Автомобильная сеть сервисов
83 reviews
March 6
At this service station, the faulty internal combustion engine was replaced with a conditionally new complete (renault 2.2CDi), which was done.Now briefly
What you liked:
1) Communication with the head of the service station, everything is clear and to the point.
2) the "conditionally new" contract internal combustion engine is installed and running, the timing kit (without mileage marking), the oil seal, the set of dust covers, the oil in the box, the release bearing have been replaced.
What didn't you like:
1) the terms of repair and downtime of the car are 1.5 months at this service station;
2)when accepting the finished repair, oil leaks from the connection of the GUR hose (it was fixed on the spot at my request!);
3)when accepting the finished repair, oil leaks from the oil filter housing, just a puddle of oil under the car!at the same time, the mechanic offered to ride for a week or two to see if something else would flow)))fixed in place at my request;
4) when accepting the finished repair, the plastic protection of the bottom of the internal combustion engine was not installed, as well as the upper decorative protection of the internal combustion engine, they decided not to install it themselves so as not to remove it later..Well, OK!;
5) when accepting the finished repair, I noticed the lack of metal protection-the bracket of the internal combustion engine control unit under the battery (they forgot to put it on), it closes the connection of the wires to the unit from dirt and water (installed).
6) the faulty internal combustion engine was standing outside in the rain and snow (although I immediately warned that I would pick it up for restoration!) with the valve cover removed, which led to the appearance of rust!(it was a surprise to the mechanic that I wanted to pick it up!), by the way, everything mounted (fuel injectors, fuel pump, generator, air conditioner compressor) from the old engine was replaced with a new complete one, and the mounted kit from the new internal combustion engine, I bought it as a gift!).During acceptance, I had to assemble this attachment myself, such as a gas pump assembly with an exhaust manifold, they couldn't find it for a long time, it was lying around somewhere..some were in the trunk, some in different places of the garage;
7) the appearance of surprises with electrics that were previously missing. The internal combustion engine wiring (braid) was not in the best condition (and I was informed earlier), it was decided to restore it, which was done. But at the same time, the engine started and stalled when the gas pedal was pressed, the electrician solved this problem by bypassing the relay (in his words) in the BSI block (was it possible?)). There is currently no connection to the CBCC via the cable bus, the diagnostics of the multiplex communication system does not see all control units (except ABS), such a surprise!). We also added constant operation of the fan (radiator) at 1 speed, as well as starting the engine, which can now be done without a clutch!Which is generally convenient!);
8) Upon acceptance, I noticed that when reversing was turned on, there was no signal from the rear-view camera, and there was no light from the reversing lights. the electrician looked and reported that the problem was with the on sensor.Reverse gear!There are no questions, the sensor can fail at any time, but is the car exactly at its best? Maybe it's worth telling the owner just before giving the car back?!
9) The oil was poured from an unknown manufacturer (10w40 synthetic, according to the mechanic, that this diesel can be poured without problems!), approx.
10)Which antifreeze is also a mystery (I later found out that it's red!);
11)The steering wheel is all oiled (this little thing, I just took the car to a comprehensive car wash);
As a result, having solved the main problem, new cars were added to the car, which were not there initially.
See original · Русский
December 10, 2024
And so, I will tell you my story of staying at this ‘beautiful’ service station.
Pre-history. My family came to Minsk for a walk, in our car (we ourselves are from Mozyr) and in Minsk we broke down, something happened with the steering, specifically with the steering rack, it flowed. And I started looking for a service station in Minsk, calling a couple, as always everything was busy. And I remembered that I had seen this wonderful director in tiktok and a super hundred👎 having written to the director, they wanted to receive me on Saturday , but the phone sat down and I did not get there. I left my car in Minsk, and we decided to take the train home. I signed up for this service station during the week, at first the master picked up the phone, and then stopped contacting me. I had to call the director, we agreed on Tuesday at 9 a.m. Arriving at this time, the master sentenced the rail, and said that it would be necessary to sort it out. I agreed and hoped for people that they would make a car and I would go home safely. At 9.30 am, I handed over the keys and my passport, and I was assured that the work would begin in the near future. According to the director, she will almost broadcast live how the car is being repaired. I was delighted and surprised (at this service)😂😂
As a result, not a video, not a call😂😂
As a result, from 9 a.m. to 1 p.m., the car was idle, and no one was going to do it.
Here is such a car service, there is no one respect for the customer, a disgrace!
