I want to leave a negative experience about renting a car in Auto Sale! When there was a problem in the car, the head did not try to solve the problem, but tried to find the culprits! Despite the fact that the company's contract stipulates if there are problems with the car, then we will immediately replace this car with another car! I highly do not recommend this company because if you are not a citizen of Belarus and something happens to your rented car, then your arrival in this country will be extremely overshadowed because you counted on a decent company and decent management, but in the end you had to take a taxi at your own expense and not even hear the words of apology!
I contacted the company in advance to book a car for the dates I need.The manager requested the documents for drawing up the contract.
I arrived at the appointed time, the contract was immediately prepared.The manager escorted me to the car.We conducted an inspection together.
The machine is in excellent condition. There were no nuances.
On the day of the return, I drove up to the office and handed over the documents.An inspection was carried out with the manager, which took 3 minutes.No one was looking for fake scratches, no one was picking on me.We returned the entire deposit without any problems. The delivery of the car lasted no more than 5 minutes.
Bottom line: Everything is fast and clear, the company has a high workload, a large fleet and a large number of customers.
I am happy with the service, success and prosperity to the guys!
My recommendations. I made the order in advance, paid on the spot, the amount did not change, I did not find any pitfalls in the contract. There was no ordered model, they gave another one - completely similar.
Pavel, the manager, worked with me - he showed me everything, explained, and gave me some advice. I really liked his attitude towards the client.
The car did not disappoint - we enjoyed a trip around the cities.
I needed a car for two days (I was on vacation with my family, went to Brest). Special thanks to the manager Pavel. Promptly solved all issues. There was a breakdown with the first car - the money was returned without any questions, they apologized and provided another car at a convenient time for us. There were no problems with the issuance and acceptance of cars. It is convenient that there is a car pick-up point at the airport. I didn't know about it, but this way it would be possible to plan getting (or handing over the car) there. The cars are clean, well-groomed, the car wash is its own at the pick-up point.
We took a car for a business trip. We sent the documents for registration in advance. The staff is pleasant and polite, the car was given out quickly. It took no more than 10 minutes to return the car, the manager got us up. The deposit was returned in full. We will contact you again!