The store is beautiful, the location is convenient, but ...
I came to them for the first time, went in the evening to buy roses for the birthday girl, went home (10 minutes) opened the paper, and the flower is rotten, it is immediately visible that the petals are moving away from the branch.
I am upset by this attitude towards my customers.
I always order flowers here and always remain satisfied! Where to begin? Perhaps with flowers! There are exactly the flowers that my girlfriend loves here! They are always fresh and beautiful! If suddenly these flowers are not available, the store staff always contact me and we decide what to do (order other flowers or wait for delivery)! The staff is always polite, friendly and patient! Sometimes, I have to pay for an order in different ways (including from abroad) and the store always presents the best and most convenient payment option! Before I found the Artflora store, I tried to order a bouquet from some other company,,, and was very disappointed! Therefore, now I order and will order only here! Many thanks to all the employees of the Artflora company! And especially to the florist Tatyana Yurievna! I know that it is Tatiana Yurievna who often collects bouquets for my girlfriend! :)
I do not live in the Republic of Belarus. It didn't become a problem and I was quickly co-opted. The most courteous staff and clear service. The flowers are of the highest quality
A good selection of flowers, always fresh. Excellent service. You can choose a bouquet for any budget.
The only thing is, for some more original flowers than roses, the prices seem too high to me.
Great store and customer attitude!
I ordered flowers here for March 8th. Despite the order in the afternoon, the bouquet from the site was able to be collected by the end of the day. He looked even better than in the photo on the website. The only drawback is that for all bouquets on holidays, delivery is paid. The first time the recipient failed to accept the bouquet, but the store contacted me and after the courier returned the bouquet (delivered by Yandex), re-arranged the delivery. And this despite the fact that the delivery was after 9, and the store is open until 9
Many thanks to Ksenia, who dealt with the issue after 10 pm. Very helpful
I recommend the store, then I plan to order bouquets here
Always bought here, though more expensive, but the flowers were fresh. We decided to order a wedding bouquet and were disappointed. At the approval of the bouquet, the photo was sent from a more successful angle than it is. Upon receipt, I was very upset by the size of the bouquet, it turned out to be very small, two times smaller than stated on the website. It is clear that it was already too late to return it. When contacting inst, they replied that the size, in their opinion, is the same. Judge for yourself ...
I would not advise ordering bouquets here for this kind of event, so as not to face such deception. Accordingly, we don't set foot in this store anymore💔
Incredible atmosphere! Very beautiful and fabulous
We went to different flower shops for a long time and looked for a flower in a pot
There are wonderful florists in this store! It is clear that people love their work
They helped us choose a flower, were super polite and kind, told us all about the care, and packed it neatly
Excellent choice and affordable prices
I'll be back again!
My favorite flower shop. Often there is no time to scroll through the abundance of bouquets on the site. I ask the florists to take into account my taste and wishes. We haven't made a mistake yet. If I buy flowers, it's only in this place.
I bought flowers as a gift for Mother's Day on 13.10. When assembling the bouquet, I was assured that all the flowers were from the same batch and very fresh, with proper care they would last up to 2 weeks. 14.10 one of the inflorescences of the bouquet withered and fell off, the composition, as well as the mood were spoiled. It is a pity that I entrusted the opportunity to please the closest person to this particular store.
Next, I want to note that I tried to clarify with the sellers (rather sellers, not florists) how we can solve this issue, because the bouquet did not stand for even a day. To which I received an answer that this store is not responsible for its product, the life cycle of this plant is generally 5 days (although before that I was provided with completely different information) and no one owes me anything. I do not recommend contacting this store, a product with the same quality (or maybe better) is sold in the transition for a lower price.
The rating is ZERO stars!!!! Disgusting store and staff! The audacity is off the scale! We bought flowers here many times, hoping that this time they will last longer! After purchase, the next day the flower petals are sluggish and the green leaves are falling down! After asking the sellers a question, they suggest pruning the stem more and putting it in a cool room, which is exactly what I did every time! There is no miracle!!! Mentally, each of your customers says "thank you" for the flowers they bought from you, which will stand for TWO days and goodbye!!!! Special thanks for ruining the holidays with your flowers. I advise everyone to avoid this "store"
I'm buying it again! Great! They will always be attentive, even on busy days they will listen and do what you ask. I also made a corporate order, accepted it via Viber, called back, picked it up together, booked the variety and quantity I needed on my word of honor. Super!
