liked it. Breakfast is 25 rubles, buffet, but at the same time everything is fresh and made from natural products, the assortment is large enough for breakfast. Polite, courteous staff. Many thanks to the Arena for the warm welcome in Belarus
Nice hotel, clean rooms, friendly staff. The kitchen is quite good. It is convenient to get there by car and there is a large free parking. I advise you to visit this hotel.
A wonderful hotel, transport is within walking distance, the rooms are large, cleaning is carried out daily, the bed, mattress and pillows are comfortable! Very good breakfasts!
Among the advantages of the hotel are parking , convenient transportation , and the presence of fast food restaurants nearby .
The hotel is a little tired, but..... Overall , it is pleasant and comfortable .
A large number of rooms with different pricing policies. Parking space. The new sleeping area of Minsk. The restaurant at the hotel. Breakfast. Accounting documents for the accounting department. I was satisfied with everything. Thank you very much.
We visited Minsk from 24 to 26 May 2024. The standard room is spacious, the plumbing is in order, towels were available, the breakfast was decent - that's probably all the advantages. Disadvantages - THERE is NO AIR CONDITIONING in the room! They are available only in luxury rooms. There are also no bathrobes, slippers, and a kettle. The refrigerator didn't work at all. There was always something buzzing in the room from above or from the side - it was unclear where (even the maid noticed - what is it that is buzzing so much?). The light in the hallway of the room was periodically turned on by itself, although it should only be when someone is in the hallway. Since there was no air conditioning, I had to sleep with the window ajar, and the windows overlook the intersection of two large streets, plus both evenings a company of men gathered under the windows at the bus stop, who chatted loudly, sang, drank until late at night (until 3 a.m., to be precise). It was very audible - but the window could not be closed!
In general, if you go to this hotel, take a suite if you want to sleep at night.
We checked in 2 times with my boyfriend at this hotel. First of all, low-trained staff who do not know many of the points and nuances that you ask about when checking in. Next, let's go through the cost, initially the room cost for a day + late check-out for two 130 rubles, after a while when only a day (semi-incomplete), 180 rubles were given, the question is how? Next, the numbers themselves are the crown. The rooms are DIRTY, for such a price they cannot even elementary remove dust from bedside tables, tables, torn wallpaper, dirty ceiling, old design and not a pleasant smell, the extractor hood did not work, all the water pours out of the shower cabin onto the floor, then everything is completely wet in puddles, mold with an unpleasant smell is also found in it, there is one shampoo set, the hair dryer is broken, one towel (there were two of us), the shower did not hold on the holder, there were stains on the carpets, the TV is ancient where there are only 7 channels, a huge layer of dust on the vyatyazhka… In general, this hotel clearly does not pull for 3 stars, we were with the same rating in another, everything was just great and cheaper there, it's very sad that the administration cannot take care of BASIC cleanliness in the room, from there I wanted to check out faster. There were also no sockets next to the bed. The room for those who were interested was 409, then they moved into another one, it was better but not much, the only thing that pleased them was a good location, a beautiful view and delicious food from their restaurant.
Not a bad hotel. Prices are much lower than in the center. Rooms are cleaned regularly. The rooms are simple and cozy. There is a large park nearby. You can rent a bike and drive it.
Or just take a walk.
The rooms are cleaned well. Polite staff. The downside is waiting a long time for hot water. But it is there. For some reason, local plumbers have not been able to release air from the circulation🤷♂️
Having said a bunch of reasons, none of which are really valid.
Further.
The location is good, transport is nearby, and there is also a beautiful park nearby. You can go for a walk or ride bikes, roller skates or whatever you want)
And since the prices in the hotel are inexpensive, I would recommend checking in. Who is looking for budget housing.
The hotel, despite the majestic view inside, is very tired.We were passing through, I would not have stayed here for my taste.A lot of minor troubles, I conquered breakfast, although I am not an eater. I hope everything works out for you. and Broken bicycles cannot be rented for money or even for free.
A good hotel . it is convenient if you come by car . I would have stopped again . This is the first three-star price-quality hotel. beautiful view from the window. there is a market and shops nearby.
