I do not advise contacting the first and last time I was there, instead of one amount, they announced in the end much more tore the muffler offered their services for spare parts with a one hundred percent margin, the equipment is weak, that is, the puller is a crowbar and a sledgehammer the master who did it will not be verbose his work will be visible in the case!!!
I stopped by to change the oil and the oil filter. So they included a fuel filter plus 25 rubles in my price. I paid and said Why so much was sorted out later, but they couldn't return the money back, I had to give them a fuel filter to install themselves. The person who installed the fuel filter incorrectly installed it, the gasket was poorly installed. As a result, fuel was poured into the air for 2 weeks, the consumption increased by 30%. One spare part that held the nozzles did not screw the chips on the fuel filter at all, they also did not know how to put it on. Somehow, with my hint, this fuel filter was installed for my money. I did everything else myself. I advise people not to go to this service station to avoid it
The service is terrible, they changed the oil in the box, when unscrewing the cork, they twisted it and it did not twist out, they said to leave the car, because it was necessary to remove the pallet and that the amount would not differ much from just an oil change (50 rubles). As a result, when I picked up the car, the amount of 150 rubles was announced for the work (according to the standard hours, the pallet was removed for 1 hour - this is 50 rubles, the thread was restored for 30 minutes - 25 rubles, the oil was changed for 50 minutes -45 rubles, the mortgage was welded to the pallet for 45 minutes - 30 rubles) and 17 for the details, to my indignation in The receptionist told me that I had deliberately arranged it and brought it to the service station so that the car would break down at them. Customer attitude by 10 points. I started saying that it was very suspicious because I changed their engine oil last year, but I'm not in the database. Although I really changed it.
Bottom line: I do not recommend this service to anyone, they will break it themselves, so also pay for it and for the "fastest" performance of the work.
The staff is not interested in working with an obvious problem, it is better for the client to overpay for a new part than to repair it. And also to take money for an unsolved problem but a completed diagnosis.
1 out of 5.
Excellent attitude in the car service , assistance in the selection of spare parts, if something is not in their power to repair, they will advise where to turn.
The first time I applied, I accidentally got to them through the SAS campaign, which is conducted by a magician. Armtek. Very dignified. Like it. The discount was made as promised by the store.
See original
3
1
Show business's response
Максим Лагун
Level 9 Local Expert
May 17, 2023
The guys are masters of their craft, of course, but not all of them...I give five stars for the professionalism of the guys who do their job, but I emphasize - not everything...But there is one thing, the prices are just space, so look at 20 rubles, and if you change something in the complex, at least 150
The best service station in the city of Slutsk. They work out one HUNDRED%. When diagnosing a malfunction, they do not make up their minds, only real problems. They don't take up work for money, only what they can do, and they do almost everything.
This is the worst service station in Slutsk... The prices for the work are too high! The prices for spare parts are too high! Communication with the client is not very good. I don't advise anyone to go there!
Overestimate the prices of the work if you do not agree on the cost in advance. They begin to come up with difficulties and problems when performing work. There are no fixed prices and price list. The prices are unreasonable, they may be higher than in regional centers. There are no claims against performers, workers,
I had to stop by for diagnostics on the way. They reacted quickly and helped with the lift. Thank you.
See original
3
2
Show business's response
Сергей С.
Level 10 Local Expert
June 7, 2022
Time has passed and Aurora has become a good car maintenance and repair station. Computer diagnostics, 3D camber, general suspension repair, auto parts store and it's all in one place.
The worst one hundred, terrible attitude towards customers. They damaged the car and demanded to pay for the repair of this breakdown, which they did themselves
In fact, the price for the work performed has become higher than stated.
After the collapse was done, the convergence began to eat rubber.
Now we are not serviced here.
I tried to make an appointment with them, but they rescheduled the time several times. As a result, they forgot about me altogether. That's the attitude
They make a good suspension, well, there are shoals, where without it, but if it's not too bullish, then they will fix it for free. There is a spare parts store, a very smart selection manager.