Nice hotel. We stayed for 1 day in a double room. They settled in quickly. Spacious standard for 2 adults. Clear. A large double bed. The room has a kettle (mugs, tea, sugar), bathrobes, slippers, soap and soap. Breakfast is a buffet. There is a large shopping center nearby - you can buy at reasonable prices. Cons: the kettle was broken, I had to go down and ask for a new one (the phone did not work). Breakfast is meager. It tastes like it's made from the cheapest products. Everything was cold, as the hotel was cool. The food is not heated. There is a smoking room on each floor of the hotel. But the hood is designed so that everything pulls into the rooms. Therefore, those who are allergic to tobacco smoke are not here.
A corporate party was held in this restaurant. Attentive staff, special thanks to the waiters! Very tasty beautifully decorated dishes. Elegant atmospheric hall! I recommend this place for events!
Good afternoon. I was at the anniversary. The hall is spacious and beautifully decorated. The cuisine is delicious and varied. The music is incendiary. And most importantly, you need to be in a good mood yourself and everything around you will glow
My daughter's wedding was played, the place is excellent, the hall is free, bright, the staff is attentive, when everything is at hand, when it is not necessary, it does not flash before my eyes. I liked everything
Great restaurant. The service is normal. The cuisine is also delicious. And if you are a good toastmaster, then you can have a great time.You can meet the New Year there soon
Clean, good mattresses and pillows, odorless rooms, good repair. The price-quality ratio is excellent.
Minus: We were hot and we slept with the windows open in winter. There was no other way to reduce the temperature in the room.
A terrible hotel, terrible century-old carpets in the rooms, furniture like in a dorm. A disgruntled receptionist has already met us from the reception, who did not want to check us in with children. There were 6 adults and 3 children under 7 years old. We rented 2 rooms, each room has 3 beds. So she charged us that 3 children need to rent another 3-bed room. We explain that we will put the children next to each other, that they do not sleep separately, and she says, then pay 10,000 for each child. I started calling the manager, Azat seems to be called, he does not know how to talk to clients at all, as he was put in charge. We are in shock.
There are no words in the service. Many thanks to little Aldiyar. He was a Yurok and did everything quickly, well and unnoticeably. Food for 4. The lights went off a couple of times, it was dark and unexpected. A woman was tearing up and throwing up in the wardrobe. I was unhappy about something. A job is a job.
There was a banquet. I didn't like the salads at all. The first hot dish, beshbarmak, was in principle tolerable. I didn't like the second hot dish - grilled meat and vegetables. The smoking room without batteries is very cold. The hall is also quite cool. The TV at the entrance near the smoking room is covered by broken glass. There is only one toilet in the men's room - the rest are urinals. The waiters are great at serving - thank you very much! There is no desire to order a banquet in this hall anymore.
A great hotel. Very comfortable beds, excellent mattresses, wonderful white linen, disposable bathroom accessories, bathrobes. It's all clear. The view from the window is not very clear and you can hear the railway. But it's fine with the windows closed. The food is delicious. The service is super. Thank you. We stopped on the way with a child. He also really liked the hotel and the staff and the food and especially the big bed is a little difficult to find from the 1st time, but the navigator led normally.
The hall is gorgeous! Royal! It impresses with its scale and grandeur! Against the background of other structures, it's just unexpected to see such beauty.
I recommend.
Worthy.
All employees are very positive.
I traveled for work, booked the ASTAM hotel on booking. Despite the fact that the hotel, in my opinion, has no stars, ASTAM pleased me with its magnificent view, friendly staff, hospitality and cleanliness.!!!
Out of 5 stars I put 5! I was impressed by the cozy, clean room with warm floors... The room has everything you need, a kettle, mineral water, chocolate, etc.
Breakfast is included, undoubtedly very pleasant and cozy.the room cost 8000 tenge and was booked at the booking office. I will definitely stop at ASTAM if I am passing through again.
I recommend.
I love beshbarmak, but the chefs give their best, one hundred%, before they serve, they definitely try everything! I know personally)
I love their salads, hot, besh, and everything that is cooked there, no matter how much I eat, I don't get bored of anything) I missed their lunch so much, I haven't eaten this anywhere else 😭😭😭😭
There is not much choice for breakfast, but it is delicious, the staff is friendly, the rooms are cozier and brighter than a year ago. In general, I am satisfied with the accommodation according to the parameter, price / quality / service
A very good place! The service is excellent. In a word, everything is super! The music and show program is great! You can relax with all your soul. And celebrate any holiday!
Astam is the best restaurant, a truly individual approach to the client! They will tell you everything, show you everything and tell you how best to hold an unforgettable event!
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Владислав
Level 4 Local Expert
December 14, 2022
Clean hotel, friendly staff
The disadvantage is that there is a room for smokers on each floor, which means that half the night you will listen to people walking back and forth, since there is trouble with noise insulation, and you understand that you will have to listen to different things.
So if you just need to sleep peacefully and not hear anything, it's not about this place)
First, I will describe the good points.
First of all. The reception staff is very good, well done. They greet you as if they've been waiting all their lives. It's nice.
But. The amount was agreed at 10 thousand, and at check-in they took 12 thousand, with the wording - for children. The children are big, they didn't touch anything, we didn't see any receipts.
The interior is very beautiful. It is clear that the owner spent a considerable amount to arrange everything beautifully. But, too, but. The room is very poorly cleaned. There's a piece of Snickers wrapper under the table, the dust is terrible. Look behind the chairs in the bedroom. The leather parts were not selected for two months. The base of the lamp on the bedside table is covered in dust. The mirror above is also dusty. The closet has never been looked at.
The breakfast is very meager, but fresh.
I was at the wedding here, I really liked the design, everything is like at home, sofas everywhere, wardrobe, hall, large hall, everything is clean, I really liked it 👍