Aster Auto
175 reviews
January 23
The staff is polite and friendly at 5. The waiting time is 4. There is a lot of choice. Quality is what you need to know exactly what you want. The online application for the application may be approved, but it may already be refused there. This is both in Wheels and in other car dealerships. Therefore, so far it is 4.
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January 23
They invited me to buy back my car! Upon arrival, we completely examined it! The monkeys were not found! As a result, the purchase price was announced (50% lower than the market value), I lost 2-2.5 hours of my time!
Bottom line: there is no point in going there, not an adequate assessment of the car! This is not the first time this has happened!
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December 31, 2024
Very very very very very bad, I do not advise anyone to come by, you will not regret the attitude towards customers is very very very bad, everything is past, let the general director call and we will talk heart to heart with everyone happy new year, happy new year and good shopping in the new year of the Chinese automotive industry
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March 14
I wanted to go to the salon, but decided to read what people were writing about first.Negative reviews are only true))) because the positive ones are clearly inflated by these waiters themselves who walk there.So I think it's better to go to the Carpool
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February 25
A very good car dealership. I bought 2 cars from them, in 2013 and 2020. 5-minute service. They were especially well served during the quarantine.
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April 19, 2024
The company works at the highest level, everything is according to the rules, without fuss and nerves. Astaire are the only ones who offered the highest ransom price for my car. The company's employees are tactful, polite, attentive, and most importantly, they do their job clearly, quickly, professionally! Thank you for the quality!
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1
February 21, 2024
The quality of the work is at the highest level. The service is fast and high-quality, the staff is very courteous, kind and attentive to each client. The little ones keep the level at +1000.
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2
August 9, 2024
Excellent service. I was passing through Almaty, the car broke down (rattled under the hood), I had to take a tow truck. The guys promptly ordered and changed the pump, belt, and antifreeze. After 3 hours I drove on. Thank you, I recommend it!
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1
January 13, 2024
The professional guys helped with the choice of a car, I hesitated between the two, chose the one that was outwardly less beautiful, but more reliable, in short, this is not my first purchase here, all conflict situations are also solved quickly
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3
April 1
Cars are expensive in my opinion, there are no interesting offers in the field of lending
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September 25, 2023
I took the first car from this company, had a full consultation, conducted a test drive, helped with paperwork. Great guys work in this place. I advise everyone Aster
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December 7, 2023
Prices for cars are cheap on the bu. But there definitely needs to be a good investment and renovation. They make out quickly. You can change your car for another one. But the assessment will be sooo not in your favor
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2
February 4
There are some rough edges, but overall not bad.
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May 21, 2024
Great conditions for buying a car!The possibility of a problem-free replacement of an old car with a new one with an additional fee.And a lot more!
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1
August 28, 2024
The polite staff explained everything you needed to know thank you
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1
May 19, 2024
The quality of staff service is terrible, I've been walking for 2 weeks and it's just a nightmare, I still haven't received the car, I don't know if I can refuse
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2
April 9, 2024
I took the car here, the Consultant wanted to cram one so-called "additional" metal protection under the engine, presenting it as if it wasn't there at all. Subsequently, I found out that there is still a family there, categorically refused. When buying, carefully analyze whether you need it.
But in general, I liked the car.
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1
July 26, 2023
At the highest level, service and assistance in choosing a car, in obtaining a car loan are the best specialists in their field.
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February 18, 2024
I bought a car from them on a traid-in, they took shape quickly. The quality of work at a height
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2
March 5, 2024
The new Chinese Omoda is the best choice on the market for your money.
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1
November 18, 2023
Never contact this company ! They will be lured under the pretext of buying a car and the price will be given 2 times lower than the market
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2
June 25, 2024
I wanted a Nissan for myself, but the prices are space. I'm not pulling it. Not the son of a millionaire.
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1
November 19, 2021
I do not advise anyone to buy a car in the network of these salons.
11/14.21 purchased a 2018 car. The description contained only chips and scratches on the body and interior. According to the errors, the on-board computer was clean.
