I had experience working with this Avilon service station. I consider it my civic position to warn other people and save their hard-earned money and nerves, as well as their cars. My car is a Nissan Qashqai j11. And I turned to the following: the DRL on the left headlight was not on. The first call was on July 2, on July 8 I was recorded, after the other day they did an inspection, how what is taken is not taken, etc., and on July 15 in the morning the car was handed over to them. Immediately, what surprised me was that the car was not cheap, no one took a picture of its condition, like other services to cut off controversial issues in the future. The car was in a clear condition, clean, everything works except the left DRL. I was also surprised that they did not sign even the slightest piece of paper that I handed over the car to them and in what condition, not to mention the planned work. I'm going to take it off myself. I passed them on, they didn't call, the days go by, they make diagnostics, they didn't give me anything and no verdict on the breakdown of their diagnosis, for which they took 30 rubles at the end. For what it is not clear 30p, the breakdown is obviously visible in the headlight, the DRL does not burn, it is not necessary to look for it, what is wrong, the headlight control unit, its electronics in the headlight, this, in my opinion, was clearly visible and determined by him even during inspection. Well, he says we will disassemble, everything is exactly in the headlight))), everything is inside, etc. and on the 25th he handed it over to dismantle the headlight with a bumper (the rail prevented removing the headlight, it was necessary to remove the bumper) this is evidenced by their red and white badge, where the 25th number stands and what to dismantle, it hangs It's still on the key, I haven't taken it off yet. See 10 days 30p, for what for parking? All the time I was loyal to them, I did not urge them on, I did not swear, I helped as much as I could, I need to look at the result. All this time before the assembly, the car was standing near the fence on the side where there are a lot of all kinds of trees, open in pairs when no one is engaged in it, but I know because I rode there as if to work, and from these trees all sorts of dust falls, branches, leaves, resin from a lime tree or something, some kind green "crap", I also told Yaroslav in the process about how the car can be rearranged, not not everything is fine (we'll come back to this later). Even after a month of torment, everything cannot be conveyed. They collect my name, I come to do an inspection, and I see it is obscene, everything is squelching, they want 110 rubles for the price, I understand everything can be more, but for what? In short, here May's patience broke, after the decree on flaws, the director is only a co-owner and his locksmith, as I understand it, and begins to babble, here we pulled here we did not touch, here we touched. I know how it was, and I see that now, there is a video of the car where it is visible. At that time, there was no way to show him, because I knew what I had deleted (there was not enough space, I had to take it off for work, but I pulled it from the cloud at the moment). Yes, and you are responsible for the car and its safety. In the dispute, the director managed to "shit" the car, it's a Nissan, they say that you want to insult me, you started threatening me, I can get into a pose of litigation "you will pull" on me, expertise, etc.But I think what kind of expertise, you wouldn't even conclude anything with me if I didn't want to pay for it, I'm sitting down and leaving. I'm sure even if you drive up from the tax office, most of the cars are standing, as nothing has been concluded with me, how they work. They decided to do it anyway. In the evening, surprisingly, they did something like the norms. But it didn't end there, I washed the car in the evening, in short, standing for a month under the trees, especially as it all starts to bloom, the green spots don't wash off, they have grown like mold into the painting, now we need to prepare the car for painting and paint. If you want to throw a pile of cars in the trash, contact Avilon! I am tired of this, I will do so, let God decide, I will drive and watch the spots come off or not, and during this time If someone else has suffered from not conscientious or not high-quality Avilon service and there is a desire to apply, please write to me by mail dimrov@ya.ru , or dial +375295870244 if dialed a sufficient number of requests, plus my yes, heaps (video and audio recordings are available), we will compose a collective letter to this service. If they don't get enough, then they're lucky so far. I will apply, I know the little man and on Lida TV, they let me use the running line with this appeal.
I gave the car for repair , they said you need to remove the tank , it will be dirty . They took off the tank, called, we don't know how to clean it , we don't have chemistry (then why take it if we knew they wouldn't finish it). They gave away the tank , look for yourself where you can wash it .it was a blessing that there was a second car and a kercher to pick up and wash the tank . The next day, they took the car on a cable, and I had to finish everything myself.the tank was washed in an hour (how new it became ) . I was very surprised by this attitude, especially from the manager.
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Женя Ж.
Level 4 Local Expert
August 23
Hello everyone, I decided to leave a review about this service station. The first meeting took place when it was necessary to service my father's car after purchase (timing belt replacement, oil, antifreeze, pump and diagnostics in general). Having signed up for a certain time, the car was handed over to the master who carried out repairs. The car was accepted, and literally the next day they called and said that the car was ready and you could go pick it up. I thought that maybe something was not changed or not installed, but no, all the spare parts that were removed and changed were given back.
And just yesterday I gave the car to replace the clutch with the flywheel + oil change (while hanging on the lift) today they called and said come and pick it up. The old clutch kit was put in the trunk + a canister with the rest of the oil that was replaced. For money, both the first and second repairs came out at an adequate cost. So for now, you can and should go here for repairs. In general, it's better not to break down. Well, for myself, I definitely chose a service station for the repair and maintenance of my car. Good luck to everyone and fewer breakdowns))))
And Andrew Z. finally, handsome, he helped me choose spare parts and advised me what is better to put.
Excellent service station. Guys make cars really well, they can do it in one word. A good approach to clients and the quality of work at the level, and most importantly - guarantees. Come there to fix it!
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Anonymous review
February 25, 2023
Wonderful service, affordable price tags, caring staff. A cozy waiting area. I liked everything. The main thing is that there is no feeling that you have arrived at the garage. Clean, neat, all the tools are laid out as expected, everything is in its place, repair and waiting areas are equipped with CCTV cameras, the craftsmen are not drunk or with fumes. I will advise you.
The service is at a high level. The quality of the work is excellent. The staff is friendly, everything is clearly explained and recorded in the act. I was very satisfied with this service.
I contacted AVILON Service for the 2nd time, I am very satisfied.Qualitatively and quickly replaced the related parts at the appointed time for payment is also not expensive.I recommend visiting ONE HUNDRED cool specialists!
A good car service. I applied for an oil change. We ordered everything we needed ourselves. Despite the fact that Saturday is a day off, they agreed, recorded and accepted on Saturday. “thanks.
A decent Car service, there would be more of them. Everything is done by masters with knowledge of their business. Quickly, efficiently and professionally.
Today I asked about checking the brakes and suspension. Everything was done well, the brake test stand, the backlash detector, the shock absorbers check.
Excellent service, price and quality!10 times better than Lidremservice, they can't even diagnose the suspension properly, but they came to Avalon and found everything and did everything!!!!
Good service, the craftsmen know their job, I will deal with them. I liked how well the guys work. The diagnosis was done quickly, they found what the problem was, and immediately named the price.
I can't say anything about the service, because we were not served. We went there at an approximate time, called the service in advance. We waited an hour, well, OK, they work there, of course. But then the master drove another car into the box in front of us, although it was our turn. We didn't want to wait any longer.
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Алексей
Level 10 Local Expert
November 20, 2023
Good service. But I have never understood why to recruit 20 cars, and not do them in turn.