The hotel itself is good, except for the age of the building itself. Good cuisine, cozy rooms, I will not say that it is like in the 1st reception room of Ak-orda, but overall I liked it. At least fill your pockets with breakfast, there's enough of everything. According to my assessment, 5 stars are not lower.
Everything is fine, but the Internet works disgustingly, it is not possible to hold a video meeting or anything else like that, when asked to fix it, they always say the same thing: "everything was fixed, thank you for saying"
It also blows very strongly from the windows, a lot of dust flew into the room and the wind howled, I was in room 205.
The standard room turned out to be uncomfortable.
The prices at the Metropol restaurant are overpriced, the food is delicious. The staff is polite, the cleaning is normal, some rooms have washing machines. In general, a Solid 4.
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Андрей
Level 30 Local Expert
October 16, 2022
A good hotel, in principle four stars justifies, but a very poor breakfast. There are zero complaints about the cleaning and quality of the rooms
Comfortably. Delicious. Clear. Heat. Friendly staff. All of the above left very positive impressions. Tomorrow is the last day of your stay. Definitely I would like to stop again
The hotel is clean, the staff is polite, the breakfast is not very varied, but everything you need is there. There is no desk in the room for working on a computer, which is not convenient for using a laptop.
Great hotel.
In the room for 18 thousand tenge, there is a kitchen , a hall, a bedroom, a bathroom, a shower room.
The bed is clean, the mattress is good orthopedic.
There is a grocery store nearby.
I liked the hotel. The junior suite is simply gorgeous. You can just live in it. There is a full kitchen in the room, for those who want to cook themselves. You can eat well in the restaurant. If you want to save money, there is a business lunch for 2000 tenge. I ate enough for 2,800.Payment is possible by card. I recommend.
Everything is great and the service and the breakfasts and the location. The only problem is that the wifi on the 6th floor was not working well. To use the WhatsApp, I had to go to the reception.
The level of the restaurant has dropped very much, the breakfast room is not cleaned, you will not find any specialists. You sit for half an hour until the order is accepted. The hotel is fine so far. Compared to last year, the conditions leave much to be desired.
The hotel is good, and the stars are there..
But in the restaurant they wanted to cheat on 20,000 tenge, this is about 50 USD.
They added alcohol, which they did not take.