Upon arrival at 13.00, there was one master who gave me my keys and my passport, the director did not pick up the phone. I do not advise this one hundred
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8
February 12
Excellent service station! I'll tell you my story. I'm a complete zero in car knowledge, an engine error caught fire and the car started shaking violently. The service station was selected based on the principle of being closest to the current location. They promptly accepted it, checked it on Friday, and then explained what the problem was. So that you understand, they put me on the tire so that I could look in and see for myself, they explained clearly what the problem was. Repairs were started on Monday and completed on Tuesday. I do not know the Minsk prices, but, as people who understand the issue told me, it turned out to be no more expensive than if I had fixed the same malfunction in Grodno. There were difficulties, but the stated cost of the work was not changed by a single ruble. Thank you very much, if I am in Minsk, I will definitely come to your scheduled meeting!
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November 12, 2024
The car stopped starting before the big November weekend, I called all the stations in Minsk, no one wanted to take it for repair. When I called the ACC, they said they were working until the evening and would help repair the car without any problems. The hostess of the service station is a kind-hearted and pleasant girl, she said that they would find the problem quickly and do everything, they would not take extra money. The breakdown was revealed the next day - a malfunction of the ECU. In the used spare parts market, the price of the ECU is more than 500 rubles. Well, I'm thinking about it... considering the price of the ECU, diagnostics and repair of connectors at work, we collectively came to the conclusion that the repair would cost me more than 1000 rubles. After the weekend, the master called and said that he had repaired my ECU and did not have to buy a new one, the repair price would be 360 rubles. Super!) I advise everyone!
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2
January 7
I don'T recommend it to anyone! One hundred is just tin! I changed all the filters and the oil in the engine and the automatic transmission, I asked the receptionist 3 times (!!!) will the car be ready by 17:00 tomorrow, I said that it was important to me, she replied to me 3 times that do not worry, 100% will be ready at 12:00.! I'm calling on the trail. the day is at 12:00 -they answer not ready yet, but there is still an hour left to work, I call at 16:00 -he starts mumbling that he doesn't know when he's done, he will call back in half an hour, he didn't call back., I call at 17:00 - he says that he will be ready by 18:00, and I have a meeting with People are breaking down! I take a taxi and drive. The very next day I call in the morning, they answer with pride that your car was ready yesterday, at 19:00 :)
P.S. and at the end of this whole epic, a pleasant surprise awaited me, these great special services, as it turned out, in the engine. instead of 4.3 liters of oil, the entire 5-liter canister was filled for some reason, much higher than the level.
Thank you for your punctuality and professionalism! :)))))))
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4
December 16, 2024
A bulkhead of two calipers was needed. When we were the first one on the hundred, I thought we finally found an adequate service, because we communicated very pleasantly and it seemed that they were not trying to deceive. The master looked, said what needed to be done, the girl director announced the maximum cost of repairs along with consumables and said to bring a trace at the beginning.weeks when there will be another master who will do this. I brought it as agreed, they said that 2 days and it will be ready and they will dial me. There was no call on the right day, I think it's okay, sometimes I dial myself the next day they say they are waiting for a repair kit. Okay, at that moment, the calipers were not particularly burning, because the car was on the bodywork. A week passes, no calls from them, I dial myself, they tell me that the calipers have been sorted, they are waiting for directions and as soon as they do, they will call me. A week passes, I visit them myself and another master says that they have forgotten about them at all and that they are just lying. I promised that they would be done in a week and that they would call me. A week later, I call myself and say that they are waiting for a referral) a week later, I call again and say that today they came and today they will be ready, we will dial you. There was no call, I dialed them myself the next day, they said that you can pick them up tonight. Because it was Friday I was leaving Minsk. I receive an SMS in the evening saying that the calipers are ready and the price. The price turned out to be 1.5 times higher than the initial agreed maximum price, which may even be. I came to them on Monday to pick up the caliper and ask where the price tag came from. They replied that it turned out to be harder than they thought. I did not argue, I just concluded for myself that I would not come here anymore. I don't advise others either
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5
December 16, 2024
Excellent service! A unique hike in terms of what they do coolly , quickly , clearly , but they don 't roll cotton wool . They took it , they did it , they gave it away ! They don 't want to trash it , they don 't invent it . Specifically on the case , but the repairs are carried out perfectly , the locksmiths have experience .
