A disgusting company. I would not advise anyone to contact them. As they say, we got it, so we got it. We made an order for the wardrobe at the end of May. The measurer arrived on June 7, when asked when to wait for the cabinet, because it was written in the contract "delivery within 45 working days after 100% payment", he replied: "Do not pay attention to this, we will install it within 2-3 weeks, the cabinet can generally be rented in installments." 2-3 weeks have passed - not a word from the company. We started calling ourselves and found out that our closet hadn't even started to be made yet because we hadn't made a 100% payment. We immediately paid the full cost, since this is the case, but damn, each of the employees says different information about this. And then it started... it's just impossible to get through to them, as if on purpose, so that they wouldn't fool their heads, and they were constantly fed breakfast. They were supposed to bring it first on July 28, then they started talking on August 5-9. After numerous disputes and frayed nerves, the cabinet was still brought on August 15 and promised to be assembled on August 16-19. But the catch is that they brought it without one detail, which we informed them about. Now they have stretched out the manufacture of the missing part for another week, because they completely forgot about it. They constantly called them and asked when this detail would be delivered, but they never know anything and promise to call back in 20 minutes, but, of course, they do not call back. Further, they said that they had too many orders and there were no collectors available, in fact, this was not the case. As a result, it was only a week later that they were able to specifically say the date of the cabinet collection, and then only after we said that we would find other collectors and we would not need their services.
And only after 3 months the closet turned out to be with us))))
The Aria company.Bel is just terrible!!! We ordered a wardrobe on 28.07, made an advance payment of 70%, the result was delivered to us on 16.10. According to the configuration, a separate story, the cabinet lid is 40 cm shorter than stated by the measurer and 10 cm lower than the cabinet should be.But that's not all!!!They didn't put the closet doors down!!! It's like everything! I'm just shocked, it's necessary to immediately take away the license from such organizations
Thank you so much for the closet, we did it quickly, and most importantly, what I wanted. Special thanks to designer Valera and Anastasia's manager. Prosperity to the company and more satisfied customers.
We signed a contract for the kitchen on 03/23/2024. Today is 08/17/2024. They feed you breakfast all the time. Initially, they said that they would install it in 45 days, but there is no kitchen in 45 or 5 months. Read the contract carefully RIGHT AWAY, because the conditions there are inadequate. Now they promise to install it at the end of next week, if they do not install it, then we will go to court.
The horror!
Avoid it if you don't want to throw money away!!!
Everyone's stories are the same, the story is with deadlines, so also the wardrobe was brought to us in terrible condition!!!
I don't want to waste energy on a negative review, but I also want to warn other people about "quality", dishonesty, etc.
We regretted 1000 times that we contacted this company .They feed you breakfast every day .On January 4, the wardrobe was ordered and paid for in full .They are still being transported today on July 18th .Do not contact this company.Although it was initially agreed that the cabinet will be manufactured within 45 working days.
I don't know about the office!!But the attitude of those who call back!!This is a tin!!neither the price nor the measurement, I don't know anything, they won't tell me anything, they all refer to the manager!!!This is kashmar!!they don't know the cost of their own work and the size)
I Do Not Recommend It!!!! We ordered a wardrobe on December 12, 2023, the measurer arrived, agreed on the cabinet, said 2 weeks and it would be ready, 7.01.2024 we dial the company and ask about the cabinet, and they tell us that they did not start making it because We did not make 70% of the payment (although when ordering we were told by the measurer and their accounting department that 50% is enough for in order to start making the cabinet)., Made a 100% payment on 7.01.2024 and the cabinet was made on 8.02, the collector arrived, broke the part and left, the next day we call asking when the collector will be, the answer is only 12.02, on Tuesday(12.02) no one comes to us, we dial the company asking why there is no collector, Inna (I don't know who she is) starts to be rude, yell and hang up the phone), on 02/14/2012 the collector arrives (the cabinet assembly took 5 days, 3 days of which the collector worked from 7.00 to 21.30), on the 5th day they just couldn't stand it, sent him home and finished the shelves themselves). Disgusting attitude towards my clients, I regret that I did not read a review about this company and ordered a closet,
I DON'T RECOMMEND IT
1.When ordering, they say an advance payment of 10% of the cost of the order and the cabinet will be ready within 3 weeks. After the deadline, I call aria.bel order and did not start to do tk you need to pay 70%-100% of the cost of the cabinet and then it will go to work and be ready within 45 working days, this nuance is not said, no one for this month that waited did not call and did not warn, and you need to read the contract, which I did not do.The contract to terminate costs 300 rubles.
2. Inna's manager didn't really explain anything, she talks rudely initially, read the contract and blacklisted all the questions. The only thing she said was that if I pay 100% of the cost of the closet, then the closet will be made in two weeks, of course this did not happen.
3. Delivery. There are no paid movers, carry it yourself as you want. We agreed for one time, the driver arrived three hours later. The dispatcher warned me until what time I was at home. The driver with the answer that he unloads the cabinet and he doesn't care who is at home or not, he has a car for hire.
