Avto-Gals 2007
38 reviews
June 2, 2024
I didn't like it.
I made an appointment in advance, upon arrival they told me where to stop and ... They forgot about me.
There was no work at the station, the workers were not busy, but no one came up to me either.
After 20 minutes, I went to the order desk to remind myself, and within 5 minutes a locksmith came up.
By the way, I looked at what I needed quickly, clearly and made a diagnosis almost without incident.
When opening the hood, he missed a little and removed the false radiator grille from the mounting (subsequently it was torn off by the wind flow on the highway).
The order was not issued, the receipt was not issued(.
Noticing the missing part on the car, I turned to the service station to solve this incident with them somehow - in response, I heard that it was not their fault.
That is, they indirectly admit that their actions could have caused the loss of spare parts, but refused to compensate for the damage in any amount.
They do not value customers, they do not observe financial discipline.
I will not apply anymore.
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2
December 11, 2024
A good service station with intelligent craftsmen!!! They work quickly and efficiently. I recommend it to everyone
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June 24, 2024
It's a pity to even put one star.
I spent a day at this service station to replace the washer under the nozzle, and as a result, 40 km later, immediately after the repair, the car almost burned down: white smoke went out from under the hood and diesel fuel poured out. Accordingly, I immediately called the service station and reported this problem. But they told me that it was like that.
And before that, instead of sending a manager for spare parts and not detaining customers, they wait half a day for spare parts from a courier who drives around the city for half a day. Although it takes 10 minutes to get to the spare parts warehouse there.
In general, while I was being repaired with subsequent damage, I also heard negative reviews from the organization next door, but I hoped that I would have more luck.
But apparently the level of this service station is such that even luck does not smell here, let alone professionalism.
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1
June 13, 2024
Excellent service. I found
a Ford s-max 2008 1.8tdci MASTER there - a PRO for this car!!! I told him about all the jambs, features and nuances of the operation of my flywheel. I advise you!
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January 7, 2024
Well, I don't know where such negative reviews come from.
The SHREW (date) crunched, I drove it in the trunk for 3 days, I couldn't find a free service station.I was very surprised that this service station works as indicated "seven days a week", and it really is)We changed the tire at this service station on the weekend (Christmas), without unnecessary movements, WITHOUT increasing the previously agreed cost!
Personally, my opinion is an excellent service station, nice guys)
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1
September 5, 2023
I'll make a reservation right away, I can't say anything about the work of the guys-masters so far (there is a guarantee for the type of work, I'm running a car), but the attitude of the management is DISGUSTING, let's go point by point:
1) OVERPRICING. For small things +30/50% of retail. For something complicated (for example, inserts) +150%: they indicated in the order order a model for 155p, which is not available in the Republic of Belarus and under the order, but they were going to put the only one available for 62p.
2) IT did NOT WORK. Continuation of point 1: if you reproach the picker with cunning, then everyone turns on the fool, pretends that they do not know how, etc. Circus.
3) MATERIALS. They will finish off the general price tag for s/h with small things like 5 pcs. aerosol cleaners, etc.
4) THE PRICE WILL NOT BE LOWER. Even if you buy the spare parts yourself. They will threaten with a rule clause stating that if the customer selects spare parts incorrectly, the selection by the service station master is paid separately + a simple lift (which is logical). In the beginning, I clarified whether it would be cheaper if I bought the s/h myself, whether they would "get" the price to a "psychological level" with some kind of work, the answer is NO. As a result, it is a lie. I saved 200 rubles myself for s / h, the same 200 rubles were added to the work.
5) VIEW THE CONDITION OF THE CAR BEFORE AND AFTER. During the repair process, the hood opening handle was torn off from the clips, the battery was dropped off and the doors to the car were locked themselves, but no one said anything during acceptance, although it is obvious. Yes, I have an old cramp, in which this is normal, I treat it calmly, but no one even warned me.
6) NO ONE IS RESPONSIBLE FOR ANYTHING. In one phone call, you may be told that the master is already "about to close with another car and take over yours," and two hours later a replacement will pick up the phone and answer that the person responsible for your car has a day off today. I didn't demand wild urgency or priority, I just wanted to understand the adequate estimated time frame for car repairs.
7) POOR DIAGNOSIS. An example with engine repair: they remove the valve cover, they say that it's about washers, then they wait / do it for 5 days, they start to defect further. Then they take off the pallet and say that it's about the crankshaft liners. Then they wait/do it again for 5 days. Then they climb higher (and lo and behold, it turns out that the connecting rod inserts are also worn out), they order / do it again. And so on in a circle. You're just being pushed to the next stage. Why can't you climb in and sentence everything in one fell swoop - xs.