In order to spend a couple of nights, a great hotel. The rooms are spacious, not all have air conditioning, and the bathroom has all the accessories. From the window there is a great view of the reservoir, there is a spacious Parking lot. Good breakfasts
A normal hotel, stayed for one day. The rooms are clean, the cleaning is as it should be. There is a restaurant in the hotel itself. There is a park and a sports arena nearby.
It's a terrible hotel!!! I don't advise anyone to come here!!! Boorish staff service, administrators allow themselves to shout at guests, without even trying to explain everything in a calm tone. Thanks to the administrator Alina, she showed by her example what kind of employee you should not be. Dear hotel owners, please remember that the people working at the reception are your face, the face of the hotel. The rooms are terrible, the cleaning was done disgustingly, there was a large bottle of Coca-Cola lying behind the floor conditioner, how could you not notice it?! And the candy wrapper? Does it blend in with the carpet, or is there another reason why it wasn't noticed, I think it's just the laziness of the staff and their indifference to the case.
A wonderful hotel. Clean, quiet,
cozy. The breakfast is delicious. Kashki is space. And the pancakes from the chef are nothing to compare with. It's just "meshed." I took 2 servings with sour cream. And there are also pancakes with pork gravy. They came to my son quickly :)))
Great hotel! The rooms are clean, not noisy, the view from the window is wonderful. I took a room with breakfast - it was very tasty and there was a lot of everything. The staff is polite and ready to help in everything. I was satisfied with the choice.
Good hotel, spacious rooms, plumbing, hair dryer, refrigerator... Everything works. Good delicious breakfast buffet. The cooler is on the floor. There is a bus stop nearby, grocery stores are within walking distance. A beautifully decorated area on New Year's Eve
There is no air conditioning in the rooms. They offer a fan or a portable air conditioner from which there is no sense. The rooms require repair, especially the bathrooms, the shower heads are broken, the sealant at the joints is covered with a black coating of mold. Room cleaning is also strange, not every time they make the bed and put shampoo on. The breakfast is not bad, but without frills. The price/quality ratio is too high.
A good "level" hotel. Minus the options, but we just need to spend the night. All the amenities are there. It is located next to the Chizhovka Arena, who is interested. There is a gorgeous lake and park around. Shops and snacks are within walking distance.
A good hotel, we often stay in it on business trips. Everything is fine. The staff is polite, clean, neat. Beautiful view from the room. Near the lake, landscaped territory, there is a place to walk, benches, gazebos. A sufficient number of shops are within walking distance. I recommend it!
We stayed many times with the team. Friendly girls at the reception. There are breakfasts, there is something to eat. For lunch and dinner, for me, the food is average, but it's on order for the team. The rooms are large and cozy, the only drawback is the sockets only in front of the bed near the TV
I will be delicate and democratic, as a guest of the city;)
LOCATION: near the Moscow Ring Road;
RECEPTION: the receptionist is polite;
ROOM: cost 95 BYN., breakfast is not included;
BED: two single beds shifted into one large one, the mattress is not new, but has no dips, the pillows are small - very comfortable;
TOILET: the repair is fresh, all accessories are available, including a hairdryer, perfect cleanliness;
APPLIANCES: TV, air conditioning, refrigerator, curtains black out;
CONCLUSION: the disadvantages are the lack of sockets next to the bed, I recommend visiting.
I liked the hotel, clean, spacious room, good breakfasts. Although far from the center, there are bus stops nearby, within walking distance of shops, a park and a zoo.
Comfortable spacious rooms, good breakfasts, not a very large assortment, but quite tasty. Coffee is not very good. There is a parking lot. The rooms are clean. Among the disadvantages: it's a little far from the center, if you want to take a walk-taxi or public transport, well-used towels in the rooms, restrained and even harsh staff, although young. There were some minor nuances: the receptionist did not transfer the information about the payment for breakfast to the restaurant, they offered to find out for themselves, although a phone call was enough, there was a phone in the restaurant.
