Atlant-M Kholpi Mazda
Address
Business hours
Closed until 8:00 AM
Directions
Ushod
4 km
Ekspacentr
320 m
Features
Credit card payment
Parking
Cafe
Wi-Fi
Test drive
Trade-in
Authorized service
Anti-corrosion treatment
Preliminary registration
Brand:Mazda
Auto insurance type:Kasko/Osago
Repair sevices:a/c recharging and repair, exhaust system repair, repair of brake system, engine repairs, oil changes, car respraying, installation of parking sensors, tinting, running gear repair, starter motor repairs, computer car diagnostics, car electrician repair, fuel injector cleaning, car alarm, gearbox repair, generator repairs, polish, repair injectors
Payment method:discount system, prepayment, cash, payment by card, bank transfer
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130 reviews
July 15
Mazda Atlant M service is for those who do not like their car. I didn't want to write this review until recently, but it just boiled over. For 2.5 years, during the planned maintenance, the body - hood and door were scratched twice (once I noticed it in time - they immediately polished it, the second time I noticed it when I drove away from the service), the steering wheel was scratched. I came to fix the alarm several times (it didn't work properly from the very first day), during repair / testing (apparently they hit the car) they left dents on the hood - fortunately they managed to remove it using pdr. At the last one, I look at the list of works - lubrication of hinges, locks, battery terminals, etc. nonsense by almost 80p, while the engine air filter has not been replaced. I ask: why not replaced - they answer: it is not necessary according to the regulations. I.e., it is necessary to lubricate the door locks every 15 thousand km, but not to change the air filter? Also, at the last one, I tell the master: the engine has run up a little oil, it's good that I have a canister with remnants from the last one (about 200g). This time I look at the acceptance of the car: there is no canister, as usual. I'm asking: What wasn't left? Answer: and we filled it exactly as it should be, there were no leftovers this time. The question is, for whom did I tell the story about the burning of oil? The master receptionist is so simple, they say, "well, if you want, buy a liter of oil separately." Oh, and why do I need a whole liter?) Mazda, of course, the oil is eating up, but (so far) not like BMW)) In general, it feels like you are not talking to a person, but to an ATM: only standard programmed commands and actions, not the slightest desire to understand the situation + all sorts of jambs described above. Nevertheless, the price tag is for everything)).
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1
June 7
I have been serviced for 2 years. Quickly, adequately, they never insisted on unnecessary procedures and replacements. On the contrary, they said that there is a nuance, but you can ride with it for another year or 2. But there are disadvantages anyway. A lot of things where only a complete replacement is done have been done. For example, if the heating of the chair has stopped working, then the replacement is complete for 1000 rubles. In another one, the service station was repaired for 90 rubles. He has been working for more than a year. The folding mechanism of mirrors is a similar situation. Well, there is no way to edit discs on the tire. That's all I can remember in 2 years. In general, everything is fine, you can safely contact.
Updated.
Recent appeals are purely negative. There was one price and availability on the phone, another on the spot, so 3 times, for calipers, springs and something else. 100,500 managers. Everyone asks you to explain what you want. He says he understood, and to translate to another, another again, hello, what happened to you. I value my time, get a bot on the phone. In fact, there are 3 people on the way to the service department. Details on prepayment, then they can call and say that they will not bring, as a result, an application for a refund and then you need to come personally, although I paid with a card, if I'm not mistaken, you can make a refund to the card here. There are currently no springs on the Mazda 6 gj. Generally) The question is, how are the warranty cards serviced?) In general, the last few weeks have been trash. There are a lot of managers and they all have different information. Apparently, relatives were attached, otherwise I cannot explain such a number.
There was another case. There was an empty first quarter of the brake pedal. And he didn't hold the handbrake well. They said the norm about the pedal, which surprised me, they called some kind of sky-high price tag a couple of thousand and a wait of 2-3 months about the brake. At the other service station there is a repair kit of calipers, they have set up and now there is a handbrake and the brake immediately grasps. It turns out that this is not the norm, it's just that this service does not want to do extra work.
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1
September 2
There are some advantages, there are no disadvantages. I trust the service with my not the first car, everything is always on top. Excellent staff, good luck and prosperity to all!
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1