A very nice and beautiful bank! The most profitable course, but long queues ! In secret , the course is the same at the Chersu bazaar
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Level 8 Local Expert
January 3, 2024
The service is long, the currency cards are very expensive. by deposit. The phone support is incompetent - they play football and do not solve the problem.
Good bank, service and maintenance 4+
Recently, we hired employees to communicate with customers in order to speed up their problem solving so as not to waste time in the queue. But they have problems with the Master Card and large% when paying for goods and services.
The service is satisfactory, the attitude towards customers is good, the staff is responsive, the waiting time is from 5 to 7 minutes, the location is of course a little inconvenient.
It pisses me off when in such visions the entrance is from behind and not from the front. Here in this photo you can see the main entrance to the building, but it will not open the entrance from the back. Well, then why did you put the door here if you don't want to use it. In Uzbekistan, almost all state institutions have such an entrance from the side or from the back or *** understand where??? but you won't enter from the main entrance. Well, as it is, the bank has a normal service and everything else
It is not entirely clear what ticket vending machines are for if the queue is not respected and people are forced to take a live queue. Although they are forced to take a ticket at the entrance
The service is not what
The staff does not know how to communicate with customers
Especially in the hall, some kind of Olesya
The only thing is that the reception at the entrance knows how to communicate with people
The building is not bad, the organization of the space is very good, but the staff is like in that cartoon with the sloth: slow and forgetful, issuing a VISA instead of a Mastercard is no problem, bringing a new card in a blocked state is no problem