8) LIES. In the Viber chat, the preliminary calculation of the repair is reset, and then at the end the messages are deleted so that the client does not remember which figure was originally. They write that the car is ready for delivery, you arrive - they are looking for at least someone responsible for another 15 minutes. You ask for a calculation of the work on the results of the repair, they write that they will not be forwarded to Viber, but will be given upon arrival, you arrive - there is nothing. "They can't find the file," the head theatrically composes FIRE versions in the style of "oh, the Internet didn't work, so the file didn't go," but they can't find it on the computer either. And so on, and so on. A poor performance by one actor.
9) PAYMENT IN CASH. It seems like there is a payment terminal and a cash register, but all the way they hint to you that it is better to pay in cash, because "well, we live in Belarus", and then they clarify several more times whether you have changed your mind. I treat this nominally, but because of all the previous ones, I'm not very good anymore.
10) THE COST INCREASE IS NOT COORDINATED. In my case, the cost of work increased by > 30%, no one warned, the work order was not corrected, it was not shown on Viber, they composed live on the go when issuing a car.
The circus is in everything, the decision is up to you.
P.S. I repeat, there are no complaints about the master guys beforehand, they seem to be smart guys from the conversation, but the management is disgusting, to put it without a mat.
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June 23, 2024
The repair is qualified and fast. An adequate price. Polite staff
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February 7, 2023
The brake tube on the Opel Astra G burst. I came here to repair the car , helped, did everything just fine, advised to additionally change some spare parts.I listened to the advice and do not regret it, because winter and I will not get to such repairs myself in the near future.Thank you, I liked everything and the typewriter.The employees are great!
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January 24, 2023
The masters understand the automotive industry, they can adequately advise a spare part at a cheaper price (what you can save on), and where it is better to pay extra. In general, a more than adequate car service for your money!
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January 22, 2024
We have not heard about the 703 resolution. They don't give you checks. Documents for the product are not provided. They will cheat until the first principal client.
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September 11, 2023
Thanks, we refueled the air conditioner. It was done quickly and efficiently
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May 12, 2023
It has been serviced there for more than 5 years, but recently one is being repaired and the other is being broken.space prices.They charge hundreds of rubles for small things.Don't set foot there anymore
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June 27, 2022
As always, it's great. So far, we have helped out with all the issues that arise from the usual maintenance to questions about the engine, automatic transmission, abs and other small things.
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January 27, 2023
Clear guys, they're worried about the case! High quality and inexpensive!
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November 30, 2024
👍
November 25, 2021
If you have extra money and a lot of nerves, then you can contact this service station. During your day, you will be offered spare parts twice as expensive as in the store, your original spare parts will be broken and the replacement part will be twice as cheap - and the difference will not be returned to you. Well, according to the timing: add 3-4 days to what you were promised.
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August 31, 2023
Good service. Convenient work schedule .
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August 22, 2022
I'm happy with everything. The prices are pleasant, the employees will explain everything coolly
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March 26, 2021
Thank you guys all. The professionals are really working. I recommend. Well done! I will serve only you! Thank you again, especially Sergey!!!
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October 25, 2023
In no case do not do antikor there the hat is full
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December 25, 2022
Cool people.
A cheerful team.
I recommend.
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May 11, 2020
Never use this service station!!! Their score is not 4.1 , but 0001, and then there will be a lot .All reviews are fake!!But what they really do is they breed people for money, do not perform the ordered work in full , put spare parts that do not comply with the regulations of the car !!PEOPLE, DO NOT SPOIL YOUR CARS, DO NOT CONTACT THESE HANDYMEN
How do I link my phone??Help!!
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March 6, 2023
Excellent service station and tire service
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March 14, 2022
I really do NOT advise it - they breed for money! There is no result, but they take the money!!!
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October 9, 2023
Normal service
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October 19, 2023
A gun
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February 2, 2020
I repaired the checkpoint in my car, replacement of spare parts and repairs cost $ 500...Is it expensive?! I agree. But I think it's better than figs-understand which one to put!
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August 4, 2020
excellent service station. good staff. high-quality service
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September 8, 2021
Not bad. You can apply. Especially for diagnostics.
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May 4, 2020
Experienced craftsmen, fair prices, consultations, high-quality repairs.
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June 19, 2022
Clear-cut boys
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October 2, 2018
I drove the car for repair, they did a complete change of timing, alternator belt, suspension diagnostics were done for free. Now my Mazda 6 car can be safely operated without fear of the consequences of belt breakage.
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April 24, 2022
Super HUNDRED
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September 4, 2019
Always only to them! Solve all problems quickly!
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May 29, 2016
I arrived on 05/29/2016 on Sunday, 4 guys of 20-25 years old were sitting in front of the boxing, I asked if it was possible to make a collapse-convergence, in response I heard "no" with a grin, everything is scheduled for the whole day...there were 2-3 cars in front of the box,(the collapse is done for 20-30 minutes maximum), think for yourself, decide for yourself and I don't like this attitude
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June 1, 2020
They work great
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January 3, 2020
Excellent service station, no complaints
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January 19, 2019
Not cheap, but high quality and on time
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