Very expensive spare parts, no manufacturer has such prices, the video artel sells cheaper to make money on spare parts. I wanted to buy plastic for the drum of the washing machine, which quickly broke down, the prices were 150 thousand per piece from other manufacturers, the prices for a similar spare part are 30 thousand . At the same time, the artel service does not announce prices until you call the master who comes on a paid basis! All services announce prices without problems and the artel hides them because of the high price, so I advise you to take into account the high prices for spare parts and further maintenance before buying!
I went to Hoffman. The sales department is very well organized. The consultants are great. They are well trained. They are neat. In general, the showroom itself is very large and modern
We bought a refrigerator for the office. We paid and went about our business. It was delivered the next day. I really liked that the delivery is free. It works perfectly, performs its functions. Good quality for your money.
they do not know how to communicate normally, the service is zero, they bought a TV, they said they would guarantee a marriage for Zovodsk for 14 days and delivered it late and we could not edit the channels every other day we wanted to refund the money, they first refused saying that we did not ask for it ourselves and the next day went to the store and told us what to bring 55 dumovy telly
although they delivered it themselves because such a TV will not interfere with any car and we delivered it to them, they first wanted to give some of the money and the rest later, but then we waited and said that we paid 40-50 thousand less and played with us and eventually returned the day☹️🤬
A large modern store. If you decide to buy household appliances of the Artel brand, I advise you to visit it. There are often promotions and good discounts.
The staff is very friendly and courteous, it was very pleasant to communicate with them. I bought air conditioners, I didn't even go to other places, I bought them right here. A very high level of service.
Very rude attitude on the part of the staff, they don't care about customers at all, they look down from high, the goods are of poor quality, I bought a stove there, so it broke on the first day in terms of the oven door falling off, by itself. Only a minus.
The equipment is of poor quality. Bad plastic, cracks when heated, creaks when it cools down. The consoles don't live for more than a year. All the equipment is noisy and loud. The overpriced price is not justified. Cheap China works better and better, but there is no guarantee for repairs.
A terrible store, the price of their own goods is more expensive than the same texnomarta, consultants do not do their job, stand aside, and if they do, they are rude, they talk obscenely...if it was possible to put 0 stars, then they deserved it.