I would like to express my sincere gratitude to Avalon Auto dealership for my new car! I am more than satisfied with the purchase, but I was particularly pleasantly surprised by the level of service after the transaction.
What you liked:
Individual approach– the managers didn't just sell me a car, but still help me with maintenance issues. If they can't answer the call right away, then they definitely call back or write to WhatsApp – it's worth a lot!
Honesty and transparency – the car was checked with me, all the nuances were shown, no hidden surprises.
✅ Fast registration – no bureaucratic red tape, everything is clear and to the point.
Result:
If you are looking for not just a car, but a full escort, they will help you here.
I sold a car thanks to this company quite quickly and at a good price. The staff is on top - tactful, competent, and most importantly not pompous, but having a pleasant and understandable dialogue for the client. I was very pleased with the preparation of the car and the submission of the announcement. The guys always kept up to date, gave the right advice, and clarified all the nuances. The calculation was very pleasantly surprised by its simplicity and speed. super! And before that, there was a sad experience of applying to other sites....it's just dark there (although I'm not ashamed of my car at all). Big greetings to Dmitry! I already recommend the site to my friends and who is going to sell and who wants to buy.
I gave the car away for commission sale.I stood there for a month, to no avail.The managers persistently called and invited us to the salon, convincing us that this was the best playground in Minsk, an indoor heated parking lot and cars in the warmth and under the roof.
As a result, I got the car back - all snow-covered and covered with a crust of ice!!!
What kind of sale could we be talking about?
The car was moderately not returned for 30 minutes, as the windshield was completely frozen and snow-covered, they simply could not warm it up and clean it.
A very impudent lady is sitting in the "sales office" - she is impudent, rude and shouting.
Avoid this salon!!! And what they promise is that the car will be on an indoor playground - don't believe it !!!
The result is wasted time and nerves!!!
I would like to express my gratitude to the car dealership staff for the quick sale of the car. Also, special thanks to Dmitry for his individual approach to each client. The company is reliable and decent. You can safely apply there.
I parked my car on July 03, 2024, it was there for half a year, I called and asked how and what, they always told me, everything is fixed, don't worry, they're watching the car. Bottom line: I arrived, and the car with the wheels flat, started up the third time (I assume that this is because I was repairing the generator shortly before I put it there) under a thick layer of dust, one wheel was so flat that the rubber deformed, had to be lifted on a jack, and then pumped, then they tried to convince me that it's kind of normal!!
Conclusion: no one cares about your cars there!!!
I applied to this company to sell my car, before that the car was on sale in two other Minsk salons and even in a month my car was not sold. Avalon Auto Salon sold cars in 15 days!!! The attitude towards the client is very attentive and considerate. The car was inspected, the contract was drawn up, and all my ordeal was over. Thank you for your prompt services in selling my beloved Mercedes!!!
Alexey, Vova, thank you so much for the car, responsible guys, professionals in their field, I express my great gratitude to the whole car dealership in solving my car question, I wish you success and prosperity. I especially remember that some salons are too lazy to go for the keys and show the car, they say, go and look there, and then they will consider any issue and give you tea and candy. Buying a car turned into a holiday, I drank a glass of whiskey in one gulp!))
See original · Русский
3
Show business's response
Витя Пыреев
Level 3 Local Expert
December 11, 2024
Excellent attitude to each client! I sincerely recommend it - 10 out of 10!
I bought a BMW X7 in 2021, I was attracted by the good price and the choice of body color / interior color. From the first visit
, I really liked the sensitive attitude, showed all the cars, answered all the questions, did not impose anything without haste. I handed over my car to Trade In, they quickly and fairly evaluated it and later did not try to reduce the price. We helped with the loan, which was issued on good terms without additional services. All the staff are very friendly but without imposition, hospitable (tea/coffee is always offered), competent. The guys helped throughout the deal, there was a sincere desire to help where possible! We commented on all the stages, oriented them by time, offered to change the tires (I came with my own) while we were making out the car, by the way, there is a good tire service nearby with normal average Minsk prices. After the purchase, there were a number of questions about registration, the guys helped with this! I'll look for a car next time - I'll look in on you)
Good company. It took 17 days from the call to the sale of my boomer. Special thanks to Natalia, the company's manager, who is an educated and responsible employee. Full support-from the call to the sale. I will contact you and recommend Avalon Auto. Thanks .
I contacted this organization to sell a car, the car was sold in two weeks and at a very good price. A very competent approach to the sale, I advise everyone. Special thanks to manager Nadezhda!!!!
Competent guys. They came to see one car, told us everything as it is, asked us to think about it and offered several similar options. We went to the service station and decided on the best option, besides we managed to save money!!!! I recommend it!!!!
I read the reviews before putting the car up for sale , but decided to take a chance and not trust the words. THANK YOU GUYS SO MUCH for selling my car at my price. I couldn't sell it myself for half a year.... I definitely recommend it! Negative reviews are not always true)))
Disrespectful attitude towards customers and deception. I was interested in the car, I called to see it - they said call me next week, it's currently being polished, they promised to call me back when it appears in their parking lot. Not waiting for the call, I dial myself in 4-5 days - again the answer is that it is being polished. Please let me see, I'll drive up where you say, they say I'll look at it on polishing, the manager replied that he would clarify something now and call me back. I did not wait for the call, I dial in two hours, the manager replied that he had not specified yet, but assured me that he would definitely dial me. As a result, I call myself again in the evening, and ask again - the answer angered me - a deposit has already been made on the car, it has been sold.
I do not recommend this organization because of disrespect for customers and deception.
