Aster.kz
89 reviews
July 24
Quite reasonable prices and a good assortment. Just a little far from the city. And so, in general, you can buy a car at normal prices.
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December 21
Cheating is in their blood, cars with mileage are always in very poor condition, but they say that everything is OK with them, do not contact them, and the warranty will not actually work on new cars, they will assure that you are to blame for the breakdown
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July 7
the manager was shown cars according to our criteria, but unfortunately he did not buy there because we had a mess, our car was reissued to another person and was not notified about it....we have not yet found out ourselves.We decided to take the money
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January 21
Good, non-intrusive service. Polite and pleasant staff, I would like to mention Serik from the GAC sales department and Yerkezhan from the redemption department, well done guys! They know their job, they do it efficiently and quickly.
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November 16
A great salon. A large selection of cars. The quality of service is at the highest level. Guys, fire!!!
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1
July 13
A large assortment.. polite staff.... everything is fine... I recommend it to everyone
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January 31
This is where we bought our first crossover. The manager is very polite, like Asel's name. She served us from start to finish, explained everything in detail. And you buy a car from them, they send you by taxi at the expense of the company. Very convenient
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June 13
Everything is fine, there are no disadvantages. Manager Meirman and appraiser Talgat are super guys who know their business respect, good luck and success to them
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April 2
I've been walking here for 2 days, choosing. There are really a lot of cars, from economy to premium. And the organization options through which you can get a loan are much more than in some other car dealerships. The consultant is ill, knows his job very well.
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December 5, 2023
We bought a car on Sunday and left it in their parking lot because we couldn't re-register it. The next day, they took out insurance for themselves and the car did not start. From 14:00 to 18:00, the car was not even driven into the box, they were waiting for something. They refused to return the money. Only after calling the support service, the car was driven in, but they could not deliver it, and only after the call they agreed to refund the money. Two days were wasted. It is better not to drive the car out of their parking lot until you are sure that the car is working perfectly.
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May 11
I've been here twice. When I sold the car and when I bought it. The service is poor, the consultations are generally of poor quality. The cars are in terrible condition, basically everything is visible after an accident without an armed eye. Don't go there anymore.
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October 4, 2023
I am very satisfied with the service of this company. I want to highlight the consultant Talgat who served me. I explained everything well. Without further ado, clearly! I recommend it!
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1
December 27
Everything is good, fast, and of high quality. I wish to buy a car.
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October 27, 2023
Only the pros, they work until 20.00 hours, they stopped by by accident, showed their car, on trade-in, rated very well, gave not a little, you can not waste time on the Wheels application), if you decide to sell your car, look there
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December 25, 2023
It is a very inconvenient check-in from the city, and in fact it is needed only from Astana. A very weak range of spare parts, absolutely no work schedule for car electricians, there are no complaints to the manager
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November 24, 2022
With the permission of Hamich Andrey!
Good afternoon 11/22/2021 we planned to buy a car, the choice fell on a Renault Duster. We arrived at the Aster Car Center and were met by the manager Zhandarbekov Serik, who made us an offer on the choice of car, equipment, etc.
All loan issues were resolved promptly. The manager explained what additional equipment is included in the package and I recorded all of the above. There were minor problems with car registration, etc. not through the fault of the car center.
The manager of Zhandarbekov, Serik, was always in touch and tried to solve the problem.
Upon receiving the car, I was pleasantly surprised by the additional buns that I did not have recorded in the additional equipment.
And out of the unpleasant, not even a month of my car ownership has passed, an accident occurred, I hope with the help of a car dealership and an insurance company we will solve this problem of restoring a car.
I wish Aster Car dealership and manager Zhandarbekov Serik further development in their field of activity!
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3
July 20, 2023
Many thanks to the staff to Ibrayev Ernar for excellent service, he helped to choose a car.I wish you prosperity, we really enjoyed the salon Аster.kz
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November 24, 2022
With Yuri's permission, we duplicate his review here.
"The purchase under the Renault Kaptur preferential program at your car dealership was surprisingly easy and simple. Expectations of certain difficulties associated with the bureaucracy of the process turned out to be in vain. The manager who conducted the transaction from the moment my wife and I entered the car dealership to the delivery of the car turned out to be just on top. Askhat Nukenov, I apologize in advance if I did not write my last name correctly, communication went by name)))) All the questions were given complete and clear answers. And most importantly, they are honest. Pros and cons of all models, strengths and weaknesses. Which allowed us to focus on a specific model. And even on a specific configuration. And when, unfortunately, other customers managed to buy the selected car, they immediately helped to pick up another one from the Aster car dealership database. He also provided assistance in contacting representatives of the bank through which the preferential loan was issued, which of course is not part of his duties, but it made it very easy for me to arrange. Special thanks for that. And to process the documents for issuing us a car, he came to the car dealership on his day off. That's how the manager's attitude creates love for the whole company. Aster, you're the best. And I recommend your future clients to contact Askhat, you will not miss it))"
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December 12, 2023
Aster Auto Astana. Tested cars with a warranty. Guarantee of legal purity. There is a guarantee even for used cars.
