It will be fun and interesting for children under 11 years old. There are many different activities and entertainment. A big minus in the restaurant, the waiter was called and she said one minute and did not come, then 2 more waiters were called and they also said one minute and did not come. We ordered three pizzas and waited at least an hour and a half.
I had a great time on my fourteenth birthday! I really liked everything! Waiters, cashiers, operators are very kind, good, responsive, and most importantly talkative! The atmosphere is very inspiring and comfortable! The waiting time for the dishes is very fast, the dishes are brought quickly, you won't even have time to blink! The dishes are very tasty and varied! The interior, the style of the equipment is made very beautifully! The drinks are very tasty, each one is unusual in its own way. The entertainment venues are very cool! Everywhere is very fun in its own way, I didn't even want to leave there! Everything is very cool!
I will leave a review for the Avatar restaurant, which is located on the second floor of the game center. The service is the most terrible 0, we ran after them all the time, ran after the waiters several times to take the order, then waited until they brought it, as a result, the order was accepted after 30 minutes, the food was brought and forgot to bring drinks. They ate dry, then again they ran for a drink themselves and brought it the third time. The prices are highly inflated , and the food is not the most delicious . The pizza is unrealistically greasy, the fat just flows down, I had to clean it with a napkin.
We celebrated the birthday of our daughter -11 years old.
I liked everything: the kitchen, the game room, the waiters.
I would like to highlight the animator Alina (she was in the role of Jessica).Thanks to her, they didn't even notice how quickly time flew by : I spent all the entertainment fun and exciting! Well done!Moreover, there were quite a few children - 14 people
I take off one star for the online operator Ualikhan, Because I booked a room for us through him, but for some reason he did not make a reservation, Although he assured me that everything was in order..As a result, I had to sit in the common room.
In general, I liked everything.Thanks!
We were celebrating our daughter's birthday. We booked a booth, bought a package for the celebration, etc. Given such a large flow of children and adults and the considerable cost of packages for others, it was possible to establish some kind of order. It's a complete mess!
Once again, disappointment in the Avatar, take a look at the receipt, the percentage for the service is 20%, I'm not sorry, we just made a refund, we made a mistake. Dear owners, founders, directors, finally make a service, train your staff!!!
We sat in a cafe for an hour, waiting for pizza. At the next table, the customers waited for an hour for fries. Dozens of pizzas and fries were being carried past us to the banquet. I'm sorry, but this is a nightmare. The park itself is good, but something needs to be done about the restaurant. All the impressions are ruined and of course we won't come again.
In general, a very good center, BUT very dirty, the kitchen is not tasty, the portions are small, the prices are unreasonably inflated, the service is very slow, the order was accepted only after 20 minutes, the food was brought in 40, almost everything was cold. When we first arrived, we sat down at the table, it was cleaned and served, but the tabletop was all sticky, at our request, the table was wiped, but it still remained sticky, the chair in crumbs remained, it was not replaced or cleaned, no matter how much they asked. This year we visited the center 4 times, in June, in July, in August, and in November, in June it was the best, but every time it gets worse and worse, it's a pity, the idea is good, 2 stars left for the entertainment complex itself, everything is cool, giant slide, steep bungee, immense size a maze, and even the simplest pool with balls, with so many balls, children just dive into them. There is a trampoline on which children jump from a height, the staff is watching the order, but periodically none of the employees are there and the children jump on each other's heads.
We were on January 1st, the children liked it. It should be taken into account that children from 7 to 10 years old will be more interested in the company than one child. I especially liked shooting games, families competed, parents collected bullet balls, and children shot.
One of the disadvantages is the cleanliness in the game room. Socks and slippers are given out, but they do not keep track of what they are wearing. Otherwise, it's fine, the child liked it.
The game is cool, the child likes it.
But the cafe works disgusting! The third time we arrive, the third time we sit hungry for an hour, there are not enough waiters, the fuss is empty, the work of the staff is disorganized, someone is standing and waiting for something, someone is running with trays. Today they said that in order for us to accept the order, you need to wait 20 minutes. It is high time for the management to correct the situation.
A very cool center for children! Cleanliness, convenience for parents. Good air conditioning! Very tasty food and reasonable prices!!! We will come more than once. The only disadvantage is the parking lot for cars. There are simply no places!!!
