Aurum
50 reviews
October 1, 2024
A wonderful restaurant for a family outing and/or a business meeting and/or a romantic date. The cuisine is exquisite, the dishes are cooked with a bang. The prices are above average, of course, but it's worth it
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April 15, 2024
A cool, beautiful place, tables on two floors. On the second floor there is a small game room, for a fee of 800 tenge per child. The food is delicious, varied and inexpensive. 5 adults had a hearty and delicious meal for 20 thousand tenge. The call button does not seem to work, it is difficult to catch the waiters, but in general the service is not bad, everything was brought quickly.
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January 5
Cozy, beautiful place, delicious food, pleasant atmosphere. Polite staff. Special thanks to the waiter named Vitaly. Polite, attentive.
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September 9, 2024
On September 07, the anniversary of the child was celebrated. The food is very tasty and the atmosphere is cozy, but the sofas were inconveniently located. Access for waiters was limited.
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1
October 22, 2024
A nice restaurant with a playground! Polite staff and the manager! Repair, dishes on the level! They work 24 hours. There is an electric car charger in the parking lot
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September 19, 2024
This restaurant loved to celebrate birthdays and important events, but lately the service has been terrible. Yesterday, my daughter went in for a snack, waited 10 minutes for someone to come up, finally the waitress brought her the menu and disappeared. My daughter sat for another 20 minutes, there was no one else, no other waiters or the administrator, in general, she left. What happened to your waiters? How do you train them? It's your face, they'll ruin your business in the bud.
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December 8, 2024
The kitchen is halal
I've been to breakfast, very tasty and fast.
Dinner is also great!!!
There are no drunken faces rumbling around the pub.
All family. Generally cool and safe
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April 16, 2024
I am a guest in Shymkent, not knowing the city, I decided to find the nearest cafe with a game room on the map. The waiters swear so that the whole room hears, the girl who served me walked with the most dissatisfied face. I understand that it may not be a good day, but damn, this is work and you need to at least be polite and friendly. I ordered seafood soup, it tastes like fresh water, but for some reason I still had to pay for it. The children's room is large and nice, but we were not warned in advance that it was paid. 🤦🏻♀️
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March 27, 2024
We were here on March 23rd. There were 7 adults and two children. The bill came out 55 thousand. We were waiting for important guests, and we booked a table for 7 people here for the duration of the event. We were given a table that is designed for 4 people. We were very cramped. The table next to us was empty for 8 people, they said that this table had already been booked. Our requests to transfer us were ignored, although the bill was not small. As a result, the table next to us was disconnected, and a family consisting of two adults and children was put there. That is, they didn't want to put us there, thinking that even more people would come and they wouldn't find them a table. Although in fact no one has booked this table. As a result, no one came. The second table was empty. You can look at the cameras, we were sitting on the ground floor, ordering a dish for the meat company. It was a shame to be cramped in front of the guests we were waiting for. After that, we won't come to you anymore. We were served by a guy named Ruslan.
And he didn't want to move us.
A good game room, the kitchen is also good, but your greed has ruined the whole impression of your establishment. It's very noisy. We came out unhappy because we were cramped.
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1
October 24, 2024
I came from Almaty to my friends, I was invited here for 2 ku service, we waited for our orders for more than an hour, served dishes for a long time, the administrator did not even change for spoiled, so the service is on a solid 2
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November 2, 2024
Everything is very high-level, the staff is very polite, the food is very tasty, the rooms are simply gorgeous!
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May 22, 2024
We ordered a banquet in advance, discussed everything 2 times. The table was poorly set upon arrival, some guests lacked spoons and forks. Nothing was delivered on time. We waited for the soup for half an hour, while the salads were all weathered and they were put in advance before our arrival, we waited another half hour for the fish, after another 20 minutes they brought an ice shish kebab, although everything was agreed to bring the soup and the second at once. On my birthday, I ran after the waiter to bring us tea, clean up the dirty dishes, cut the cake, brought the bill. It felt like I was serving a waiter. It did not work out to sit and enjoy the holiday, and the prices are not cheap at this institution and the service is 13%
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March 14, 2024
Relatives celebrated a children's birthday here. I liked the service and the cuisine is delicious. There is also a large and interesting playground. The children were satisfied
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March 28, 2024
Good cuisine, pleasant atmosphere, and super that they work around the clock, because we were off the train in the morning and this restaurant turned out to be the nearest where you can have breakfast. In general, the guests from Almaty are satisfied 😂
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1
July 1, 2024
I really liked this place, very polite staff and delicious and delicious dishes. We always sit in the Aurum with our friends and remain satisfied
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June 3, 2024
A very cozy and pleasant family cafe, without alcohol, with a very good children's room, the staff is kind and friendly, the kitchen is also good
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1
November 18, 2024
The staff is friendly, very clean, freshly renovated, delicious breakfast.
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May 13, 2024
I like the kitchen, the food is very tasty, and neither expensive, it is very convenient that there is a playground , and it is good for parents and children.
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January 31, 2024
The atmosphere of the best places where I have been is not forgotten the food is juicy the meat is juicy and the salads are fresh, but I just need to eat what I liked is the playground in general everything is at the highest level
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September 17, 2024
Delicious cuisine..it is cozy and very convenient to come with children
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July 29, 2024
The service is simply disgusting! We ordered a dish for 20:00, it was brought in half an hour. The chicken wings have not been tested!
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March 12, 2024
The administrator did not like it , they came without an appointment, she was outraged. The hall was empty . She made us count how many children and how many adults. She doesn't respect her clients. We sat for 2 hours , and no one came anymore . The service is excellent , the cuisine is delicious. But this woman ruined the first impression!
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August 18, 2024
Cozy! They called and returned the deposit when they forgot to exclude the prepayment from the account. I wouldn't have remembered myself))
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February 21, 2024
Everything is just super, super service, super atmosphere, the waiters are all great, thank you😘He will come again with pleasure
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November 10, 2024
I was there only once, so in short: the kitchen is delicious, the service is excellent.
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May 26, 2024
Great restaurant. The interior is top and the cuisine is delicious. There is a playground for children, there is a person to watch.
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March 11, 2024
Delicious food, courteous staff, reasonable prices. I advise everyone to visit this place
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December 22, 2024
A warm, clean and comfortable hotel
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January 30, 2024
The atmosphere is very cool, we had a good time with our friends. Let's come back again.
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December 4, 2024
Everything is just Great!!!
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November 18, 2024
The kitchen is not important, the kebabs are raw and cold.
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August 25, 2024
Everything is fine. Delicious.
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September 24, 2024
Delicious and cozy!
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December 29, 2024
Not bad, but a three.
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July 18, 2024
Delicious food, best service👍🏻
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July 31, 2024
It's all good. Clean, neat, beautiful.
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October 28, 2024
A super place
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February 13, 2024
Great family restaurant
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November 13, 2024
Cool
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May 10, 2024
The kitchen and service are weak
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November 27, 2024
Cozy 😍
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October 19, 2024
Super!
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April 25, 2024
I really liked it
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1
February 29, 2024
Pleasant atmosphere
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1
February 13, 2024
Cool place
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January 11
Great place
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March 2, 2024
It's simple😍🔥
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April 23, 2024
Great
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February 23, 2024
Great
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April 15, 2024
Price 👍🏻
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