Special credit conditions.
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January 27
I really liked the service, everything is fast and high quality.
Free tea and coffee.
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1
October 15, 2023
We bought a car there, during the inspection they said that the oil and filter would be changed, but in the end they took the car with dirty filters and also did not change the oil, stupidly before giving us the car the manager who serviced disappeared and that's it, they gave the car not prepared.
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January 9, 2023
It was not a pleasant impression after visiting your salon.I sold the car, paid money for diagnostics, the deal was if we agree on the price, the money will be returned.agreed.the money was not returned.but that's half the trouble.during the diagnosis of the car, my new wipers were replaced (they were in the trunk)on the broken ones, when I found a substitution in the evening, I arrived there in the morning, asked to show the cameras, they refused me, asked to call the administrator, the consultant left, then comes and says, let's see if you left them in the trunk.we looked at them lying right in the center in the trunk.I say, and then this broken one nodded his head in response.I ask the management to pay attention to your staff.
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September 20, 2023
The consultation was held with the manager Roman explained everything very well we took a test drive everything is super Roman you are the best
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1
March 8, 2023
If you want to sell or buy a car, then they will pick you up here according to your criteria and your finances, if you want to hand it over, they will evaluate everything adequately, clearly and quickly, well done guys, success to you.
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September 22, 2023
A normal office. A good selection of cars for every taste, color and pocket. There is a coffee shop where you can have a snack, a computer with Internet in the lobby, where you can also find decent options...
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November 29
Competent employees. A large selection.
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July 12, 2023
The best, pleasant and polite sellers, well done, the service is on top, prosperity and well-being to you
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3
May 16, 2023
Great location, huge selection. On the second floor there is a computer area where you can view the electronic catalog of cars presented in the salon. There is also a coffee shop on the second floor. Coffee and tea are incredibly delicious, and homemade cakes, mmmmmm.
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April 8, 2023
I watched a car in winter. The set was native to the car. The next day, I made out the car on the issue, it was already replaced with other components, and there is no test drive. It is not possible to evaluate the running of the car. I took the car and got on top of the money for repairs and spare parts
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June 17
Excellent car dealership, very responsive staff.
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November 4, 2022
I applied to the salon for the purchase of Vesta St. Cross. The managers are strong and professional, they consulted in detail on the configuration and cost.
I was satisfied with the purchase, as well as with the service of the managers.
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December 5, 2022
A very good dealership! They helped me decide on the choice of a car, listened carefully, and answered all my questions. Many thanks to the Aster Auto dealership
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3
April 15, 2023
Not a convenient location. Around the construction site. But there is a bus to the subway.
I got a good manager. He showed me what I needed. I didn't say too much. Although I didn't buy anything, I liked the attitude of the staff.
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September 19, 2023
Super polite, kind, responsible and lovely staff, thanks to Diana and Serik for the work they have done!
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May 10, 2023
I wanted to change the car in a trade-in, the car was valued at almost 30% below market value.
Of course, I understand that they have to earn money by buying cars below market value, but it should be within reason.
I do not recommend it, there are many others.sale options.
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September 3, 2023
Super staff.
Explained
They showed
Everything is great
I recommend anyone who is looking for a used car!
And who wants to sell their car!
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August 12
We bought a car with good conditions
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March 20, 2023
I stopped by for an assessment and thought I would sell the car because I urgently needed money. They rated it very low and found an error that I do not know myself and which is not there. To lower the price. There is no time to go to this aster and there is no one to come.
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2
July 10
Sergey, Pavel and Nurzhan are well done
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1
December 16, 2022
The prices are very high for cars, and the cars are dead, they did not look at cheap cars, everything is so beautiful in the photo, shiny, clean. But in fact they are dirty, the wheels are flat, some do not start. In short, do not believe the photos.((((
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3
August 14
Very poor service.
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March 9, 2023
It's very comfortable to be there and the staff is respectful and a cool idea with a playlist
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3
January 19
Competent staff, experienced technicians will solve any car repair problems. I signed up for the time, arrived and drove into the box on the minute
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July 17, 2023
Great service and an excellent choice of cars. Omoda is generally a bomb!
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November 29, 2022
The manager fooled us for two days. We couldn't see the car. I didn't show any other options either. Either the car is not in place, or there are some other problems. In general, they sell out loud.
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December 22, 2023
Cars are priced too low for ransom. Even the new car was rated below 50%
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July 18
An excellent choice
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August 16, 2023
It sucks completely.
Cars are rated very low when buying and expensive when selling.
A waste of time.
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1
May 19
Nice salon! There is a choice
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November 8, 2022
I handed over a hyundai accent car with a mileage of 170 thousand , I was afraid of their diagnosis , but after that they did not break the price , I received the money on time , they served me perfectly
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