Organization
We decided to celebrate our daughter's birthday. I was disappointed that the hot dishes were brought before we arrived. The dishes were waiting for us on the table already cold😅And they couldn't even warm up the food well (of course, after the scandal) The guests are disappointed, hungry and of course the mood is spoiled. Then they didn't want to remove from the bill the food that we returned because we couldn't just eat (they dragged it back and forth to warm it up, but it didn't work out)!!! In the bill, water and pepsi were not correctly entered, which did not correspond to the number. In general, the organization of banquets is terrible. Everything from administrators, cooks and waiters is lame.
Special thanks to the animator girls. Somehow they saved the situation and distracted the children. The children's zone itself is not bad.
A good place for children to run and play. There is a cafe. If the birthday is free, admission is free. In general, the place is gorgeous. I advise everyone.
We go to the big game room for her, there are a lot of people on weekends, black tea in the children's cafe did not like the water as if unfiltered, the kitchen is average, the waiters wait a long time
A very large room for playing for both small and large children: there are slides, trampolines and other entertainment. The only drawback is a lot of people, and the waiters did not come to the cafe for a long time, but the order was brought quickly. I think 2 more such gaming centers are needed for our capital.
The child likes it. I don't really like it, because there are always a lot of people. Pandemonium. The kitchen is normal. Play areas are interesting for children. But when someone's birthday is being held, but there are a lot of other people's children in the hall, for example, I don't really like this. But, as they say, the focus and color ...
A new amusement park for children. It was interesting for a 3-year-old child, but there are several dangers for children - an unsafe trampoline, on which children jump from a height of about 2-2.5 m. The trampoline itself is pumped with air, the height is 1m. So, from this trampoline, a child can fall if he jumps out of the center.
We celebrated our son's birthday, took the Mega Star package, I was very disappointed in the animation program. Initially, the manager told us on the phone that the program for our package lasts about 2 hours, but the program was 1 hour maximum. There is no sequence, the whole program was conducted chaotically.
There are no strong complaints about the kitchen, but the service is at zero, the waiter came to us 2-3 times in 4 hours, I had to go to the bar myself for drinks, although there was no full landing in the restaurant.
The result: they gave more than 100K for 6 children, no program, poor service. We will not celebrate a birthday in this institution anymore.
I brought my daughter to a classmate's birthday. There is plenty of play for children, the food is good. The atmosphere of comfort. It's good to relax with your family on the weekend.
A great place to relax with children. Good slides. Very spacious room. There is a place to run. There are a lot of trampolines. I liked everything very much
You can't take anything with you! The entrance fee per child is 5800 tenge.
The food is very poor quality (very cheap semi-finished products and cheese products are used), while the price is not cheap. We bought pizza for the children 4 cheeses (2,990 tenge), pepperoni (2,590 tenge), margarita (1990 tenge), cheeseburgers (1,590 tenge), pepsi and lipton 1l (990 tenge).
But as a game center, everything is fine.
Today we celebrate the birthday of our daughter!
The cafe on the second floor of the game room was called a restaurant and serves raw meat, the service is zero. You wait a long time, in the end it's raw, you go hungry.
No one even apologized or attached importance to the fact that the chicken turned out to be raw, as if it was in the order of things that the customer returns the dish!
There were a lot of people on Sunday, the toilets were dirty, garbage in bins fell out on the floor in all the booths, there was no soap and paper towels in the soap dishes. If the administration launches so many people at the same time (they said at the checkout that they would let up to 600 people in), then organize the work of the staff so that someone watches the toilets. Take extra cleaners for the weekend. You take such money for admission (I think it's expensive 5800 tenge / child from 2 years old), and the attitude to sanitary standards and, accordingly, to your customers is negligent.
It's not a safe high slide, the animators turn on the music very loudly and dump it somewhere. Whether there are animators there or not is not clear, they flashed sometimes. Animators only work if they are paid. There are no slot machines for variety.
One plus is the big maze
It is very good there to relax with the whole family and the children will play enough and the parents will rest, many different labyrinths of slides are a good exercise for a growing body
It is a good place for children, but in my opinion it is necessary to control the number of children, now they are filling with visitors uncontrollably. It would be good to set a schedule for an hour-long visit to the center.
I really liked this center.The child has plenty of space.Please open a couple more of these in the capital), since even on Monday afternoon, there is nowhere to fall.The only remark:in the cafe, half of the menu was not available.