4. The installers were supposed to arrive on Monday. Then Tuesday morning and no one came.
Arrived on Wednesday morning. There are no questions about the installer, I assembled, cleaned everything perfectly.
5.The contract was drawn up on July 12. The cabinet was delivered on September 28. The assembly took place on October 4
And this is when paying for an order of 100%
The company is terrible. Don't mess around. Upon termination of the contract, you need to pay 300 rubles for the sketch. Which you can't even see in your eyes. Read the agreement carefully. A person who doesn't know anything comes to take measurements. Some do it, others bring it and then only to the entrance, others install it.
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Мария
Level 2 Local Expert
May 23, 2024
I regretted that I got involved. We ordered interior doors. I got an advertisement on social networks, we decided to order it. Read the reviews! It was a horror and not "quiet" at all. Everything started well. We called each other, ordered a measurer. I arrived, my husband was at home. The measurer explained that the doors we had chosen would not stand up, and advised us to order a book door. We agreed, we paid 10%, the measurer advised us to arrange the rest in installments, they say there will be no problems with this. Issued. After they called back, they explained that the installment plan needed to be processed independently, and the bank was named. The bank's employees processed it quickly, said they would take a picture and send it to the company. We haven't reached the house yet, we've already called to send the contract urgently. They sent it. They said it would be ready in 3 weeks. I call in 3 weeks, and no one started making doors there, they said there was no contract. They gave a bunch of numbers until they found out that there was still a contract, so a month passed. They told me to call in 2 weeks..then another 2... and another..And more. So 2 ... 3 months passed, silence. Finally, the doors were knocked out, they said they were ready...there is no car in our city, we have to wait another week. We offered to pick up the doors ourselves, it turned out that there were not enough parts. So more time has passed. Finally, the car was assembled. They asked for movers to take them up to the 4th floor, without an elevator. They agreed and named the price for the floor. Here it is, day X... and.. one driver arrives, who asked which floor, threw out the doors at the entrance with the words, I will not carry. No one warned that there would be no movers, for health reasons, we could not lift them at that time either, it's called figure it out for yourself. Okay. They asked about the installation, and I was the driver, so call the company. Well, I think it's true, how can a person know. I'm calling, I hear...The installer will be available in a week...then another week,... and another. It takes 2 months and weekly calls to the company. As a result, they tell me that they do not put such doors in our country, they do not know how. So why, I ask, have you been putting up with my brain for so long?!! We found our installer, it turned out that the measurements were not correct, as the measurer explained how they should be, the doors do not become like that. They shamanized as best they could to put them up. The conclusion is to spare your nerves and time, do not get involved. I got caught on the fact that they were cheaper than in the city store. It is better to pay and get the doors and installation in a month than to run around for 6 months in search of your product.
I am very sorry that I contacted this company. Indeed, they promise beautifully, they are able to persuade. But that's until the order is placed. And then the problems begin, because many nuances are simply ignored. This is especially true for customers from other cities. The biggest disadvantage is that the order is delivered to you when the car is being formed in this city. Secondly, the customer himself must raise the order to the apartment, they deliver only to the entrance, because there is only one driver. Thirdly, the installation is also unknown when, when the master will be free and he will be able to come to you. I'm not talking about their promise to make it faster if you pay right away. I do not advise you to get rid of the word "at all"
Good afternoon. I want to express my gratitude to the entire staff of the company! In September, they ordered a kitchen and a children's room. Everything is done efficiently, quickly and most importantly - inexpensively. The guys are real professionals!
Everything seemed to be going well. We ordered a closet in installments. We arrived. We made the first payment from the keys. We said. We will have to wait 2.3 weeks in the end, we will have to wait 2 months, and that's not a fact, we may have to wait more. Wait because it's the first one. Install cabinets who takes cabinets without installments. And who takes the closet in installments, wait and pay everyone. A month of money and there is still no closet
Good afternoon, I want to leave my feedback.The service is at the highest level.A tactful, attentive measurer helped to choose both the color of the cabinet and the color of the shelves, and made a discount.After manufacturing, the cabinet meets our requirements.Delivered in excellent condition, assembled quickly and efficiently.100% customer service.Thank you for your cooperation.You are a great team!
I ordered a built-in wardrobe. They did it for a long time, they did not do what they needed, but they were given to sign papers in advance and they could not be pressed already. In general, there are bad people there, such as the measurer Sergey
Good afternoon! We ordered a kitchen from this company. There are no complaints. Everything was done on time. The kitchen is small, but we still got a discount, it was nice. Everything turned out as in the sketch, even better. There are no questions about the quality! Thanks to the sales girls and the measurer!
I would like to express my huge thanks to the entire team of the company that was involved in my order, ordered the doors and the closet. At the initial stage, the measurer came and listened to all my desires and preferences in colors, everything was told and shown. It was delivered on time and everything was installed. I will recommend you to my family and friends
Reasonable price. There are no complaints about the quality. It looks great. Special thanks to the installer Mikhail for the quick and high-quality assembly of the kitchen.
