And so, I will tell you my story of staying at this ‘beautiful’ service station.
Pre-history. My family came to Minsk for a walk, in our car (we ourselves are from Mozyr) and in Minsk we broke down, something happened with the steering, specifically with the steering rack, it flowed. And I started looking for a service station in Minsk, calling a couple, as always everything was busy. And I remembered that I had seen this wonderful director in tiktok and a super hundred👎 having written to the director, they wanted to receive me on Saturday , but the phone sat down and I did not get there. I left my car in Minsk, and we decided to take the train home. I signed up for this service station during the week, at first the master picked up the phone, and then stopped contacting me. I had to call the director, we agreed on Tuesday at 9 a.m. Arriving at this time, the master sentenced the rail, and said that it would be necessary to sort it out. I agreed and hoped for people that they would make a car and I would go home safely. At 9.30 am, I handed over the keys and my passport, and I was assured that the work would begin in the near future. According to the director, she will almost broadcast live how the car is being repaired. I was delighted and surprised (at this service)😂😂
As a result, not a video, not a call😂😂
As a result, from 9 a.m. to 1 p.m., the car was idle, and no one was going to do it.
Here is such a car service, there is no one respect for the customer, a disgrace!
Upon arrival at 13.00, there was one master who gave me my keys and my passport, the director did not pick up the phone. I do not advise this one hundred
The car stopped starting before the big November weekend, I called all the stations in Minsk, no one wanted to take it for repair. When I called the ACC, they said they were working until the evening and would help repair the car without any problems. The hostess of the service station is a kind-hearted and pleasant girl, she said that they would find the problem quickly and do everything, they would not take extra money. The breakdown was revealed the next day - a malfunction of the ECU. In the used spare parts market, the price of the ECU is more than 500 rubles. Well, I'm thinking about it... considering the price of the ECU, diagnostics and repair of connectors at work, we collectively came to the conclusion that the repair would cost me more than 1000 rubles. After the weekend, the master called and said that he had repaired my ECU and did not have to buy a new one, the repair price would be 360 rubles. Super!) I advise everyone!
I don'T recommend it to anyone! One hundred is just tin! I changed all the filters and the oil in the engine and the automatic transmission, I asked the receptionist 3 times (!!!) will the car be ready by 17:00 tomorrow, I said that it was important to me, she replied to me 3 times that do not worry, 100% will be ready at 12:00.! I'm calling on the trail. the day is at 12:00 -they answer not ready yet, but there is still an hour left to work, I call at 16:00 -he starts mumbling that he doesn't know when he's done, he will call back in half an hour, he didn't call back., I call at 17:00 - he says that he will be ready by 18:00, and I have a meeting with People are breaking down! I take a taxi and drive. The very next day I call in the morning, they answer with pride that your car was ready yesterday, at 19:00 :)
P.S. and at the end of this whole epic, a pleasant surprise awaited me, these great special services, as it turned out, in the engine. instead of 4.3 liters of oil, the entire 5-liter canister was filled for some reason, much higher than the level.
Thank you for your punctuality and professionalism! :)))))))