We reserved a vip hall for playing pool to celebrate my birthday one month in advance, but when we came there, all the normal tables were occupied and the hall that we reserved was occupied as well. When we asked for our reservation, the worker said that no evidence of our reservation was found and offered a wrecked pool table, with bad lighting, old balls, and in close proximity to the bowling area, so the noise was intolerable. We asked for the manager a few times, and the workers said that he will come in a moment, eventually he never showed. Basically, my birthday was ruined!!