Aura
36 reviews
January 10
Don't go there bad service, cheep quality breakfast and last they charged for breakfast which is included in booking
October 13, 2024
A wonderful comfortable hotel. I stayed here when I was in Almaty for work. The room is clean, bright, with a comfortable bed and everything necessary for living. The staff welcomes the guests and helps with the check-in. I liked everything.
See original · Русский
August 31, 2024
Very nice hotel! Cozy rooms. Nice, very friendly, helpful staff. Very tasty breakfasts. You feel at home here. I've been staying at the hotel for quite a long time. I am very pleased. thank you very much!
See original · Русский
September 22, 2024
A small and cozy hotel. Standard rooms, friendly and courteous staff. On the ground floor there is a cafe open until late, where you can have breakfast, lunch and dinner. One thing is not convenient, breakfast starts at 9 a.m. and then you have to wait 20-30 minutes for it to be cooked.
See original · Русский
September 14, 2024
A hotel that falls short of 2 stars. Battered interiors that were once decorated "with taste". The electronic key was constantly falling off, once a day for sure, and since the hotel does not have an elevator, I had to drag myself up and down the stairs. The room was smelly due to the toilet, the smell was as if everything was draining into a village ditch (
"Breakfast" consisted of "eggs with dry fried sausages" and "milk rice porridge".
The clicking and rolling of the eyes of the girls from the reception is a separate conversation. The haughty look of the girls immediately said that we were nobody and why did you come)
I also wanted to mention the toilet paper that was in the room from previous guests, and which we waited 2 days to update)
See original · Русский
September 29, 2024
We learned about overbooking already at the reception desk on the day of arrival, September 6. We made a reservation two weeks before arrival, we even had an early check-in confirmed, as we arrived at 10 a.m.
But upon arrival at the hotel, we could not be settled due to overbooking. the receptionist said that we should have been notified in advance, and that they were checking in guests who had already made an advance payment. but there were no messages from the hotel, as well as any information about prepayment on booking.com
in any case, thanks to the administrator girl for helping with finding another available option, because there was no connection or mobile Internet at that time.
and a message from the hotel asking me to personally cancel the reservation, due to an accident on the sewer, came in the evening of the day when we had already checked into another hotel. untimely and untrue information, since in the morning, 6 hours earlier, they did not tell us a word about the accident.
Not far from the airport, about 25 minutes. But there are few places to walk or eat in the area.
See original · Русский
1
August 1, 2024
The room is renovated, the bed is clean. But the fact that they don't vacuum there could be seen from the bottle under the bed. There are two prices. 26 for 24 hours . And for 12 hours , 19 thousand . The Anar administrator said that there is no breakfast for 12 thousand. We thought having breakfast elsewhere would be about the same for 7 thousand for two. In the morning for breakfast at the second door of the cafe. A terrible smell, the floor is not washed, the waiter is already tired in the morning, semolina porridge as if with tap water was just disturbed, the same tea and sausage and the egg itself. Complete unsanitary conditions. On the table is a co-student with mold fu. There is a table in the room, but there is no chair clamped. I do not recommend this hotel.
See original · Русский
September 29, 2024
I liked the hotel, we stayed here in the summer. Wonderful living conditions, reasonable prices. It is convenient that there is a restaurant, you do not need to think about where to have a snack.
See original · Русский
October 25, 2024
A pleasant hotel. The room is clean, new furniture, bathrobes, slippers, hair dryer. Nearby cafe: delicious breakfasts and kebabs)👍
See original · Русский
April 20, 2024
Friendly staff, excellent hotel and clean comfortable rooms. I would especially like to mention the employees Karina and Aslan. The hotel has an excellent cafe with very tasty dishes.
See original · Русский
October 9, 2024
A beautiful modern hotel near the airport, got there without any problems, quickly checked in. The room was cleanly cleaned and further cleaning was carried out on time. The price includes breakfast, which is quite hearty and delicious, which was important for me. In the morning, I'm usually not in a position to look for a cafe for breakfast.
See original · Русский
April 16, 2024
Everything is on 5. The restaurant is open around the clock, you can have room service at any time. It's all clear. Heated shower, very pleasant in cold weather. The staff is also at 5.
See original · Русский
January 2
The kebabs are super! Camila, the receptionist, is really smart! He does his job perfectly! Thank you all!
See original · Русский
June 6, 2024
We stayed at this hotel several times, everything was fine, but the last time was on May 29-30, 2024. We immediately felt the changes not for the better. Breakfasts were waited for 30-40 minutes, there is no chair and armchair in the rooms, although there used to be. The room has just a bed and a table. The attitude of the staff towards the guests has become worse.
See original · Русский
January 6
It's quite a nice hotel. I was looking to wait out the flight. I liked everything! The rooms are clean and cozy.
See original · Русский
1
September 30, 2024
For the first time we decided to go to friends in Almaty, so as not to crowd them, we decided to stay at your hotel. The rooms are clean and cozy, which is very important to me! The staff is friendly, breakfast is included and it was very pleasant, I didn't have to think about where to start my day! I recommend this hotel to everyone!
See original · Русский
September 9, 2024
I stayed at this hotel when I was on a business trip to Almaty. The room is clean and comfortable, everything that was indicated in the description of the room was present. Attentive rumservice. Breakfast is included in the room rate, I liked it. All the documents for the business trip were issued without any problems
See original · Русский
July 11, 2024
Very friendly staff!
Everything is clean and comfortable!
And it also turns out that you can rent a room for 12 hours, which is also convenient!
See original · Русский
1
August 21, 2024
I really liked the hotel! we needed to take a break on the road and soon move on, we rented a room for 12 hours, an excellent service! We slept well, had a delicious meal in the cafe at the hotel, the room was clean, a great shower, a friendly receptionist
See original · Русский
August 27, 2024
The hotel is new, with a fresh renovation. a polite receptionist at the reception, they settled in without any delay. The room is clean, the plumbing is in order, we don't have pretensions
See original · Русский
June 21, 2024
Nice hotel near the airport. The rooms are clean and spacious.
See original · Русский
June 12, 2024
A very cozy and not expensive hotel. There is a nice kitchen on the ground floor.
See original · Русский
October 27, 2024
Clean, cozy. There is a good cafe nearby.
See original · Русский
September 15, 2024
The rooms are new, clean, close to the airport.
See original · Русский
October 16, 2024
The hotel is nice, clean, and has all the amenities. It is possible to rent a room for half a day, not for whole days.
See original · Русский
1
July 3, 2024
A clean new hotel, a new room stock, not a prosecutor's office. I recommend.
See original · Русский
1
January 14, 2024
The hotel is new, cozy and most importantly clean rooms. I recommend it!
See original · Русский
October 25, 2024
Some advantages, I'm happy with everything
See original · Русский
March 3, 2024
Great place and everything is delicious, I recommend beshbarmak
See original · Русский
September 18, 2024
A cool hotel, only with some of the staff to work on the behavior
See original · Русский
May 21, 2024
Clean rooms. I liked everything!
See original · Русский
January 9, 2024
the rooms are cold and the admin did not introduce the price list, although we asked
See original · Русский
1
January 24, 2024
It's not tasty to eat and it's expensive
See original · Русский
December 8, 2024
Normally
See original · Русский
January 19, 2024
Great hotel, new
See original · Русский
April 9, 2024
A good place
See original · Русский