Great hotel. The rooms are large, everything is clean and cozy. All furniture is made of solid wood. There are rooms for families. Beautiful view of the presidential Park. We have already stayed at this hotel several times.
The conference room is very good 👍 the equipment and everything corresponds to the price 👏 the biggest disadvantage is the staff who does not know how to communicate politely with customers! Starting from the receptionist, the entire staff does not know what ethics and the hotel business are 🤐
Well, honestly, comrades, the 21st century is in the yard. The rooms are large, but all are tubby, the bath is generally a nightmare, the breakfast is generally interesting. In short, if all the hotels in Taraz are occupied, well, you can spend one night. The mattress is like in Japan, the back will say thank you 🫢
To survive in this hotel is a separate attraction. There is no hot water, there is no cooler on the floors, there is no dining area for guests. There are no mattresses either, some kind of squalor made of springs. Electrical appliances without sockets, to watch TV, you need to move the TV stand across the room. To dry your hair, you need to have a separate adapter. They settled in an empty hotel on the third floor and carried breakfasts on a tray, then they would forget the appliances, then boiling water. Mocking the guests, there was no other feeling left. Especially the questions, do you want tea? Can you eat with a spoon or bring a fork? And he spends half an hour looking for the missing ones. The railing is loose, it's better not to lean against it, the light is turned off on the stairs. The room stock is dead, plaster is falling in pieces, the showers are mildewed, I opened a storage box in the bed, everything you can think of is lying there. Hair is everywhere. The yard was just pleased, covered in roses
It's terribly cold, the hotel is poorly heated. Plus I put on short little ones, you wake up with a cold in the morning. Unsanitary conditions, broken showers and hair dryers.
Greetings to all! I managed to stay in this hotel, but I was in the room supposedly VIP, but it's not worth it))), the shower barely works, hot water barely flows, it's very dark in the rooms, they save on light bulbs, the table handles are broken, in the month of May it was very cold in the room.
The strange thing is that there was almost no one in sight, but all the rooms were occupied.
The location is convenient, the kitchen is delicious.
I didn't like the shower, the tray is dirty, the minibar is empty, after leaving the room for the whole day, no one goes in there and checks anything. I haven't been to any other hotels.
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Серик Тлеубаев
Level 10 Local Expert
March 27, 2024
Good
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Anonymous review
November 26, 2018
Always clean, cozy and friendly staff.The prices are acceptable.