I would like to express my deep gratitude to the driver Sergey, who brought us goods to Bykhov on 03/18/2025. He's just a smart guy, everything is fast and clear. I called in advance at what time he would be with us. Respect to you, and more such drivers
The guys work well, the delivery prices are more than acceptable, the only disadvantage is that in Gomel you can send a parcel yourself only in one place, at a sorting point along Civil Street. The road there is frankly bad, and the guys often run around for work, so you can't catch them, because a bunch of delivery cars are loading and unloading
I took advantage of the autolight delivery and it turns out I got paid. There was a delivery of a ceramic sink, which was broken during delivery!!!! The sink was very well packed and marked, carefully fragile. At the same time, when they were making out, they said several times look carefully. This is a barber's sink, its protrusions are not standard. We were answered, do not worry, we will deliver everything in the best possible way. Yeah!!!! They brought a broken one! So they also do not see their guilt. They say the cargo was delivered. To the question: cargo or garbage??? They said, if you want, contact the lawyers. I will not recommend this delivery to anyone, even to the enemy. I am attaching a photo.
This company was chosen as the sender for the delivery of the parcel. I often use courier delivery services, but this is the first time I've encountered this company.
The delivery terms stated: type of delivery - door-to-door; delivery time - 09:00÷18:00.
The courier previously called and specified the delivery time, to which he was informed that we would be at the address after 17:00 (i.e. another 1 hour according to the terms of delivery). But then another call came from the courier in which he informed that his working day was over (around 16:00) and the delivery was postponed to the next day, but since the situation could repeat the next day according to the delivery time, he had to go to the department on his own to pick up the parcel.
Yes, couriers are people too, but the attitude should not be one-sided. Perhaps I was just "lucky" with the performer, but lack of flexibility in relation to clients will not lead to success.
I really did not like the attitude of the employee who issues the order, the last name is Kasko, does not explain where to fill in, without sorting out my order, I started servicing another person, I did not want to check the integrity of the order, in general, I did not have a very pleasant attitude to work
The territory of the facility is quite large, it is not worth walking from the entrance to the AMI furniture warehouse. There was a situation when it was necessary to pick up the parts from the kitchen cabinet, the weight was only 12 kg, the taxi driver refused to enter the facility, did not quite understand what it was connected with, but because of this I had to carry from the warehouse to the entrance. I advise you to come by car, and if this is not possible, it is better to take a cart with prepared ropes for convenient transportation.
A company that has been on the RB cargo delivery market for a very long time. Over time, the quality of services has not deteriorated, it is clear that they are trying to maintain the image of a good carrier. Only the road to their terminal in Gomel looks like a car suspension endurance test, repair the road.
Cargoes arriving in Gomel are sent here first of all, so if you need to receive them faster, order for a Civilian one. The guys are fast, they help you load up. But the road there is sooo bad
They said on the phone that the delivery would cost 300 rubles. In fact, the cost came out to 1500 rubles. How is it? We checked several times before ordering! But in fact it is different. I don't recommend it.!! At M&M, at least they say the final cost, which does not change! I do not recommend it!!!!