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5
November 17, 2024
We drove the car to a laudatory service station with reviews 5.0. But it's time to tell the truth! The car needed to replace the engine cushion bracket. In the evening, they promised to call in any case, the car would be ready or not, without waiting for the call, they dialed themselves. They said that the car was prepared for replacement, but they did not have time to make repairs themselves, but they assured us that everything would be ready in the morning! As a result, by the 12th day they typed themselves, through a flurry of mats it was reported that the master could not unscrew the bolt. After that, the master called and reported that he had broken the timing belt protection, and a little later a new call was received. And he turned out to be the cherry on the cake. The master said that the tryndets had come to the timing belt itself, and then huge doubts began to arise. Since the timing was changed for less than 30,000 km, the belt itself was expensive from Dake, but the master insisted on replacing it. They refused, went to another service station, but would check if he was really in such a state. And about bingo! The belt turned out to be perfect! They showed the photo and said that no replacement would be required for the next 30,000. As a result, we have -100rubles for diagnostics at another station, but peace of mind and gratitude for not being able to separate us by another 400+ rubles, because the price for replacing the timing belt was called 320rubles + the belt itself. There is one conclusion, if you do not want to be bred for money, choose another HUNDRED!
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8
1
October 17, 2024
Excellent service , reasonable prices . Repairs are done quickly and efficiently. The guys are definitely masters of their craft , they will quickly find out the cause of the breakdown and eliminate it qualitatively
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6
December 14, 2024
I came to this particular service station only based on reviews, looked at the negative ones and realized that only those who want something incomprehensible are dissatisfied , but they do not write complaints about the station and were not mistaken. It was a complicated expensive engine repair. We carried out major repairs of Skoda super B. The price is absolutely adequate , not the cheapest, low-quality repairs are more expensive. The guys are super professionals. We took it on without talking, we did it. Those who like to lick their ass and talk a lot, you definitely are not here. There are essentially no fairy tales here. Satisfied. I am your client and I will recommend it to all my friends.
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4
October 17, 2024
For the city of Minsk, I was amazed by the customer orientation and the fact that people are masters of their craft trying to benefit their reputation, it was very pleasant to repair their car, I think this was not the last visit to this particular service
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6
April 29, 2024
The service station with the owner Alesya is just a godsend for every car owner! Professionalism, attentive attitude to customers and exceptional quality of services make this place truly unique.
Alexander is a true professional in his field. Her knowledge in the field of automotive repair and maintenance is limitless, and her work experience speaks for itself. With it, you can be sure that your car is in safe hands.
In addition, the environment at the service station is very cozy and friendly. There is an atmosphere of trust and mutual understanding here, which makes visiting this place pleasant and comfortable.
Thank you, Alesya, for your professionalism, customer care and excellent quality of services! I can confidently recommend this place to anyone who appreciates reliability, quality and attentive attitude to their car.
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9
October 7, 2024
I changed the engine to a Ford Fusion, they did it perfectly, quickly, with a bonus, they eliminated problems with electrics. The guys are super experts, thank you. I recommend.
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4
November 22, 2024
I drove the car after the mountain service station from Industrial Lane 11/2 established a number of problems in the car. We diagnosed the car at the service station and concluded: everything is fine, you can come for diagnostics in 3 months. The wipers were changed as a bonus. thank you very much. Very honest decent people work here. Respect to the hostess. I recommend.
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3
December 25, 2024
Excellent service)
The engine flew - in three days the guys found me a great new engine, and even with a fully mounted one. They installed it and I left. I've been doing repairs here lately, and I've already done the turbine, suspension, and engine. They do it as quickly as possible and on request. I definitely recommend it.
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4
May 4, 2024
I give five stars in all indicators , they were accepted by appointment clearly , spare parts were ordered at a good price , the work was done perfectly on time , the service is excellent , the quality is super . I recommend.
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7
October 15, 2024
Two administrators provide different information, the girl said that we would do everything without problems, and an hour later the man says that they cannot help me with such a question, it is unpleasant. Also, a few months ago, the girl was charged twice as much money for work than they should have been and without any custom outfits.
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7
December 22, 2024
everything is cool, made by cool craftsmen. We did it quickly and without questions, everyone is friendly and deserves 5 stars.
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4
December 13, 2024
Hahaha, it's not a HUNDRED, guys, it's a place where people don't know what a Lada is, but it's essentially a constructor. To the question of whether you can change the banal rear brake system, for a moment with the already purchased spare parts and guarantees, the answer came WE do not service Such cars. Vaz 2105.....
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4
December 7, 2024
Thank you very much for the high-quality work, a very customer-oriented approach, everything is fine!
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4
April 2, 2024
Thank you very much!!!! Not only did they repair my Mercedes perfectly, but I also had a great time while I was waiting))) Alesya is the most positive person: coffee with sandwiches, pleasant communication. And in comparison with those where I went to get a price, and an excellent price tag. I recommend
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5
July 22, 2024
I couldn't solve the problem with the brakes for several months, I visited more than one service center and only here we were able to find the problem and solve it as soon as possible - the very next day I took a fully serviceable car. The craftsmen who work here are real professionals in their field. The work was done efficiently, everything was shown and told. An honest and customer-oriented service station, I definitely recommend it!
