Everything seems to be fine. This is not the first time this company delivers the goods. But there is one big minus. Delivery before 17.00, and only on weekdays. Do you think that no one works except you? Okay, if the product is light, and in principle it can be delivered to the work address. And if not? If the order includes dishes, a service, for example? Why do I need to negotiate with the courier so that he enters the situation and brings the parcel home after 17.00? People usually work until 18.00. Only because of the delivery time I remove two stars. And thanks to the couriers for getting into the situation, even though they don't have to.
On August 9, a parcel was sent from Almaty on August 10, it arrived in Astana and disappeared. I write off logistics, they unsubscribed me that my parcel was missing and wrote write a request and washed their hands of it.What kind of barracks are they in
Good afternoon, I sent a parcel from Astana to Aktobe on May 18, today is May 30, the parcel has not been delivered, moreover, none of the couriers and managers working with me answers either whatsapp or calls, stupidly ignore. At the same time, one of the managers told me - well, you have an economy package and you are a private person! I'm sorry, but what do you choose how to work with???!!!!!the courier wrote to me yesterday-keep calm and everything is gone, I'm calling this morning, I'm writing-silence! Terrible service, managers and couriers give incorrect information about the location of the cargo, the manager says that my parcel is stuck in the warehouse, the courier says I sent your parcel, who should I believe? and who should I complain to, because I never found out where my parcel was!!!!! the head of their branch allegedly called, but she did not answer my question, she said that she treats me with understanding!!!!people help me, how can I find my parcel????????????????????I will tell everyone about your service that you are working incorrectly!
A parcel arrived from Almaty, the courier brazenly claimed that there were 5 places and he did not have to carry these boxes to us so that we could go out and drag them ourselves, said that the delivery to the door threw everything at the office door into the office itself, could not find the address for a long time, had to instruct almost on the fingers how to get to us although the address is not complicated and it is very easy to find through 2gis. In general, we are very unhappy
Excellent company, delivery from Almaty to Astana within 24 hours. The prices are acceptable, the website allows you to track the parcel. The reception points have everything you need to pack a parcel
What can I say, it's difficult to get through, the operators who accept applications are not qualified. You say one piece of information 10 times. Couriers are unauthorized. It is not only Astana and Almaty
Your mail will be delivered to the address at any time and in any weather!👍
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Anonymous review
December 30, 2020
Good afternoon! Happy New Year!I have been working with Avis Logistics for several years now. I am very satisfied with the services of the office on Saryarka Avenue 17, very polite staff, thanks to Dmitry and Maria.I also want to mention the courier Yerken, for his efficiency and benevolence.I want to wish them fulfillment of their cherished desires, prosperity, family happiness and good health in the New Year.
Hello. The parcel for me was sent on 13.04 from Nursultan, I live in Yesil. 400km from Nursultan. I received the package on 04/21. The package was hanging around for eight days. I paid 3,500 tenge for the delivery. Tell me, what did I pay such money for? It was cheaper for me to go to NURSULTAN by train, pick up a parcel and get a lot of aesthetic pleasure walking around the capital. And all this would take a day. Shame on you for fooling the common people. Unscrupulous. Expensive. Long is your motto. I will do anti-PR for you in all social networks.
I ordered goods from a neighboring country. They don't know how to deliver the goods. Ceramic flaps came chipped. On Saturday, the 2nd rate is charged for door-to-door delivery. As a result, in order not to wait for Monday, I had to pick up from the pick-up point on my own. Bottom line: expensive, long and ugly.
I have been using the service for a long time. I haven't let you down yet. All deliveries are on time and at reasonable prices. The only thing I would like is more points