We sold my husband's car in this car dealership, we were very satisfied, sold it quickly (less than two weeks), very pleasant managers, constantly recruited, kept up to date. The parking itself is very beautiful, it can be seen that after repair, all cars are perfectly clean, both expensive and cheaper. The car itself was issued in 15 minutes, without any bidding. Deserved 5 stars, I will definitely cooperate in the future.
I want to thank the Avalon Auto team, especially the manager Alexey, for their high-quality work and pleasant attitude.I bought a car here and was very satisfied with the service.Everything was fast, clear and understandable.I wish you further success.
I recommend ✅
Managers Dmitry and Alexey made a super professional impression! They told me everything, showed me, took a ride! Everything is great! Very polite and considerate! Most of all, I liked it so that nothing was "sold", but told about the case and in an accessible language.
Many thanks to the manager who worked on 03/28/24. For all the cars that were interested, I told, showed) and what was very unusual was that any checks can be done on a car, not many salons do it!
I'll write it short and clear. This is the best car dealership without exaggeration. they sold my car within a week, when other salons (I won't name them, but they are well known to everyone) could not cope with this for 3-4 months.
Special thanks to Dmitry and Alexey, who made the best and most professional impression from the very beginning.
I wish you success and development.
Great guys. Great atmosphere!
I will contact you first.
Special respect to Alexey, a man of his word.
Also, greetings to Roman and Nadezhda, thank you for the warm welcome.
I did not notice the advantages and did not find them. By selling a car through AV.BY, this office called 5 times new, the 5th time they said on the phone that there is a suitable buyer for my car. "bring it, you will not regret it, we will sell it in 2-3 days." As a result, the car stood for 21 days, the battery was put to ZERO, started with a booster. Initially I doubted the work of such organizations, but I was convinced by those who connected with this one. Maybe there are normal auto houses, but I don't recommend this one to anyone. Do not see each other on the phrases "We have a buyer for your car, etc., etc. "
You should not give your car to them for sale, if the car is not sold, there will be damage to the car. At first, everything was fine, but when the car was in their possession, there was no interest in selling it until you called, nothing was done
See original · Русский
2
1
Show business's response
A
Andrew 8888
Level 19 Local Expert
May 1
Great car dealership.Everything is clear, fast and to the point. Always within the framework of agreements. Special respect to Dmitry.
I really liked the manager, he immediately came up and asked what he was interested in, replied that while I wanted to see for myself, there were questions during the inspection, asked him to come up and answer the questions, answered very simply and humanly!!)) Thanks
Unobtrusively, diplomatically, with great patience and attention - I still bought a car in your salon. And this is the merit of Dmitry's manager.
Guide, appreciate and encourage such employees. The profile of your business is based on such people. Once again, many thanks from the Mikhailyuk family.
I decided to leave a review about this salon. I sold my Mercedes for about 2 months, people came, and everything did not suit me, then the varnish faded, then chipped, then someone's interior was dirty. I realized that people want to buy a new one for the price of a 10-year-old car. But the circumstances were such that it was necessary to leave and leave the car in Minsk. He began to study sites where he could put it on sale, a friend advised him to look at Avalon, since they brought him a car from Europe, and he liked the approach. As a result, I left them the car, and when I saw how they prepared it for sale, I did not believe that such a thing was possible. As a result, a little more than 3 weeks later they sold my merc. With the calculation, everything was the same without problems.
The ad indicates that the car is located in a covered parking lot on the 2nd floor, and that, regardless of the weather, you can comfortably view the car, upon arrival it turned out that the car is on the roof, and in the ad they meant that the office is on the 2nd floor 🤪
They sell the car on av.by, the announcement does not even say that this is a car dealership, it is even more written by a car dealership and do not call resellers. We called to check on the car, said that everything was fine. We came to look, moreover, it turned out that this was a car dealership, so in addition the car is all rotten. Horror, why mislead people and waste time simply?
Good afternoon.
I put my car on the site of this company at their suggestion. While I was in the hospital for 2 months, the car was not something that was not sold, a new akum car was launched from a booter. When starting from the booter, they burned out part of the electronics, burned the clutch, and somehow drove away. When talking to an employee of this company, I realized that they do not even have basic knowledge of cars.
This is very sad, in one word I do not recommend it!!!
A terrible attitude. We agreed on one price, the price was initially indicated and approved by the manager. I arrived 150km away. After that, they say we will not sell your car at that price. Wasted time!
I RECOMMEND IT!!!
The staff is adequate, the guys are experts in
their field.Sold a car Now I'm waiting for help in choosing a new car purchase.
I was satisfied.
They called and said it was interesting for sale and would be sold in a week. I didn't get it in a week, sold it for 2, in principle I am satisfied. When did the buyer show up
They took off $ 200 from the commission and asked me to lower $ 200. I wanted $ 8000 for a car
I put $ 8,500 in the end I got $ 8,300
Even more than planned)
I do not recommend this salon, they brought the car for sale, said they could sell it quickly, that they were doing pre-sale preparation of the car, and the car was dirty, and also the battery was broken, they put it to zero, they told us that it could already be thrown away. In general, we also got money. I do not advise anyone, divorce.
Not a customer-oriented salon!!!
Promised to contact the seller to ask for a discount, and disappeared!
To messages on the av website.they don't answer either!
Running and chasing around the parking lot!!
It's a miserable place, the employees don't know their product, it's just overbought from the market. We could not provide any information about the car of interest.
It's just terrible, it's one thing on the phone, but in fact it's completely different, even the manager didn't come out to talk, they drove from afar and the manager cheated. We drove in vain
It's a miserable place. Managers don't say anything about cars. They write in the ads that everything is on fire, cars are passing, but in fact you come, you waste time, and there the crankcase is punched in the car and the oil almost runs like a stream ... well, maybe it will suit someone, but you could say ... because they knew about it and put your papers under the bottom