An hour after the departure of the salon, the check lit up. There were also problems with the automatic transmission, kicks and slips.
There in the cabin, after diagnosis, it turned out that there are problems with ABS, parking sensors and most importantly in the automatic transmission.
Error codes P2714, C1201, C13B4, C1201, U1117, C1AEC, C1AED.
One can only ask the question - How were these errors not detected during pre-sale diagnostics?
That is, the scheme is simple, they reset all errors, sell you a car, and then figure it out for yourself.
Despite the fact that under the contract they are obliged to make an automatic transmission under warranty (for a maximum of 600 thousand tenge), I did not dare to make repairs with them.
In my opinion, trust the repair office, which could not or rather did not want to identify these problems earlier,
it threatens that your car may simply be destroyed.
And they refuse to pay for repairs at a proven service station, which I chose myself.
Quality control does not respond, although everywhere in the responses to negative reviews, they ask you to write them an email and promise to sort it out.
All this is for show and it doesn't work!
As a result, I had to pay for the repair of the automatic transmission for another 650 thousand tenge.
I hope with my feedback, I will be able to warn other people from contacting this salon!!!
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8
2
January 16
A good place
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February 4, 2020
I bought a car here under the Trade-In program a year ago. I was satisfied with the purchase. The location is not very pleasing, since the center is located at the exit from the city in the Talgar direction, but there is a very large area here, which allows you to move freely enough when choosing a car. There is an electronic queue in the car dealership, which avoids a number of unpleasant moments related to the question "Who is next".
For the convenience of visitors, there is a toilet on the territory of the car dealership, there are comfortable sofas where you can pass the time while waiting for your turn. There is also a cafeteria inside the salon, where, to my surprise, a visitor to the salon can drink various types of tea and coffee absolutely free of charge in any quantity. There is also a self-service corner on the territory of the salon, where the visitor can get free access to the company's website, where he can choose for himself both a new and a used car using the Trade-In system. The salon is open until the last customer and in my case, I left the salon with the car at 10 p.m. You can not only purchase a car, but also get 10-day insurance for it, as well as transit numbers if desired. Accordingly, it will be possible to leave their salon immediately with the purchased car. As a bonus for the purchase, this salon gave me the right to a 4-time free oil change, as well as a free car wash and dry cleaning of the salon. You can pay for the purchase of a car in cash, as well as with a plastic card. It is possible to purchase a car on credit.
I liked this salon.
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3
5
May 24, 2024
Good company. But I won't apply anymore.
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1
March 11, 2024
The advantages of the service, spare parts are delivered to order
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1
May 15, 2022
A large assortment of cars is not the first freshness, a lot of "meals" at inflated prices. There is a discrepancy between the product and the price. The main task of the staff is to push the "meal" on credit!
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5
1
December 2, 2021
Nice and polite staff, clean, you can drink tea or coffee while waiting, the only thing is, the waiting area is too small
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4
2
August 2, 2020
I like the service. The staff is very pleasant. True, the prices are not very high, but I am sure that the car drives without problems for a year after THAT. There are no disadvantages. And the discounts at the end and beginning of the week are pleasantly surprising. It wouldn't be so cozy without them. Our new manager Dmitry Tsarambul is a pleasant person to communicate with, competent speech and appearance lifted the mood. In general, thank you for the service of the Aster Auto center!
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6
3
June 23, 2023
The quality of service is average, we waited two days for the approval of the bank, in general I do not advise
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3
2
May 18, 2023
A large selection of cars and at competitive prices
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November 6, 2023
They work slowly and underestimate the prices of cars, very much
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1
1
July 14, 2023
I don't like the zero service and I didn't advise my friends
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2
2
February 29, 2024
Everything was fine
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1
November 27, 2023
The best car Solon in the world
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April 13, 2024
Good car dealership
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September 18, 2019
There are no water dispensers for customers in the cabin.
Managers are reluctant to consult "other people's clients". The cafeteria is not cheap. It is impossible to arrange a test drive with the selected car and something else like that.
