Definitely liked it. I bought a new haval car, quickly, efficiently, professionally. Special thanks to the managers Yanina and Vladislav. They told me everything, helped me to get a car as quickly as possible (in one day). Considering that there were no cars available in Minsk, everything went perfectly. You are the best!
Getting through to them is something with something, but when you arrive, you can see that they are not overloaded with work at all. And sometimes they can't fix the problem that the same dealer in Minsk solves in 10 minutes and returns a serviceable car.
On May 28, E.V. Chizhenok, a worker, changed the trunk lock for a new original one for me on a Polo. See the result of the work in the photos: the lock is installed crookedly with the right side skewed down; the left fastener was installed higher, exposing the original installation site to the metal, the new lock itself was already badly scratched in two places after installation. Look at the photo. On the phone, the receptionist, I.A. Lukashevich, said that in the same photos I sent to him on Viber, he could not see anything and I had to drive up to them again. OK. I will go there again on June 5th.
The quality of work is 1/5, the attitude to the client is 1/5
I went through the promotion, the price turned out to be slightly more expensive than consumables. I liked the manager's attitude: if other dealerships strive to stuff all sorts of extras into the order, then exactly the opposite is true: an extremely rational and friendly approach. I recommend.
Disgusting!
Communication with the client is boorish, disrespectful, I could not imagine that the official service is capable of such a thing!
They are constantly trying to sell unnecessary services, the cost of maintenance changes with each request.
As a result, when the car was already at the master's, they refused to repair it, although before that everything was agreed and spare parts were purchased.
I have an extremely negative impression of this organization, I do not recommend anyone to go there for maintenance.
A separate claim to the employee who carried out the acceptance of the car and advised on the cost of the work.
I can't say anything about the work of the master, since the repair did not take place!
Everyone is on the tower! In this situation in the world, they try, they try, and it seems like it's not bad! Keep it up
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Инкогнито 0673
Level 6 Local Expert
October 26, 2023
Quickly and honestly. The stone came under Carter's protection. They did not invent any non-existent breakdowns. They removed the protection, removed the stone, returned everything back for a fairly nominal fee. We went to a meeting, accepted just as I arrived, without an appointment. Thank them for that. As a tourist who was in the city for a couple of days, it was convenient. They are polite and professional in communication
Professional staff and a positive, working atmosphere!
We are always ready to help you find the most optimal solution in choosing and buying a car.
Success and good sales of Atlant M!!!!
I boldly put all the stars. In this situation, the only ones who quickly changed the Glass for an insured event. Just aerobatics.
Pleasant communication and approach in the center.
I am happy with the acquaintance and the work.
A wonderful approach to work. They were currently undergoing repairs. I hope the new building will be warm, cozy, and comfortable, and potential customers will have an extended standby service
Prehistory... The front suspension rattled. I repaired it in two places - on Graevka and on Dubrovka. The replacement of the spare parts indicated by the craftsmen did not lead to anything. In total, I paid 350 rubles for repairs.
He turned to the Atlantean West. Within an hour, the cause was established and the malfunction was eliminated.
THE PRICE OF THE ISSUE IS THE REPLACEMENT OF ONE BOLT WORTH 17p + work.
Thanks to the competent craftsmen)
diagnosis of the piezo nozzle vehicle - verdict replacement, cost more than 2 thousand rubles x1 pcs.
they took almost 100 rubles for the diagnosis.
the garage foreman tightened the terminal on the 2nd nozzle. Everything started working right away. The conclusion is that your service is zero in diagnostics. The main loot.Go ahead!!!!
I service my car here (I bought the second one right there). So far, I have not encountered any special problems. You can always make an appointment at a convenient time, I will always listen, they will always help. If only the prices were lower, there would be fire at all
I'm servicing an official car there. They always lose confidence, delay maintenance due to jambs with documents. And because of the repairs, it is very difficult to understand where to go
The service mainly serves legal entities, new cars from the salon. It is quite expensive, but the only official service in the city. Well done that they approach the service comprehensively, and solve not only the problem that they addressed, but also all related ones, including those that they did not know about but got out as a result of a comprehensive diagnosis. It would be possible to make repairs, the office looks slightly outdated, gloomy and neglected.
It seems to move, but when I gave the car back in August, there was no answer, no greetings..Like everyone went on vacation.
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Денис Б.
Level 4 Local Expert
April 5, 2021
A complete mess, unprofessionalism and a terrible attitude towards customers! In the evening, I called to make an appointment for the collapse / convergence, they promised that the master would call back in 1 hour. The master called back only the next day at lunch, well, okay. As a result, they recorded my car. On the appointed day, I arrived in advance to give the car to the service. And then the master receptionist tells me that there is no data on my car, since it is 2017 and I had to warn about it. To my reasonable question, that the one who records the car for service and should check whether the service has the ability to service the car, could only answer "sorry". The result is an hour of wasted time, complete indifference and incompetence of employees. The director could also only say "sorry". In general, it all looks like Sharashkin's office.
They try to be the best, but the reputation of the WV brand does not allow, especially madinkaluga! The quality of the Kaluga wheelbarrows is... well, I advise you for a year, no more
I stopped by Atlant - M West today. It was necessary to replace the light bulb in the rear foot. I went in and there's a nice girl sitting there. I met him with a smile. But it was just beginning to switch)) I turned to the mechanics, they gave me an answer after that (wait for our turn)
They did not ask the reason for the arrival, the breakdown. I waited for 10 minutes, passing by an Atlanta employee deigned to find out the reason for my arrival. The expression on his face and not the displeasure that he stopped by on Sunday was like after a lemon.
And in the end they gave the answer that we can't help you!!!
Atlanta management remember one and the main rule THE CUSTOMER IS ALWAYS RIGHT. If you do not know how to communicate with customers, and you do not have the desire to work on Sunday, fire the employee!!!
I no longer set foot in the Atlant service, and I do not advise everyone to stop by the pompous Pheasants.
Everything is fine. There are no special comments. I was pleased with the presence of a smoking room. Come in safely. I approve. Construction is underway now, so everything is still in ruins there.
The work with clients is very well established. The process of buying a car is lightning fast. Everything is in place, both insurance and requests to the bank. All operations are reduced to a minimum of time. Great!
Good CENTER, Courteous staff. They will always help you solve any issue. I ordered spare parts for my car a couple of times, without any prepayments, it's not long to wait.
A good salon, pleasant managers, if you need to wait, coffee will be offered at the reception
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Anonymous review
July 1, 2019
Many thanks to the staff of Atlant M West for their attentive and sensitive attitude to my problem (dented wing). Special thanks to Andrey Khuditsky and the staff of the body shop.
The room leaves much to be desired - it is small and there are a lot of people, samples of cars are on the street. They give good advice, but if you say something wrong, they just laugh in your eyes, like how can you ask such a thing....