I have never seen such horror anywhere, the representative immediately told me that they had their own production, as a result, Yurkas was brought, the price difference for one door was 300 rubles (the order was made for 4 doors), the order was placed on July 16, received the doors on November 1.They lie all the time.After placing the order, the bank started calling, insistently offering installments.If you value your time and money, do not mess with these sharamyzhniki.
I want to leave a review!
The product fully corresponded to my request, it was delivered on time in one piece. I was especially pleased with the build quality)
Therefore, I recommend it! 👍
After buying the apartment, all the furniture and the front door were ordered from this company, we are very satisfied with the quality of manufacture and service. The designers are just great! Furniture assembly is at the highest level. A very reliable organization, we have been ordering all the furniture here for several years, as we fully trust them, never let them down, always go to a meeting!
Thank you very much! And success in your work!
Hello, thank you very much to the employees of the company, especially the designer and installers for my kitchen.Very spacious and beautiful, what I wanted, my whole family is happy.If necessary, I will contact you again
The HORROR company, keep moving on !!!
We arrived to measure the doors , we paid an advance payment of 10% of the cost , and pay the remaining amount upon delivery of the doors. After 3 days, the bank started calling, offering installments, insisted on coming to the bank branch, after refusing to take installments, the company's employees began to call, they said that the door would not be put into production until another 80% was paid. If the order is refused, the advance payment will not be refunded!!! By some persuasion of the employee, we made the second payment , it took more than 2 months for the doors to arrive. They promised to make the door in 25 days . We call every week , but we can't find out anything , after 4 weeks I promise to give an answer .
Dear readers, I want to note that this company is not a manufacturer , but an ordinary " overbought " , which is not responsible for anything !
They are fed with breakfasts and promises. But in fact, only the designer is normal.... how to come to the measurement and get the money, they come the next day, and how to bring the product, then diarrhea, then scrofula, they can't bring the kitchen for 2 weeks.... They brought it in half with grief, they began to figure it out: they did not deliver the backlight, they put unnamed hinges instead of the declared ones, the gola c-shaped profile (handle) was not delivered, the guides were put under the boxes, they ordered with a closer, another German arrived instead of a blum pick-up, the base was not brought...... But it wasn't over yet. During assembly, it turned out that the designer had been forgiven and now the bottom drawer in the pin opens into the battery, and the oven rests against the window sill and does not open completely... Later, the backlight was delivered in the wrong color))) and a bare handle, but without fastening and a plug))) I do not advise contacting this organization... We ourselves will still write to protect the rights of consumers because of the box that rests on the battery and the oven and the rest of the jambs, let them return the penalty and 1% of the cost for each day of delayed delivery.... It's better to overpay and order from a normal company than to get your way like this. They haven't fully delivered the order yet. WAIT FOR A LETTER FROM CONSUMER PROTECTION!!!!
THE HORROR!!!Firstly, it is an ONLINE STORE.But no one warns about this.Everyone is lying, there are always some problems, payments, for some reason, are lost.In August, I ordered a closet, by the end of October they only brought it, and even then with a scandal.And also, read the contract carefully if you are going to arrange an installment plan.You will immediately pay the entire amount, and then, within 40 days, you will be manufactured goods and it is not a fact that they are of high quality.
A terrible company.No adequate answer is given.The promised installment plan from the company is not valid.They do not make a refund of the advance payment.I do not recommend contacting this company.And why is there no feedback
The worst company... They lie from the very first word to the last...They speak beautifully, but ... People read the reviews carefully, because these are not fakes, real people write here...
A terrible company!!!! We ordered a closet , they have been feeding breakfast for 3 months , but they want payments on time ! They called regularly , constantly postponed for several weeks !!!somehow they knocked out their closet , but at the same time , they said that the closet would be delivered only to the entrance , and then the assembly , and when , no one knows !and no one knows what to do . Terribly rude employees . Constant lies . Don't mess with me!!!
Good afternoon, I have contacted this organization more than once. I was satisfied with the quality. Many thanks to the consultant Diana and the designer who came to take measurements of Marina. A very good approach and understanding of the client. I recommend
Iria bel is a terrible office. They make a marriage, the prices are many times higher than in other offices. I ordered a wall, assured that the quality was excellent. As a result, they brought a marriage where the holes do not converge at all and it is not realistic to assemble it. I tried to talk to the management normally, explained the situation, in the end they also told me to pay and then their master would come fix it and assemble this wall himself. I was shocked by what I heard. People, don't mess with this office
A terrible office, the closet was ordered and fed with breakfast, now it has been delivered and now they are feeding it with breakfast about the installation, a terrible office, it's better not to get involved
The organization headed by the deputy director is TERRIBLE!!!!The piggish attitude of the entire team towards the buyer, starting from the management to the measurers.We were fed breakfast for three weeks and did not come to the measurement!!!Dishonest and the quality of the doors is not very good quality as it turned out
People, this is just a nightmare, stay away from this company, we waited 4 months for the kitchen, brought it in parts, finally waited for the remaining parts, it was not made very well, we were not satisfied.
We have been waiting for the entrance doors for 45 days, they feed us breakfast and that's it. We need to go to Consumer Protection, and then we can go to Court. The service is nowhere lower..... I will not order more through this site!!!!