Oil service actually means just the oil change procedure itself - it makes sense to write it simply so that it is clear.
The replacement of the car within 7 days is subject to conditions, it is necessary to clarify.
The buyer is asked to pay a fee of 100'000 tenge for the reservation. Please note that if you refuse a car, this money will not be returned. Ask for and read the contract.
Car registration is done only when buying a car on credit. Discounts when buying for cash are unclear, although they said on the phone that it was possible. Unclear. Opaque.
The act of evaluating the selected used car is not given out and is not shown. Although it is printed out, accessible and open in the same Astana Motors, all the points and comments of the receiver /appraiser are visible.
You won't see what has been fixed at the dealership either, only according to the manager - this is a minus.
Before accepting the car, inspect it, do not sign the car acceptance certificate in advance, no matter how much the managers ask or demand. After signing the act, you will not be able to challenge anything.
When signing the contract, carefully check the correctness of the indication of the make, model, and body number.
Well, as if that's all I remembered.
Where did all these letters come from? Impressions from buying a car at this car dealership :-). We bought it together with our son.
And also, contact manager Tlegen, the service is from the heart. Thanks to Tlegen! If it hadn't been for him, I would have left the second time with even more disappointment, and without buying.
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4
May 3, 2022
It's a mess. They called themselves, they asked about my car, as a result, I sat there for an hour waiting for which manager, came out and called the price twice lower than the market, sent them and left. Lost time.
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6
3
May 6, 2023
There is a choice. A large area.
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October 11, 2019
They couldn't even diagnose my problem with the car radio. Although the radio was installed by them.
Continuation😤no more foot here, the staff of the workshop, the problem with the receipt for electrics was searched for 2 days and as a result, a banal fuse, what a fucking electrician was looking for a fuse for 2 days. I stopped by another llp and after the boorish attitude of the staff turned around and left. I drove to a regular PZM and ...It turned out that it was from the factory, KARL from the factory...we didn't change the oil filter, fuck it with its cost, which I always paid for, ... since the engine didn't hit. In a word, unscrupulous brutes🤮🤮🤮
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5
November 24, 2023
Good company
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5
August 11, 2020
I put up an ad, I got a call, I was invited here. I arrived, I was given a ticket in line, I waited for about half an hour. The manager inspected the car, and after 15 minutes gave a price offer. Its price was close to the market, and I decided that I could sell it myself. At least try it.))
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3
3
March 15, 2020
The Sultan. The seller of the salon, which has. Simple, unobtrusive, looks honest. Always in touch, does not frown, well, OK. The salon was undergoing repairs, so I can't say anything. There was a children's corner, there was water, there was coffee, the toilet was clean. In general, OK!
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5
3
July 26, 2020
In this car dealership, they are fraudulently trying to buy a Car for pennies, to reduce car prices, they come up with tall tales such as your car is all broken, everything does not work correctly, and so on. Although when I bought my car, I was checked in the services of the Caspian Bank, where they rated the car excellent
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5
2
July 30, 2023
Good service
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3
1
August 27, 2020
Everything is fast and clear: evaluation of a car for a trade-in, test drive of a new car, calculation of a loan or installment plan.
Tea and coffee are free!)
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4
3
July 12, 2019
It's a funny place! There is peace and grace in all car dealerships and only here there is nowhere to fall. The whole reason is that trading here is not for show, but a serious business. A large selection of not only new Nissans, but also any used cars. The center really does not have enough consultants to see the cars, you have to wait a long time (the remark concerns the time when I was there)
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3
1
March 4, 2020
Well done guys. We have done our job 100%. I'm happy with them. I recommend the manager Andrey Doronin, if you are not mistaken in the last name. Everything is by appointment, even finished earlier, we got a nice discount.
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6
6
May 16, 2019
I live here. The work of the Actor is weak. The program "drinking water for every home" has not been completed. Public transport is represented by micro buses. The fare to Almaty is 150 tenge. The illumination of the village is at a low level.
But the climate is better than in Almaty. A very competent and qualified district inspector.
The residents are very hardworking and friendly.
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3