An honest review. A suite room... Number 3 .
It was not the first time in Baku, We booked according to reviews... But...
There was no warm water for two days- they said at the reception: we have been dealing with this issue since the morning, the repairman will come at 10, and for now you harden up ....
in the evening, the television stopped working, it also did not work the day before- they said that there were problems with the cable, pulled out the wires and left. We are already silent about the fact that there was no shampoo and capsules for coffee machines - the answer was that it was over because of formula one....in the morning they asked for cappuccino in the room, the answer was: The milk ran out, it happens ...
socks are black after going out on the terrace... well, everything else is ....no, the pillows are also terrible, it's impossible to sleep, it's high time to write off the towels. Guys, work on the service
They got here ... accidentally. We were walking down the street. The door was open.
We were well received here. Several numbers were shown. We made a preliminary calculation. They paid in installments. All our questions were solved with sincere care.
There is nothing to write a review about (( everything is disgusting…
Barely running water in the bathroom, it also flows black,the plumbing is dirty and in semi-working condition,the hair dryer is not working and the staff is completely ignoring it,the dirty carpet is covered in the room, which is just scary to step on barefoot. Yellow washed pillows or maybe not washed at all…
The hotel is located in the old town. Most of the attractions are within walking distance. The room is a little tired. The friendly staff solves all the issues that arise.
Everything is deplorable . It's uncomfortable to walk barefoot on the carpet in the room - the party workers can also see the wine was spilled. The staff is friendly , but it does not change the essence of the performance
The hotel is good, located in the heart of the old town, it is very convenient. There was a problem when checking in, their system is not very consistent with the booking, they demanded an additional payment, through disputes with the administration, the issue was decided in their favor. Another cool moment, we had 2 rooms and accidentally discovered that the key card from any room fits the door locks of any rooms)))
Located in the Old Town. We loved the narrow streets, paved roads. Couldn't get enough of it.
The staff is friendly and attentive. They will always smile, say hello and ask "how are you?".
They brazenly asked to pay for accommodation at the entrance and exit, but when they showed a receipt for online payment, they refer to a failure in the system, apologize. Breakfast is zero, there is little choice and half-empty boxes with cold food, service is at zero ...
Unsanitary conditions, poor sewerage and dirty rooms, plus air conditioners do not work, cold weather🤧🤧🤧🤧🤒🤒the result, the whole family got sick on arrival! I believe that this hotel does not care about its customers, pushing guests away in every possible way! I can't understand why he has 4 stars???? The flying one should be here😂
A cash receipt is not issued when paying in cash. Other payment documents are given, if only you demand. They give you change if you demand it. Sockets are called from the socket. The rooms are clean. Otherwise, the service is pleasant. The buffet is not rich.