It's a great place, I really liked it! I will be glad to come here again and again. Great, friendly staff who will help, give advice, and offer.
There is a huge selection in the menu, everything is clearly described, shown and marked.
The kitchen is my honor, I am delighted! Very tasty!
The waiting time is absolutely short, everything is brought and cooked very quickly and efficiently.
What I think is not unimportant is the comfort and order inside the establishment, and I will tell you that I am delighted. Everything is clean, everything is cleaned, if you want to get to the bottom of a speck of dust, you will not succeed, everything is perfectly licked!
Lisa, the waiter, served us, the service was 10 out of 5 stars, the best service we had seen in our entire lives.
Lisa, thank you so much!
In all my time, I think this place is the best!
Thank you so much, we will come again!
We visited this institution several times. We would like to mention the excellent service and the cozy and positive atmosphere. The waiters are polite and attentive. We would especially like to mention the beautiful Lisa, the waiter. She is polite, very nice, and takes her job responsibly. Such service leaves you wanting to come back again and again. We always left with a great mood and a positive attitude.
We celebrated our birthday with our friends and were very satisfied! The veranda is very atmospheric and cozy. Anastasia, a beautiful girl, served the waiter! We ordered pasta and rolls — it was very tasty. Despite the full landing in the cafe, the dishes arrived quickly. When it's cold on the veranda, they offer blankets. In the end, a nice bonus was a 20% discount, we always choose this place for the holidays, 10/10!
A great place for a family vacation. We constantly come to you. Delicious sushi and rolls, the assortment is large. The food and dishes are always fresh, deliciously cooked and the staff is very friendly. They always smile and are very attentive. And there is a place for children to play.
It's not a bad place. Friendly service, pleasant atmosphere, music. There is a video presentation on the TV with the chain's establishments. We ordered pizzas, draniki, sushi...everything is delicious, at 5+. There is a children's menu.Teas are also worthy of attention. There is a children's area where the child can play and draw.
It's a great place! We really like to come here with friends in the evening. The staff is very polite, the food is simply amazing! Yakusheva pizza — wow! There are also discounts on the birthday, which was very encouraging and was a pleasant bonus of our trip)
The cafe left me with only positive impressions! The pleasant atmosphere and friendly staff immediately create a comfortable mood. The assortment is really diverse: from fresh sushi to mouth-watering pizza with various fillings.
It's a very good place. Insanely delicious creamy roll and juicy pizza. Nice prices . We were with friends, the waiters were all very polite, they were always there and responded to wishes. We were very satisfied
In general, the establishment is not bad, the price / quality ratio regarding the dishes is excellent. But the service itself was disappointing: the drinks arrived 10 minutes later, and while we were waiting for our dishes, they were safely drunk. The dishes arrived 50-60 minutes later! This is an excessively long pitch, which, of course, no one warned us about. To the question: why is this so? "There was a lot of traffic" (there weren't many people on Thursday evening), but even so, the question arose, "why didn't they warn you?" the answer is: we didn't think it would be like this. Well, well)) Overall score: 3, because at that moment the stomachs began to digest themselves🥲
Everything is always very tasty, a favorite place to spend time with family and friends, wonderful friendly staff, all dishes are prepared quickly, pleasant atmosphere!
We had a rest at the cafe on Friday, we really liked everything, polite staff, excellent pizza. Probably the most delicious arena in the city, as if it were being prepared with love. For a delicious dinner, just come here!
It's cozy and beautiful (in the "folk" style), the prices are moderately high, the fish tanks are gorgeous (with "waving algae"). The only drawback is that it is very cold on the terrace, even though everyone is given a blanket.
Very good service. We would like to express our special gratitude to Nikita, the waiter. Cultured, polite, attentive, professional service.We express our gratitude.P.S. thank you very much...
It's a great place, we used to go there, now we rarely go there. Pleasant atmosphere, cozy, large assortment of menus, excellent pizza and sushi are served fresh
There is a nice cloakroom attendant at the entrance, aquariums, an unusual Japanese-style toilet with music. Children's corner, heated veranda. The only drawback in the hall is such a noise that you have to talk loudly, otherwise the interlocutor will ask again.
This place was very disappointed. We came to celebrate graduation with the whole family after work. We sat down inside in the central hall. After 10 minutes of waiting, none of the waiters came up to us. We ask the passing waiter to bring the menu- zero emotion. After a while, I go by myself to the bar, where several waiters and the bartender are concentrated. I'm already insistently saying that if he doesn't bring the menu, I'll write comments in the book. However, it worked, they brought it. And.... came to take the order in 20 minutes. Next, I ask how long the waiting time will take, and he answers that it's about an hour (making rolls), the pasta was cooked for 45 minutes, the pizza arrived an hour later, and the rolls were received later. The food is normal. I can only find fault with the pizza, it was a wrapped fillet, so the pizza turned out to be a little dry. A huge request to the institution, if you know that it's Friday, a lot of visitors are coming, it may be worth bringing out more staff so that the incoming customers of your institution do not receive negative emotions from the waiting process. This is the first time we've been here, and I think it's the last.
