Excellent service, individual approach to each client, excellent choice of cars
Beautiful car center, delicious coffee in the city, very attentive staff
Negative emotions. I came to fix the parking sensors and cruise control errors. It was suggested to make a primary diagnosis to find out the cause. After the diagnosis, they said that the cause could not be found and offered to continue to diagnose the car further, specifying that it would cost additional money. Three hours later, they called and said that they could not find the reason, that now they need to remove the bumper and look for the reason in the wiring of the parking sensor, but today they will not do it anymore. I came to pick up the car and was presented with an invoice for 367 Belarusian rubles, about 11,000 rubles, of which 3,000 and 8000 additional work. And they also voiced recommendations on the car. At the same time, without specifying some of the shortcomings that I had earlier. To my question about the poor-quality diagnosis, I was shown it. In it, I saw that the circuit break of the left parking sensor was indicated. To my question, why, seeing the reason immediately, they did not eliminate it, and they did not tell me about it, but performed work that was not worth doing. As a result, I paid an extra 8000 rubles and did not fix the damage. Fixed a breakdown in the club service. As in the Audi center, diagnostics showed an open circuit of 4 parking sensors, when replacing which, the situation did not change, as a result of which it was found that the wire was damaged. After repairing the damage to the wire, everything worked. There was no need to replace the parking sensors. There was also no need to fully configure the auto cruise system. The system has set itself up. Although the Audi Center claimed that after removing the bumper, a full system setup would be needed. The entire repair cost 6,000 rubles. So I paid 11,000 rubles at the Audi Center for nothing.
Thanks a lot to the team.
I was passing through, the quest started.
I went to their service, checked everything, calmed down, gave recommendations, and let them go in peace.
Clearly, quickly, to the point, inexpensively.