This online store is just disgusting in terms of service. The consultants communicate with obvious disdain, as if they are doing a favor by responding at all. The toxic behavior of employees calls into question the adequacy of their work. The client is clearly not needed by anyone here — zero politeness, zero responsibility, and, most importantly, a complete lack of customer orientation. The track number was never sent, although it was promised. When I tried to contact the management to solve the problem, it turned out that they apparently did not have time to deal with their duties. Terrible attitude and complete incompetence.
I want to share my enthusiastic review of the hookah shop. Here I found everything you need for a true hookah enjoyment! The assortment is simply huge - various models of hookahs, high-quality and diverse flavors of tobacco, as well as a wide selection of accessories. I was pleasantly surprised by the professionalism and attentiveness of the staff, who gladly helped me choose and assemble a hookah according to my preferences.Special thanks to manager Vyacheslav
Be careful, they sell palenka, I do not recommend buying tobacco.
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Елена Гармасар
Level 5 Local Expert
July 29, 2023
The toxicity of the online store consultant's communication is simply amazing, I haven't seen this for a long time. Customer orientation is 0/10. Discouraged the desire to place an order just completely
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Дарина
Level 6 Local Expert
August 29, 2022
We bought a hookah, a bowl and mixtures) we were super satisfied) the quality of the hookahs and the service is excellent) we will definitely return)