I didn't recommend it. There is no air conditioning, we settled in together - one towel. Yes, everything is done for one person. Although two people were registered at the time of booking. The only plus: the staff is polite
We stayed at this hotel a year ago, everything was more or less decent. This year we decided to stay here too. It's just a nightmare. We were moved into a room that smelled terrible of sewage, we asked to solve this issue, we were moved to another room, it didn't smell, but the shower tray was leaking, we no longer had the strength to move and had to put towels on the pallet when we washed. There were constant interruptions with water in the cooler on the floors. When I asked to change an empty bottle for a whole one, they replied that there was no water at the moment. And another time they replied that there was no employee who would bring a whole bottle. There is no kettle or water in the rooms. Everything is old. This is not a 3 star hotel.
Well, so-so! Very high audibility, half the night children were running along the corridors, apparently the race was athletes) the bar was not working, it was a wilderness around, there was nowhere to go, we had a delicious meal in the restaurant, the prices were acceptable! But if you want to walk around the city, then choose a hotel in the center, otherwise you will splurge on a taxi.
Gorgeous 3 stars. Everything is there for a comfortable stay. Internet, TV, refrigerator, hair dryer, lots of towels. There is its own Parking, there is a restaurant where you can have breakfast. The buffet is expensive, but not critical. There was even red caviar)
We lived in rooms 905 and 908. The rooms are large and bright with a nice view. The cleaning was delayed a little when checking in, but it did not spoil the impression of the stay. The mattresses are good, the plumbing is working, the shower is not a cubicle (I don't like it), but a room separated by a glass door. Everyone in the room is happy with everything.
We tried breakfast - 750 rubles per person - we didn't stay hungry, but for that kind of money you can eat much tastier in the city.
A disgusting hotel. It's dirty, there's no water, there's no kettle, there's no air conditioner. Plumbing is broken, clogged. The room has a thermometer at +30. A restaurant is just a dining room. They were detained at the check-out because they could not find a folder with information about the hotel and the room, allegedly we stole it. I don't recommend staying there.
In general, a good hotel, corresponding to its 3*. It is far from the center, 3.5 km from the nearest metro station. There is a good walking area under the hotel on the shore of the pond. There are several small grocery stores within a 500-meter radius. The room size is average, the bed is not padded, the refrigerator does not work well, the shower leaks to the floor, but the neighbors did not hear and this is a plus. The breakfasts for Belarusian hotels are not bad: a buffet with coffee, pancakes and fried eggs. The guys at the reception desk are nice and helpful. If we compare it with the other five hotels where we were on vacation in Belarus, then it is in third place out of 6.
Not a bad hotel... but it was surprising when the rooms were not ready at the time of arrival, many of the group did not have enough towels and hygiene products in the rooms. So even after the eviction, the administrators ran after us and asked how many towels we had in our rooms. It's funny. Don't worry, dear administrators, we are not interested in towels at all.
As it is, everything is normal.
The hotel is located next to the Ice Arena (very convenient, because we went to an amateur hockey tournament). Convenient check-in from the MKAD. There is a secure free parking for guests. Excellent Wi-Fi throughout the hotel. We rented apartments (the room is large, clean, comfortable. A separate bathroom for the guests and us, which we really liked).TV in the living room and in the bedroom (a big plus! ) Bathrobes, slippers, towels, gradual set - snow-white. Clean up cleanly. The staff is polite, tactful, friendly, and always happy to help resolve any issues that arise. There is a large supermarket nearby within walking distance, and many grocery stores. The shops accept the Mir payment card (very convenient). There is a restaurant on the ground floor, we used breakfast (buffet, there is enough of everything, everything is delicious). The windows of the room overlooked the lake. Quiet, green area. We were very satisfied, we will come back again!!! One disadvantage is that the air conditioning does not work well in the room.
Nice hotel, clean, friendly staff, the food in the cafe is delicious. There was only one problem - the lack of water in the coolers in the hall, the water ran out in the evening, they said they would not change it until the morning. We didn't go to the meeting, and so on all floors.