Askona

Rating 4.6
25 ratings
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13 reviews

Level 3 Local Expert
December 24, 2024
I bought a mattress from Askona for my mom upon arrival in Kazakhstan and was very pleased! The quality of the mattress exceeded my expectations, it is very comfortable and cozy. Mom was also pleasantly surprised, and now she sleeps like on a cloud. Thank you Askona for the excellent product and excellent service!
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Level 2 Local Expert
January 5
I have to leave a negative review here... when buying pillows from Anastasia's manager at Armada, initially there was no interest in selling the beauty series, it was said that you need to get used to it… When choosing from the other two, it was suggested to buy different stiffness and try it, that is, it was not specified that the product was non-refundable or non-exchangeable. We couldn't come to the store right away the next day, because it's business days and the store is located on the edge of the city... but when we arrived a week later, we heard that we had to apply for an exchange on the same day… The Claims Department replied two weeks later that the goods could not be exchanged. I will file a complaint against the company with the Consumer Protection Union, as I consider the actions of the employees to be unlawful.
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Level 5 Local Expert
April 5, 2024
 The products of the Ascona factory made a huge impression on me! I bought their bed and mattress, and honestly, it was a great purchase. I really liked the durability, unique design and comfort of the bed. The mattress is also great - it provides excellent support in the supine position and ensures a comfortable sleep. In conclusion, I am very satisfied with the quality of the product and unconditionally recommend Askona products to anyone who appreciates comfort and quality.
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1
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Level 3 Local Expert
October 12, 2023
I want to express my gratitude to the Ascona salon in Merea , the service is at the highest level . We helped to pick up a cool mattress with a bed . Very good discounts and promotions 🔥 thanks to the manager Alena , consultation, customer orientation, product selection - at the highest level . I recommend it, 10/10
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2
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Level 5 Local Expert
September 7, 2023
Ascona is the height of cynicism and inadequacy! The sofa hasn't been delivered yet, but the brain has already been taken out! Not only is a small sofa 500 thousand, it's okay, you chose it yourself, which I regret, so delivery on weekdays from 11-20, and that's it! No options!! You'll get a call in an hour. OK, customer orientation is on top, before that 4 times the address was clarified, the contract is not enough, and after 4 confirmations it is not enough, so the delivery calls to CLARIFY the ADDRESS! and he declares - we will be there in 20 minutes!!! 20 CARL!! It just happened!"!! It's a huge mistake to contact them!!
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Level 2 Local Expert
February 20, 2024
We bought a sofa and an armchair bed in Ascona in Merea, at a good discount, and we are very satisfied. I would like to mention Madi's manager, the quality of service is at the highest level. I like everything so far, I hope it will last for many years.
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1
Level 2 Local Expert
March 2, 2024
I really liked the salon. Responsible and conscientious staff. Excellent product quality
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1
Level 6 Local Expert
February 22, 2024
Why make it possible to call the delivery department if you still discount every call. Who can find out what time the car will be. Who is responsible for this at all.
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А
Level 2 Local Expert
October 12, 2023
Thanks to Madi's manager, I've been looking for a bed for a long time and only found it at a good price in this store
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2
Level 7 Local Expert
September 23, 2019
I came across an online store of the Ascona company. I wanted to order a pillow for myself with home delivery and pay in cash. For health reasons, I cannot leave home and I am not a citizen of Kazakhstan and therefore do not have an IIN. To my great regret, I was refused purchase and delivery ( Firstly, because I don't have an IIN Secondly, that I can't pay with a card on the website. This is very surprising for a trading company that makes a profit from sales. And it cannot sell its products to foreigners
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2
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Level 14 Local Expert
July 13, 2021
The quality is excellent and the validity of the mattresses is excellent
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1
Level 10 Local Expert
April 16, 2020
Great sleeping furniture, lots of good quality accessories.
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1
Level 6 Local Expert
August 2, 2020
Friendly staff
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1