We flew on January 26, 2025 from Yerevan to Moscow, Very friendly staff at the check-in desk, everything is clear on time. The flight was great, starting with a stealthy takeoff and ending with a soft landing. Yes, they don't even give you water, but knowing this, they bought it at the airport, so it's not critical. Thank you for the wonderful flight and the skill of the pilots, after all, this is the most important thing!!!
We flew from Sheremetyevo to Yerevan. Only hand luggage was purchased on the ticket. They found fault harshly, they had to fit both a large bag and a small one into the calibrator, and also go by weight. The staff at the registration are extremely unfriendly, I do not know who forces them, but they monitor every millimeter, so that God forbid the bag does not even look out of the calibrator by a millimeter. But we had everything fit and didn't have to pay extra. There was no particular rudeness on board, in general, the flight attendants behaved normally, although there was no particular joy on their faces and it was clear how they were all annoyed. By the way, the plane was extremely old and battered. We flew away and landed on time, which is a plus. In general, it seems like nothing like that, but the sediment remained. I would like to wish the heads of the airline to stop psychologically traumatizing their employees, and to start treating passengers like people.