Overall, the store is good. The prices are affordable, the service is great, but sometimes you have to wait a long time for a sale to be made, or when you need something to find on the site, they often have something that doesn't load there)))
Friendly staff, special thanks to Vytautas for the attitude!! I constantly buy spare parts there, I like everything, everything suits me)
Of course, I would like not to be a regular customer, but what can you do if the ska car constantly breaks down)
The store is so-so. I try to come to only one seller with whom I can communicate. And in fact, there is no one else to come to. The girl knows absolutely nothing, a complete zero, both in terms of knowledge and in relation to potential buyers. She never has anything, even if it's in the window, and she doesn't know). And the manager, in turn, thinks that he is smarter than everyone else and constantly tries to demonstrate this. He probably has no equal in eloquence)))), that's why he's sitting there...., but this is his maximum. And going to people who think you're a fool doesn't pull at all. When I throw my chosen product into the cart on the website, he often calls back and tries to sell something different for almost every position. And vtyukhivanie is due to his personal interests. I'm also a little familiar with trading and I know what I'm talking about.
The cheapest spare parts in the city. You order today, the next day before 11.00 they are already in the store. The staff is polite and attentive. I advise everyone
Several times it was necessary to return the goods, but this could not be done. I was constantly told that they say there is no money in the cash register. Ie, in a store where there is still movement and some sales are going on by the second half of the day, can't even collect 100p? This is ridiculous!!!! Moreover, the girl absolutely calmly declares this, without even being embarrassed by the situation. With this attitude, they will not go far. Sooner or later, people will start complaining to their superiors, because this is a violation of consumer rights. If the product is in marketable form, with a receipt and is returned within the specified time, it should be picked up, and not constantly invent stories about the fact that there is no money.
Basically I didn't go for a while because of the poor service. I found out a week ago that the staff had been changed. I'm back) and I'm very glad! The attitude and individual approach to clients are worthy of respect. Sellers do a good job with the selection and the prices are quite reasonable.
I came to get the goods, a girl was working on the shift. As it turned out, the product is not so easy to pick up. They categorically and rudely refused to sell it to me, although it is available, but she could not find it in the program. As a client, these are all her internal problems @@@@@ shouldn't! I ordered the product, and I came to pay for it and pick it up! But due to the lack of proper intelligence and qualifications of the store employee, I could not do this – I spent a lot of time and nerves. I bought it in another store! It seems that the administration here does not monitor the work of such personnel at all, they hire just to take it.
In general, the store is normal, but the store's service does not always meet the desired requirements. I picked up a spare part once, a girl was working. Then, in the evening from 6 to 8, I called for another question (I called many times), it was no longer possible to personally drive up. But the calls were not answered, the next day I also called and there was silence in response. I had to go to another store.. It was in June
I can't say much about the store. Qualified staff, but the prices are a little too high.... Although they can get a lot of things. Plus, they can order and pay on the website, and then pick up the goods when they arrive.
But again, candle prices are 4p more expensive than in a regular store. This was an example if anything (faced with this)
I called this morning to order a spare part, I called, they said they would call back for spare parts until now, waiting for a miracle that they would call not seriously.