One of the best establishments in the city! Nikita the waiter is very attentive, polite, and customer-oriented. He set the mood for us until the end of the evening, treats all the guests sensitively, with a smile. In addition, we were pleased with the wide selection of dishes from different cuisines, fast and beautiful serving of dishes, and stylish interior.
We go to this institution very often, the last time was on January 20th. Everything is excellent and top-notch as always, starting with the food, ending with the staff and service! One of the best establishments in the city!
For many years, the Sushi Arena was one of my favorite places for me and my friends. But our last visit was a disaster.
We ordered a table in advance, having discussed all the conditions (we wanted a table on the veranda near the window) and made a reservation.
When the order arrived, it was brought only after 40 minutes, except for cocktails (20 minutes of waiting). Question: why take a pre-order if it does not affect the waiting time.
During the rest, the waiter came up several times - you can see a large load. Dirty dishes were on the table all evening.
And besides, there was an unpleasant situation with the allegedly confused tables and we were asked to move to another table (not the one we ordered). Among the changes, they helped us move with food (the plate was snatched right during the meal).
No discounts, no cocktails-there were no changes.
In general, this was our last visit to this institution. We were very disappointed.
Among the advantages: delicious sushi.
Cons: very long wait, service, no customer orientation
Of the advantages :
Delicious food and reasonable prices
One of the disadvantages:
The service suffers, does not listen carefully to the order, was not warned about the waiting time.
The ice cream and juice arrived 15-20 minutes later. Soup 40 min. Pizza 50 min.
Really long.
As a result, the waiter did not hear the 1st position, after which he proved that I did not name it. Although everyone heard what I said about her. In general, if the waiter had reacted correctly, it would have been possible to give a score of 4-5, but with this attitude, only 2
The receptionist is an intelligent woman, the waiters are polite young people. The service is good, they try to please every guest, the food is very tasty. There is a heater on the terrace during the cold season.Thank you, I liked everything.
Lenin's favorite place 53.delicious!Clear!Very friendly!They will always find a place and warn you about the approximate cooking time.Children's zones are very relevant
We went to this place on Sunday afternoon. People were sitting next to us waiting for their order to be accepted (they later told us that they had been waiting for half an hour), a couple came for us and began to take their order, although we were already sitting and people were waiting next to us (I repeat, for half an hour), what kind of outrage???? As a result, neither we nor our neighbors waited for anyone, we lost our time, which made us very sad.... Moreover, I personally leave this institution without having received the service for the first time... I just don't want to go there anymore, and I'll never recommend this place to anyone... Finally put things in order and organize your work with visitors appropriately....
I do not recommend this place!!!
01.06.25 visited the Sushi Arena. The waitress Daria took the order at about 21.40. After about 10 minutes, she warned us that the sushi set would be ready for closing, we would not have time to eat it. To which we kindly agreed to take him with us, and the pasta with ham, two sausage rolls and a Tempura roll continued to wait. After 40 minutes, it was cooked-NOTHING. We asked the waitress to hurry up the kitchen, the restaurant closes at 23.00!After a little more time, realizing that we would have to eat it all in a hurry, upset, we asked to pack everything with us, well, not to expose the cooks and Daria ofic.And here's the fun part! At 22.42 we are informed that we will have to wait for 10 minutes more. Of course we refused the order! The evening was ruined, we were left hungry (( The waitress brought us a receipt with a very unhappy face. Of course, they didn't apologize to us either! (
Our family often USED the pizza and sushi delivery of this chain. Now we'll avoid it!
The most delicious French fries, mega delicious sushi, ordered roll dogs
Home delivery (the delivery took a long time, but we were warned about it) included gloves, soy sauce, ginger and wasabi with lemon. Experienced gastronomic orgasms), I advise everyone!
I didn't think such a service was possible now! Before the concert, we decided to have a snack at the Vitebsk Shopping Center. We arrived at 4.40 pm, the menu was slightly requested at 5.00 pm. When ordering, they said that the wait for the dish was about an hour. Because they were in a hurry, they ordered coffee, tea and cheesecake. The order was accepted at 17.05. We waited until 17.40. Realizing that if we waited any longer we would be late for the concert, we canceled the order. Is it terrible not to make coffee and tea in an hour?!?!!! The poor waiter is alone in the whole room!!!!
See original · Русский
1
Show business's response
Анастасия Г.
Level 3 Local Expert
February 3
We visited this institution today. Excellent service, thanks to Nikita the waiter! All the dishes were prepared very quickly! Everything is very tasty! The staff is polite and friendly! Thank you for a good evening!
There were almost no empty seats at 5 p.m. on Thursday, it's worth considering. The sushi was fresh and very tasty, they warned that sushi would have to wait about an hour and a half. The pizza arrived completely cold. The drinks were carried for a very long time and I just had to sit and talk at an empty table. We ordered two frying pans, with sausages and with beef tongue, they were brought quickly and hot enough. I highly recommend the language, you can just lick your fingers. The wine selection is meager. Blankets were not offered, although it is cool enough in the gazebo, they asked for it themselves, they brought it right away.
