Hello. The network is not bad, but the alerts are just infuriating- one order contains 3-4 parts, each part is delivered separately by suppliers, one today, the second tomorrow, and so on, but the notification system sends notifications that your order is ready for delivery when 1 part arrives, you come to pick up the order and there is only 1 part,you somehow filter it, we collected the entire order - we sent an SMS, the person came and took the entire order, and not to ride for every piece. And calling to ask you what came there is also not in the interests of the buyer.
Deception. More details below.
I ordered a Meyle bearing and paid in advance. They brought it and printed out one side in front of me, with a bearing inside in a bag. It was hard to see, they helped to look from their phone, they said Meyle should not be written on the insert between the rings. I reached the car and looked at it more closely. The box is opened on both sides. The detail is poorly visible, he opened the package, brought it closer with his phone. The outer ring says SNR 0660EE. I'm not going to demand a refund, I don't want to be nervous, the review is more useful.
Draw your own conclusions.
There was a warranty case for the battery. The problem was solved quickly, and all the necessary assistance was provided. Special thanks to the warranty service specialist.
I ordered a brook belt on the weekend, everything was very good until a certain point, until I picked up the belt and asked me to consult about the product that I was picking up (brook belt)
To which I received an answer, apparently from the richest business manager in this building, "I DON'T WANT TO CHECK"
Alexander PUKOVSKY, THANK YOU FOR THE INFORMATION)
I have been ordering spare parts, auto chemicals and cosmetics for Toyota and Volkswagen for a long time. Overall, the service is good. They always provide competent advice on the phone.
A comfortable, cozy space, responsive and decent customer service staff. I enjoyed interacting with them. I bought what was necessary immediately without delay, I am happy with the purchase. Thank you.
The prices are high. But a lot of things are available (today and now). If there are no competitors or the delivery time is tomorrow, you can buy here today and now.
The staff is polite and friendly. Qualified staff will help you find and select the necessary replacement parts. Fast delivery with a good probability of delivery.
An excellent store with a large assortment of goods in stock, there are many analogs of duplicates and the original at affordable prices, the guys will always help with the choice, I recommend
An excellent seller of spare parts, smart consultants, take the spare part back without any problems if something is wrong. Prices are slightly above average, but there is less chance of running into a fake
Coming here, you need to study the whole "mat.part of the "question", otherwise you run the risk of encountering the "professionalism" of managers, who are very amused by your question and do not know any nuances; it is assumed that the manager can help me develop what I need to buy and pick up. Not in this case
I made an order. I received a message that the product will be ready for delivery on August 24. What the message will be about. After a day, no information about the order has been received. On August 25, he began to take an interest in the order, which was urgently needed for work. I ordered the product again. Then it turned out that the first order was canceled. The second order arrived on time. There was no apology at the delivery point about the overdue order, it even turned out that I was to blame. I will not apply anymore.
Excellent auto spare parts branch 1. Responsive and understanding managers. Special thanks to the girl, I don't remember her name.. Persistently and diligently helps me to find something for my rarity. And 30sec from home, neighbors)
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Алексей Иванчук
Level 11 Local Expert
April 22, 2024
An excellent store, always on time and there is no doubt about the originality of spare parts.
I would like to express my great human gratitude to the specialist Evgeny Molodozhavy for helping to solve the problem with the battery - I picked up a replacement and a tool for self-replacement!
I applied for suspension diagnostics. We checked, we didn't find anything, but as there was a knock, it remained. On the other side, they found a joint right away.
The store is located in the same building as the service station, convenient. Competent managers, pleasant in communication, will advise and select the right one. A spacious room with sofas, a TV, a coffee machine, and a toilet. The prices are reasonable, there are discount savings cards. But be careful on the driveway -- there are several speed bumps without markings and signs.
According to the signs, there are doubts where I am going to avto1, bosch service, BMW service, where am I, who will I contact? They stand talking to colleagues while their clients are waiting, then they send them to the sofa, accept the next client, pay off with him while the 1st client has not yet received his order, walk like in a dream. horror. Communication is not a Client - Performer, but you and I are sitting in the kitchen breaking bread.
Great store! A wide range, reasonable prices, competent and courteous staff - they will consult and accept the application. In addition to home delivery, there is a clear organization of pickup. For all the times of treatment, only positive impressions. By the way, there is a service station in the same building, it is very convenient.
A wide selection of high-quality spare parts at reasonable prices. A large spare parts warehouse in the store building, convenient location in the city center, Parking. The service station and the sink are here.
They have many spare parts when other online stores don't have them, BUT! At any PVZ, it takes from 2 to 3 minutes to pick up spare parts, in this PVZ, you can wait 30 minutes or even 60 minutes! It's pretty unorganized
I am satisfied with the order itself, the quality and price are satisfied, delivery to the PVZ on time. But at the very point, the order was issued VERY slowly. Both of the two operators first hung on the phone for five minutes, not paying attention to the customer, then they also carried the order itself, a small box, for ten minutes from the warehouse.
Previously, there was some customer orientation and a more or less sane quality of services. Recently, the quality of services and the attitude are below the baseboard.