Disgusting! we came for the order , it turned out it would be delivered the next day. Couldn't you have warned me? And then I received an SMS about the cancellation of the order without explaining the reasons. Was it possible? Why did I spend three days waiting? For notification, the seller had all the phone/e-mail data.the post office - But it probably wasn't enough.
They gave out a canister of oil with the lid unscrewed. There is a hologram on the lid. It feels like the original cover was screwed on to the counterfeit. They said that this could happen during transportation. They refused to change it. Be vigilant! Even large networks can make money on counterfeit goods now.
I ordered butter. The seller Maximov called back and said that it was canceled without explanation, he did not offer another product, he said there was no time to answer my questions. The question is why did you call me then? He came to the store and began to answer my questions with his suggestions, come and see for yourself, Argued with me in the process of communication and dodged, look at the site, order from the site, this is the pick-up point, I show him a sign with the inscription sales specialist and ask him who are you? He bickered and argued, in the end I did not buy anything from him, I was not a pleasant person and left him a complaint. I came to pick up again (SMS came) (previously ordered goods), the next day, this same seller again, I ask, and when my previously ordered goods arrive (previously ordered goods arrived on different dates), I replied again, look at the site, I tell him so I did not order on the site, which apparently he was driven into a stupor.Let's reproach me with the last complaint about him, tell me about my family. Tin of some kind, I do not advise contacting this seller (such a bald guy is not tall). He does not understand the tolerances of engine oil for gasoline Korean cars. I say it's necessary to do this-this kind of oil answers: what kind of oil is this, I don't even know their site!!(although I'm not interested in listening to this, you don't know this site, you have this oil on sale, but he dissuades something, as if he was escorting me out of the store, even though I was the only customer there)I had previously shopped with his replacement, he served me properly and I was satisfied and made purchases. I give one star for this piggishness, I hope he will be fired for violating customer service standards.
We ordered spare parts, we were supposed to come in the morning, we come to the store, they tell us all sorts of nonsense, we don't know where the car is, it's gone, we call him, but he's not there. Okay, it would be the 1st time, but no, it's the second time. Service 0!
The second time I order a spare part and by the specified time there are no spare parts and there is no information where the driver who delivers them is. They're pulling the wool over their eyes.
A great store, I advise everyone!!!you can order everything for tomorrow, they will bring it, if you order in the morning, they will bring it in the evening, a good seller will explain everything and show you.
I ordered through their website, they called back and said they would bring it in a day, and the next day after the order I received a message that my order was canceled without specifying the reason for the cancellation.