We express our great gratitude to the waiter Herman!!! For such an attitude towards visitors, in which so much attention, friendliness, care, smiling and kindness are expressed!!!) I wish there were more such wonderful waiters!) The cook and the rest of the staff — thank you very much!!! As always, it is delicious, pleasant and very atmospheric! Thank you all very much, prosperity and more visitors!!!)
Favorite cafe) We often come with the kids for our favorite pizza "Florentina". Polite staff, a good children's play area and, most importantly, very tasty food!
Everything is delicious, the food is fresh, but it takes a very long time to wait for orders, I would like it to be faster, of course.
See original · Русский
1
Show business's response
К
Кира Елисеева
Level 2 Local Expert
April 19
We visited your cafe on Friday, there were a lot of people, but we were very satisfied! The waiters are very polite and friendly, helped with the choice of dishes) Ordered rolls and pizza — respect to the chefs! Everything was delicious! We will definitely come again
We visited a cafe with friends on 06/08/2024. Delicious food, fast service, attentive and courteous staff. Despite the heavy workload, everything was on top. Keep it up !
We arrived on Saturday, 01/20/24 at 12:00, there were a lot of visitors, but the order was brought quickly (two pizzas and small things). Friendly staff. There is a children's corner. In the cold it is cool in the perestroika, we quickly found a place for 4 people (two children) in the main hall. The pizza is delicious, there is enough of everything in it (they do not save, which is very nice) very tasty French fries (with spices)
A solid five out of five !
Delicious, decent food, pizza cheese stretches 30 centimeters, we were very satisfied. It's a pleasure to sit on the veranda, beautiful view, flowers on the windows, great!
The kitchen is normal .
The attitude is also good.
But as for the room ..... The horror of 20-year-old rumpled and dirty sofas !!!!!!!!! Horror.
There were no repairs there from the creation of the restaurant .
The best pizza in town!!! The kitchen is as always at the highest level!! In summer, you can sit outside, ride a swing, a delicious set of fries, I recommend!! Well, a big plus for the fact that in these cafes everything is thought out to the smallest detail, if you come with the kids, they will definitely not be bored))) there are equipped areas with toys
It's very cold in the room. They said the wait for the order was 20 minutes, in the end they waited for more than an hour, they sat at a dirty table, the order was brought incorrectly, they asked for the bill immediately, and it was brought in 20 minutes
A pretty good institution, a pleasant atmosphere, always friendly ofiki, the food is excellent thin dough, but the sushi has a little big price, the prices are generally not bad and there are often promotions , I recommend visiting respect
Two stars just for the fact that the waiter guys are doing their best.I do not understand why such savings in personnel are necessary, sincerely.Instead of getting feedback and offering something additional to the order, thereby increasing the average check, the guys run around like crazy.You have to wait for the bill for 15 minutes and so not only with us.the soup was specifically over-salted, which the waiter promised to give to the cook!!!!Kaarl!!!!Well, thank you.
The work of an administrator is generally a separate story.Instead of helping somehow, directing the guys, she appeared at the checkout once every 30 minutes only to count it, yell at the staff, thereby spoiling their mood, and this, for a moment, was very noticeable at work, WENT INTO ... SUNSET
delicious... but it's a very long service... there was a shortage of glasses, I had to wait until the kitchen was free, I had to wait an hour +
I would like to express my gratitude to the waiter Herman, who did everything in his power
to endure us and, although tired, tried to serve us as quickly as possible
The place is cozy, there is a summer terrace. The service is polite, but not always fast, it happens that orders have to wait quite a long time. But we must pay tribute, they immediately offer a good discount. The pizza is delicious, the prices are not draconian.
The service today is absolutely off the hook.We ordered and paid for the order, two cocktails with a child and French fries , sat down on the veranda..It took 20 minutes to bring the fries slightly warm, even closer to cold... after two waiters called to clarify how soon our order would be.. The waiters said, I'll clarify right away and disappeared..Pizza and a cooler were brought to the next table faster, our order was ignored again..More time passed, I went to the cashier, asked about the order, as a result, I made big eyes of surprise..After a while, the cocktails were just brought, the time was 22.28...We are very disappointed... Be vigilant staff, please have a conversation with the waiters about the order and the guests.
The best cafe I've ever been to, nice waiters, delicious food especially focaccia, pepperoni. We go here with our parents, even though we live far away
We've been here, it tastes better here
I like the terrace more than the hall inside. Sometimes there are a lot of running children. But that's okay.
I would like to focus specifically on the menu. The choice of sushi sets has become very scarce. I recently visited an institution. The baked rolls were dry. But the pizza is delicious. There is no need to serve the waiters one at a time. But we got a very nice, courteous waitress.
Diversify the menu and interior and everything will be OK)))