I bought 3 branches with daisies in this store. I left the store at 20:35, the next morning absolutely all the daisies wilted. They didn't freeze, the water was changed, my wife didn't beat me with them, but they ended so quickly anyway. And the price tag of 36 rubles per night has disappeared.
I do not recommend this flower shop. The staff is also withering. But maybe it was evening-the sellers were tired)
Excellent choice, amazing assortment and courteous service!
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Ольга Климчик
Level 15 Local Expert
September 3, 2022
I usually buy flowers here. There are always beautiful flowers, freshly cut, ready-made bouquets and potted ones. The bouquets are interestingly decorated.
On big holidays, it's worth ordering bouquets in advance, then it will be a really impressive bouquet that everyone standing in line on the day of the holiday will look at when you pick it up.
There is a ramp with handrails, so you can drive both with a wheelchair and in a wheelchair.
There is no large parking nearby, it may be difficult to park.
Quiet horror. It's hard to imagine how long these flowers last. The roses are buds down, the stems are already rotting. Expectation is reality in comparison
A good choice for any wallet. And a huge plus is that they work from 8. Discounts are also provided, but for some reason from the second order))) despite the pickup.
I buy flowers mainly in this store. The prices are not the lowest, but the quality is always on top. Thanks to the girls who work there. High-level professionals.
I bought roses for my wife on February 14th, they were served quickly, despite the fact that there was a queue even on the street. The staff is friendly and understands what the customer wants. The flowers are fresh, they have been standing for the 2nd week!!! I'm in a pleasant shock! I will post photos fresh and after 9 days. In short, guys, this is our store, I recommend it!👍
Favorite flower shop. Talented florists. Always fresh flowers and compositions. For all important dates, we order bouquets for all important people only there
Attention. The last time was six months ago. The staff is pleasant, it's better not to stop by during rush hour on Valentine's Day and similar holidays. A large selection of related products.
A flower shop with a large assortment and good florists, there is a large selection of ready-made bouquets for almost every taste, a flower delivery service is available ..., I recommend👍
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Анюта А.
Level 3 Local Expert
January 5, 2023
The rating is ZERO stars! Disgusting store and staff! The audacity is off the scale! We bought flowers here many times, hoping that this time they will last longer! After buying the next day, the petals are sluggish and the green leaves are falling down! After asking the sellers a question, they suggest pruning the stem more and putting it in a cool room, which is exactly what I did every time! There is no miracle!!! Mentally, each of your customers says "thank you" for the flowers they bought from you, which will stand for TWO days and goodbye!!!! You can see the photo: the flowers are 2 days old
Always fresh flowers, I have been buying only here for more than 3 years. They have never let you down!
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Alexey Romanov
Level 6 Local Expert
November 14, 2023
A wide variety of colors. Always fresh, though more expensive. Polite staff.
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Александра
Level 5 Local Expert
October 13, 2021
Great store! I arrived 3 minutes before closing time, I couldn't decide on a bouquet for a long time, but the florist patiently told me all about the flowers and helped with the choice! Very nice consultants. The prices even before Mother's Day are absolutely adequate, the choice is HUGE, the compositions are beautiful and the flowers are all super fresh! I recommend it to everyone!
A great flower shop. I think I'm the best in town. The girls work very professionally. There are many related products. You can immediately buy flowers and a gift.
Very nice sellers, the girls are just GREAT! They will always tell you, they will listen, but they will just make a "fairy tale" in their hands... A store with such sellers cannot be bad! Good luck!
Pros: A large selection of colors. The staff is friendly.
Cons: Prices are above average. Sellers sell goods and mislead. They sold azalea with the words - it requires almost no care, just water and keep cool. In fact, this plant turned out to be VERY fastidious and required daily care,
We bought roses on March 8 (on the 8th in the evening), on March 9, the heads of all 7 roses fell, and 10 bent into all! It's a shame that they sell so unscrupulously!
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Anonymous review
May 26, 2019
It's not a very big store, but the selection and prices are affordable