We have just returned from this hotel. When choosing this hotel, I looked through all the reviews.The hotel is quite consistent with 4, the rooms are freshly renovated, daily cleaning, there is enough food (well, not the same....you came), and relax by the sea. There are a lot of foreigners, Russians can be counted on the fingers.The treatment is good for us. How do you behave, is that how they treat you? the sea is across the road, but there is no traffic light.(Be careful, they don't follow the rules of the DD). Drinks include vodka, gin and tonic, wine
and paid alcohol. Lots of fruits.Minus I can only put 1: there are no sunbeds, they are paid. A towel can be obtained at the Hammam for an advance of 20 euros or $ 20, upon return, the money is refunded. If you don't bother too much on your vacation, then I highly recommend it.
The location is good, not by the road, quiet and peaceful. I really liked the food. Delicious, varied, perfectly cooked. Fruits , vegetables, herbs, meat are different . Wonderful beer . Cola, fanta, sprite -drink as much as you want.Wine for three.
From the service - even in the top three they give slippers, shampoo, gel. They don't give anything here, it's very strange. The shower was leaking so that you couldn't go to the toilet, the water was constantly standing, which made the room dirty.
There were almost no Russian tourists in the hotel , mostly European residents .
The staff is very kind.
The pool is small and the water is constantly cold.
I purchased a ticket through Level Travel (the operator is Biblio Globus), the welcoming party is Kilit Global. There was no guide in the transfer, the driver brought him to the Arsi hotel at 19:30, put out a suitcase and quickly left. Imagine my surprise when it turned out at the reception that the hotel had become a HOSTEL for local youth and they told me goodbye! Turkish girls helped me, called a taxi and sent me to Arsi Enfi City Beach.
Why are vouchers for a non-working hotel being sold, who is hiding it? I really wanted to go to Arsi Hotel, because I have been vacationing there since 2016 and have always been satisfied.
Such a brazen deception, they left me alone late at night in a non-working hotel and left! Level Travel and Biblio Globus remain silent, no one cares.
I do not advise anyone to travel through Biblio Globus and Level Travel has undermined trust. And also the Arsi hotel chain has become indifferent to tourists.