To be honest, I don't understand where the rave reviews about this company came from. I ran into specific scammers and boors. They tried to dump me for 7600 RUB.
I bought a lock from them at the Ozon site. Instead of a lock, they sent a metal bar with a logo in a box. The process of returning this junk was a separate story. The company's employees conducted correspondence in a frankly boorish and mocking style.
Ozon returned the money after 1.5 months, only realizing that they were facing a lawsuit with a fine totaling 244,000 RUB. I do not know how Ozon dealt with Asvik Home later.
A good team of professionals who know their business. They do not give empty advice and consultations, everything is clearly on the case. I bought parts for sliding gates, bought a few extra parts, accepted and returned the funds.
A wonderful office, a very large selection of components, everything I needed was found in one place, competent and polite sellers, explained everything and showed how it is better and economically profitable.
What I like about this store is that everything is always available there, the staff knows their business. Personally, it is convenient for me to come and buy everything I need in one place.
The choice of goods is good. But the staff does not know how to work with clients.
When asked by phone to suggest options, they offered to come and decide on the spot. And even when they arrived at the office, they didn't really explain anything.
In general, the service couldn't be worse.
The company is working perfectly, the managers are advising what is needed. I bought accessories for rollback gates and automation for Nice gates. A reliable supplier. I also recommend a nylon gate rail, it really walks quietly.
We have been looking for a high-quality mailbox for a long time. Thanks to the staff for their help in choosing the model. Everything is at the highest level! Keep it up !!!
The guys did a good job, they installed a sliding gate. I ordered it for my parents at the cottage, I am happy with the work. You can choose everything on the spot, there are different options.
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Anonymous review
August 8, 2019
We chose sliding gates on the Internet, read reviews of manufacturers. We chose Asvik after we arrived at their gate exhibition in Kolodischi. I liked the competent advice of the seller in the store, everything can be seen in action, my husband was glad, he got answers to all questions. We ordered sliding gates for filling blinds, chose a motor like a neighbor's, nice, so that it would work normally in winter. The guys are doing well, it's clear that they are trying, I will advise everyone
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Anonymous review
April 13, 2020
I bought Nice robus600 automation for sliding gates, chose a set with photo sensors and a lamp. We made a discount and delivery. It works well, we'll see further. So far, the rating is excellent for the work of the company.
They explain it clearly and in detail. The choice is actually very good in the gate configuration and automation. The prices are average and higher, but the product is also on the level. They don't sell deception. It is possible in installments.
We bought a motor for sliding gates in this store. We chose the Nice company on the advice of the seller. In fact: a large selection, they consult normally. Like it.
We chose among many companies and returned to Asvik for a good attitude, quality and choice. Nowadays, managers are not discouraged, but work conscientiously.
21.07.2020. The cashier does not have the opportunity to give a check, the storekeeper does not know where the pipes are (a certain name) and does not understand that strangers should be addressed as "You". Everything is extremely slow. Overall rating: bad!
The store is located at the gate in Kolodishchi. We came to the action at the sliding gates, treated them to coffee, gave them drawings, and a good attitude towards customers. Rating 5.
We ordered a fence made of a metal picket fence, as well as a sliding gate and a gate with an electric lock. They did it well. It was only possible to give a bigger discount.
A cool choice. There is everything for gates and fences
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Anonymous review
June 10, 2020
I don't like to leave bad reviews... I would like to wish the company to improve its communication with customers and establish communication within the team!
Good luck to you!
The saleswoman is completely incompetent, she cannot answer the basic questions that interested her. At the warehouse, upon receipt, they did not check for serviceability, they simply handed us a pile with locks that we had purchased. We didn't even have a place where we could do it, if only we spread it all out on the ground
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Anonymous review
October 3, 2018
I ordered sliding gates and automation from Asvik
In order not to have a damaged phone, I went to Kolodishchi myself.
In principle, a preliminary analysis showed that I will take FAAC drives, since they are quite reliable and free from the disadvantages associated with mechanical limit switches.
As they say, that's why I came to Asvik.
Oh, you need to read the reviews carefully.... This would save a lot of time, nerves and money.
Consultants in some back room began to tell me that Nice is also cool, and even cooler. Well, OK, why not, but what to do with mechanical end caps?
They say Robus 600 with inductive. In general, they say the song. Well, then let's say this engine, the gate is of the coolest quality, pour in more remotes. In short, we walk for all the money.
The guys say they approve of my choice and ask me to go to the girls on the second (it seems) floor of the building next to them to sign the contract and pay. Naturally, I am interested in how the girls will find out about our meaningful conversation about magnetic end caps, super-reinforced gates and so on.
The guys claim that they will deliver everything by phone. Don't be afraid, they say, boyar.
In anticipation of happiness, the boyar goes to the second floor, signs and pays for everything that is given to him. The boyar did not own the magic of alphanumeric notation NICE at that time, so when he saw the line NICE RB600 he was satisfied
We agreed that the measurer would arrive. Arrived. In principle, at that moment I should have suspected something was wrong... The measurer heard from me for the first time a fairy tale about reinforced gates and paid equipment. I had to bring the man up to speed.
The thought crept in that the people who would cook the gates might not be informed well enough either.
The day of delivery came, I accepted a scattering of boxes with engines, rollers, remotes and other things. +- it seemed to match the number. What upset me was the gate itself... They were rusty right away... There was no sealant at the joints that the company writes about on the website, well, or it is present somewhere in homeopathic doses
Recently, it was the turn of the installation. It turned out that there were not enough lamps and sensors - about 100 enemy rubles. The company happily informed me that I was a fool myself, they say, not to believe people. They didn't offer to see if the warehouse would converge with the reality, they said, well, it's over - you'll buy it again. Well, yes, you can't trust the Asvik company, who knew ...
then it's more interesting. I opened the engine box and saw that something was sticking out of it. Upon closer examination, it turned out that this is a mechanical switch. Your m*?:!!! I asked for inductive ones. The company asked if the engine corresponds to what is written in the sales receipt and after receiving an affirmative answer, they were once again glad that I am an idiot who does not understand the designations of the Nis engines.
It turns out that to believe Asvik here is not to respect yourself.
The staff communicated frankly impolitely. They promised to call back 2 times to resolve the issue and did not call back.
The verdict is welding and painting gates, definitely not their thing. The gate is curved (sagging immediately upon delivery), welding is of poor quality, rough. After painting, after 3 months, all the gates flowed with rust.
The fact that the goods are not placed on the list, as they say in the reviews, is true, be sure to check
Also, when contacting this company, carefully read what you have entered to the last letter. Yes, yes, you will have to study all the nuances of alphanumeric names of goods yourself, otherwise you will get like me - not what you were promised.
If something went wrong, do not even count on banal attention with listening to claims. The staff is careless, inattentive and optional.
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Level 10 Local Expert
August 27, 2020
We chose only a normal gate lock here, the choice is really impressive, there are a lot of things on gates and wickets. Recommend.
Good organization, I was satisfied with everything.
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Anonymous review
June 9, 2017
Terrible attitude towards your dealers and customers! And the same behavior in the market... For some time we collaborated with Asvik, purchased components for gates and automation. The fact that the goods were constantly underloaded and not delivered on time is half the trouble. Patience ran out when they did not put part of the cargo, but they convinced that everything was shipped! In short, they made me look like a thief... I've changed suppliers and I'm very happy, I've discovered new brands and products. Asvik Group slanders all competitive products, discouraging them from buying those goods that it is not profitable for them to sell... In short, a very sad experience of cooperation. I do not recommend it!!!