They work on the principle of a blunder and a ride! THE MOST DISGUSTING SERVICE IN THE WORLD! The office took the money for electroplating, which absolutely did not fit in color and peeled off in one exit. And the erased logo of an expensive bag cannot be restored. As a result, a disgusting spoiled mood, mutilated bags, wasted time and money. The end result is terrifying.... I asked for a refund for their service, but they refused. Of course, there is no question of a spoiled bag. By the way, they take an advance payment, apparently knowing that the end result will be disgusting… And yet, when we handed over our things to them, we said that we were flying away, knowing that they often delay, and when we sent them photos of the erased electroplating, they said that they could not see from the photo that it was erased, but the erased inner logo of the bag, of course, we saw when we took it, but there was one hundred percent in advance prepayment. They said they would fix it - that they would write the logo themselves.... The masters absolutely do not admit their mistake… Do not give your expensive things to these incompetents and scammers. I 'll attach the photos on which everything is obvious .
disgusting service! I gave away two pairs of sneakers, they dragged for two weeks, although a week after the return, they said that they would definitely be ready the next day? 15 days after the return, I came to get the shoes, they said that they were not ready yet! I suspect that they did not even start, because upon receipt the shoes turned out to be in poor condition, for the most part the fabric part of the sneakers was not cleaned, they tried to highlight only the sole. at the bottom I will attach a photo of the sneakers in a clean condition, which could be brought to a GOOD QUALITY dry cleaning and what they gave me, pay attention to the white sole and the dark dirty cloth part of the sneakers. It was also confusing that one of the pairs inside the shoes had liners from another laura luxury laundry dry cleaner.
There is no service, they left the shoes for restoration, promised to do it in 7-10 days, it's already been 13 days, but no calls from them, and they don't pick up the phone themselves, customer orientation is 0 out of 10