A disgusting office, once again failed. It's just that once again they didn't come for several shipments that customers should have the next day. They will never admit guilt, unsubscribe letters, you are always the only one to blame. They don't even recognize evidence from video cameras. In short, a competitor would have appeared sooner and this unprofessional desk would have sunk into oblivion.
The company CJSC Teplo Potok has been working with Avtolaitexpress for several years. All deliveries always arrive on time. Even in the New Year's Eve boom, Avtolaitexpress did not let us down with the delivery of tender documents by a certain time, although we ourselves did not believe in a miracle, because the preparation of documents was difficult and we almost missed the deadline for submission :) It's good that there is a partner who can pull you out, for us it's Avtolaitexpress.
terrible logistics . Terrible company. I do not advise you to apply . I became a client against my will ( my passport is being sent for a visa ) , so I am the sender . they called me and specified the time from 10:00 to 14:00, said that 14:00 was the deadline and I was leaving.the mark was made . as a result, already at 13:45 I get nervous and start recruiting for the service - in the queue, waiting for me, they will allegedly transfer me to the forwarder _ but the forwarder does not want to call me back - as a result, waiting for the breast again... after 20 minutes, I find out that I was extended until 14:40, did someone ask me what I extended?
as a result, the forwarder calls and asks where to go - and I find out from his words that he did not know about my order at all (only 30 minutes ago he was notified) What is this supposed to mean? Only a class action lawsuit will help you figure it out.
We have been cooperating for a long time, delivery always works clearly and promptly. The delivery from Minsk district to Rechitsa district was the next day. Thank you for your work!
The passport was given to them on 10.10.2023, they should have called and agreed to transfer it to me. Three days have passed for the transfer and no one has called back. I typed it myself, no one knows anything. They promise to clarify and call back. Here, God forbid where the passport would be needed or to leave today... I'm sick of a bad attitude towards customers I haven't seen anywhere else. Do not contact them under any pretext
They do not notify about the readiness to issue orders. Better send it by European post.
The parcel arrived at the PVZ, but no notifications were received, the employees assured that the SMS had arrived.