Very attentive attitude to clients! The receptionist helped fill out all the forms. And the girl at the 4th window also served very carefully. No hassle, no problem! Thanks to the Astana su Arnasy team!
Why they're sitting there is not clear, they can't really explain what, the bosses won't shut up, lunch ended an hour ago, we still had to stand waiting for someone to come out to us, a terribly irresponsible attitude.
Terrible service. Unreasonable rules that documents cannot be applied to. It was necessary to put a seal on the counter after the breakthrough. Suddenly it turned out that it was necessary to check the accounts every 5 years (roughly speaking, to stick a sticker, and a private organization) all services are paid. As a result, they did not deliver.
Very friendly staff, with almost no queues, solved their problem, the girl at the reception quickly served. I was pleasantly surprised by the free copier. Cleanly.
We have been sitting without water for the third day, on November 30, 31 and on November 1 already today, down Dulatov Street, Herzen, Astana, at the intersection it broke, work is underway, and where do we get water?, they say that they give us a lift, but we are at work all day, how will we dial, and they also do not say anything about the end of the work, how much we have never had such a thing that if the private sector is in no hurry, or something, we need to top up the heating system while you make water, my boiler will explode to hell.....
May 8, 2022 In the private sector, the residential area of Chubary, Khludova str. 8, the central water supply with drinking water broke at 7.00, the emergency service of Astana SU Arnasy was called. After numerous calls, the brigade finally arrived 2 hours later and shut off the water. and 2 hours have passed and there is no action from the brigade to pump water out of the house. Twice a year for 5 years there is a rush of drinking water. And it floods the house knee-deep. Upon arrival, the crews eliminate the rush of drinking water by hammering a wooden plug into the pipe. At high pressure, the plug does not stand up and floods again. After each rush, we turn to Astana SU Arnasy. We are writing statements and attaching photos of the flood, but there is no help to eliminate the accident.
Very polite staff,
Wheelchair accessible, there is an elevator to the office.
In general, I liked it.
Thanks!
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Серик Макашев
Level 12 Local Expert
April 2, 2024
I needed a certificate of absence of debt, I went and received it within 10 minutes. Without queues and unnecessary bureaucracy ... Thanks to the staff for their work.
The Akbidai residential area turns off the water after 00:00 . It's been like this for half a year, we've been calling saying that there is no accident. Get busy with your business, where it is seen that there is no drinking water in the capital, you have completely lost your conscience!
I absolutely do not like that I have to wait for hours for water every evening, so at the moment it is 00.55, and there is no water in the taps.
Install the speakers, we will carry water in buckets.
The service is good, but the application for the seal does not arrive on time, they do not even arrive 🤦♀️ you sit at home waiting, they take time away from work, I hope the authorities will figure it out 🙏