Nice hotel. Clean, cozy and warm. However, the pressure of hot water in the shower is not as strong as it is used to at home. The staff is friendly and courteous.
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Rakhim Naz
Level 5 Local Expert
August 12, 2024
The best hotel in Atyrau.
Breakfast 100 out of 10
Staff 1000 out of 10
Good location, city center. The rooms are clean, the breakfasts are good. I didn't like that I got a room with a view of the roof, there is very little light in the room.
In general, everything is great, especially for the money that we gave, but the night shift was "pleased" with its "friendliness". The cleaner, bringing a blanket without a duvet cover, said: "What, do you also need a duvet cover? I thought you had one."
And the restaurant employee, when we ordered food, said: "Will you wait 1.5 hours? I'm filling out reports." 🤦♀️ As a result, we agreed with him that the food would be delivered in half an hour, but it was brought anyway in 1.5 hours.
But the morning shift is good, the people are friendly, the breakfasts are not bad.
It can be seen that the hotel is old, but sound. The furniture is old, but of good quality. The hotel is being looked after. We had a spacious room, and even a smart TV - we were able to log in to YouTube and evie. The location is good. I don't know if it's the center or not, but there are banks, some kind of square, Schlumberger, supermarkets nearby. We stayed for 1 night. If we have to be passing through again, we'll stop again
Although the hotel itself positions itself as a 4-star hotel, I would hardly put 3 stars with a stretch. When you come in, time stopped here in 2000. Bright red tasteless carpet was fashionable at that time. Rooms with an ordinary key open, the doors are rolled, the furniture is all outdated, the bathroom is finished from the 1990s. Gym, one name, 3 unfortunate projectiles. Upon check-in, the staff does not tell you what leisure facilities are available at the hotel. The service is at zero. And the restaurant (if you can call it that) is just creepy. The cook cooks worse even in the worst dining room. I ordered a veal tenderloin with vegetables. I ask the waiter how the dish is prepared? He didn't boom boom, he asked to find out in the kitchen. As a result, they brought a dish where the meat is stale, only pepper is from vegetables, and the food smelled of fish, which was cooked in oil on which the fish had just been fried. Beer is bottled only and it is poured into a large mug like in pubs. Well, listen, you position yourself as a RESTAURANT, but where is the hospitality? Personally, I'm not naked here anymore, but you decide for yourself.
I travel a lot on business trips, including in Atyrau. How people rate this hotel at 4-5 stars is unclear, the hotel is tired, repairs have not been done since the Soviet era, I can not rate breakfast above 2 stars, if only completely hungry, then maybe it will go with a bang.
The staff is polite, that's a plus.
Otherwise, the hotel is so-so, if desired, next time I would not book a room in it.
Nice hotel in the very center of Atyrau. Cozy rooms, good breakfasts. The hotel is very convenient for business trips.
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R Ch
Level 10 Local Expert
March 29, 2024
Nice hotel in the city center. The price is sometimes too high due to the workload, but the standard tariff is one of the best in terms of price/quality.
The rooms are clean and warm in winter. The breakfast is varied.
For fans of deathly silence, the ventilation in the bathroom / toilet does not turn off, or rather there is no switch in the room. I do not know the reason and did not ask the staff.
Quadrature room on the 6th floor, large room 9/10.
Cleanliness in the room: clean, tidy, the bathroom is all washed with bleach 9/10
Furniture, slightly outdated 6/10
Mini bar: only 2 0.5 bottles of water, kettle, a couple of tea and coffee bags 4/10
The hotel has very outdated furniture and renovation. There is not much variety for breakfast. It is located in the city center, everything is very good in terms of location. There are banks and shops nearby.
Everything is fine. Not without nuances, of course. )) The room was ready for one guest, although there were three of us. The problem was quickly fixed. Delicious breakfasts.
The hotel is generally good, the rooms certainly require cosmetic repairs. Close to the center. They can give you a room on the 6th floor, but the elevator only goes up to 5 :)
In general, the room is not bad, but the smell of sewage spoils everything, they tried to solve the problem, but I'm not sure what they did. Breakfasts without a choice are the same every day, satisfying, not always tasty and almost always cold.
Quite a decent hotel, excellent location, inexpensive fresh rooms, good service, clearly worth the money. I can advise everyone , I didn 't notice any special disadvantages
Breakfasts are getting poorer and poorer, it happens that the bed is in coils. Cheap shampoo and liquid soap options that don't even foam are infuriating. And we need to come up with something against mosquitoes
The hotel is located in the center
The prices are average
The kitchen is good
Clear
It is located between the central square and the embankment
, there is a supermarket nearby
The hotel is good, I was quarantined here twice before work. The first time they put me in a small room, it was December 2020 and then I didn't really like it there because there were problems with the kettle and food. For the second time, they were already accommodated in a larger room on the third floor. The kettle is better set and the food is better and the space is much more. Everything is super, but the toilet is really high (someone has already written too) my legs are numb and there are no curtains from the bathroom. As a result, I advise you, since the service in the center is not bad, but do not take a small room, it is really small, and as an option you can consider ABC, but this is a completely different story)
It's a very nice place. The service is excellent. The bed and mattresses are new and of good quality. I liked. But there is one thing..... Paying for apartments is correspondingly expensive
I came as a visitor to a bar, restaurant, just for dinner, to drink beer after work, and then this guard started being rude to me after I made a remark to him. I think his name is Vladimir Pak! In a word, there is no longer a foot there, but all the best to him