A very nice hostel, especially the receptionist Asem, thanks to her, a very nice girl, put us in a suite. The bed is clean, the room is clean, the kitchen is shiny. all the guests are friendly. Prosperity to your hostel and more administrators like Asem
The hostel is wonderful, it is clean and has everything you need. The 6-bed room has wide comfortable 2-tier beds, a clean decent bathroom. The hostel is quiet and peaceful, there is a shared kitchen and a place to eat. And all this for a very low price. I highly recommend it.
Once again, I want to share my opinion about the work of Astana Best Hostel. I am glad that I am here, and I can say that I am resting in this institution called Astana Best Hostel. A pleasant time of rest, attentive staff, and most importantly — in the center of our capital, in Astana! Clean linen, cleaned, ironed, a change of bed, cleanliness and order, what else is needed for Us. Free WiFi, convenient location, seat reservations, and the most important thing is the price! Per month: 50,000rubles, per day: 5,000rubles. There are VIP rooms (respectively, a different price, but acceptable, which is also quite important). And in general, everything is very "cool". So, don't even doubt my words, but just come and see for yourself🙏 Our address is simple — Kabanbai Batyr, 42. Good luck to all🙋♂️A grateful client is Marat ✊
A large, cozy hostel
Cons security is weak, the doors in the rooms are not locked with a key!
In general, I am satisfied, it is worth it for my money, even better
Please change the mattresses it is not possible to rest
Great place, clean, inexpensive, recently renovated. The best place in Astana in terms of price / quality.
Excellent administrators, they will always come to the rescue and tell you. I like it! I recommend.
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Гуля Камалова
Level 6 Local Expert
July 22, 2023
Clean, cozy, all conditions are there, everything is within walking distance, the staff is polite.... But many residents in the kitchen do not take care of themselves and leave a mess
As the frosts went, it became cold in the rooms, the batteries barely warm, in addition, construction crews live, as a result of which the hostel resembles a construction trailer!
I booked a room for two, i.e. VIP. from November 22 to 26 and paid immediately for five days, then on November 26 I paid for another day, then on November 27 I paid for 28.28.30, but I had to leave on the 28th.On the risp, the girl was warned in advance, i.e. in the evening, 27, but she told me to come back in the morning on 28. I did so.They announced to me that their database allegedly shows not 63,000, but only 56,000, and they will return the money to me only in two days.Since I was in a desperate situation, I had to take a refund only two days in advance, although I provided checks for which the payment is 63,000.I would never advise anyone to stay there.At first, everyone is polite, and then they take advantage of the moment to do this
We arrived early in the morning, and check-in only at 14.00. We agreed to check-in at 8.00 without extra charge, the room is good, close to the sights. Next time we will check into this hostel :)
It is more comfortable than many hostels, but builders who stink and drink wildly can settle in, and they will not be kicked out, because they have priority, because of their number, because they clog the hostel and bring a lot of money. So if you're unlucky, you're going to hate this place. But there is a room with storage cameras under video surveillance.