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5
May 4, 2024
Thank you very much , I repaired the VOLVO , changed the timing and some suspension points . It was done in one day , the car goes perfectly . Pleasant staff , explained everything , helped to buy a kit and all spare parts . I liked that they patiently answered all the questions. I'm your client, thanks again.
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5
September 28, 2024
The hub bearing and the clamp on the exhaust pipe needed to be replaced. Before the repair, the prices for the services were announced alone, in fact, they billed 1.5 times more. They justified it by too complicated disassembly with a bike, that they had to remove the entire rack. They didn't come up with anything about hamut. The car is old, but the suspension is serviced in a timely manner, there are no problems with removing anything. The employee saw the condition of the suspension during the inspection. If such an amount had been announced initially, then I would have refused to repair it. The necessary documents are not processed. The check is given out reluctantly, the first time it was punched for 70p less. Maybe it was an accident, or maybe it was an inattentive calculation. As a result, I asked once again to issue a check with the correct amount.
Another unpleasant thing is that a dog lives on the territory, runs and jumps on his trousers with dirty oily paws. I have nothing against dogs, but in this institution it is inappropriate and spoils clothes. There are no questions about the timing and quality of repairs.
P.S. Business responses to reviews with low ratings, as a separate art form
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8
May 9, 2024
I have a Peugeot, it's simple and there are problems from time to time , not every station wants to take on such a job or they call sky-high prices . Here, they always explain everything in a human way, they do it carefully, they always get into the situation and order spare parts within their means, they do not impose additional work. Thank you very much for your work, for the attitude towards customers
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5
May 6, 2024
I was doing the suspension , everything is fine . The price corresponds to the quality . I came to refuel the air conditioner , and they told me about the action ! Super! I recommend it! It would be more than five stars , I would put more
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5
August 20, 2024
I can't help but share, thanks a lot to the guys. I drove three hundred meters before them , the brains were changed on one, the injectors on the second , and both on the third .. and the issue has not been resolved . Professionals work here! Starting from diagnostics, ending with repairs. Everything is on the case, without unnecessary invented works. I recommend it 100%%
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5
April 6, 2024
I turned to the noise in the cabin while driving at 60-100 km / h, suspicion fell on the hub bearing of the rear wheel, I stopped by this service, responsibly helped with the problem. The noise went away, and silence fell in the car. At a speed of 150-180km/ h, the flight is normal. According to the prices for work, as well as the average in Minsk. One of the advantages is that you do not have to wait in line, as in many services, it is free here. The masters are sober, they try to do the job well.
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4
May 3, 2024
I arrived at the air conditioner refueling station by calling in advance, agreeing on the time.A competent master showed at the stand how many grams of refrigerant, oil and paint were filled. Everything is fair (a rarity nowadays)) Even after the compressor did not turn on and the computer had to be connected, the agreed discounted price did not change. For that, many thanks to the hostess of the service station.
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4
April 19, 2024
I became a customer of this service after I drove my BMW to be re - diagnosed after diagnosis on another one . Everything was clearly explained here in fact , the work was halved . We did everything perfectly , quickly . I'm also driving the second car only here . Always on the record clearly , without water about delays , experienced mechanics , service tower
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4
January 30, 2024
I have a negative experience of interacting with this organization. The timing was changed, the camshaft oil seal leak was eliminated. After that, the oil seal began to leak even more (the camshaft was not defected). As a result, the new timing belt was flooded with oil. I had to do all the work again at another service station. Extra expenses - 600 rubles. The trust of this service station is no longer there. Regarding the comment of the service station. If you can't repair an old simple diesel engine, how can you be trusted with something more modern?! Absolutely nothing. And what does the quality (or rather lack of quality) of your work have to do with who drove the car to the service station?. Besides, I invited your director to come to another service station for diagnostics, and she refused. You've got something wrong. At least blaming customers for your incompetence does not decorate your business.
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9
1
August 21, 2024
They promptly helped with my problem (a burst muffler on a Peugeot 307), while the other HUNDRED just kicked off. Nice prices and a very convenient work schedule. I recommend.
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5
November 23, 2024
Everything is clear, fast, and to the point. The staff is cultured and courteous.
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1
3
February 1, 2024
The work of the SRT is on the verge of a foul. The list of jobs in words included oil and oil filter replacement. The oil change was missing in the order. I didn't control it. Stupidly, they changed the new filter to the old oil, although a canister of fresh oil was in the trunk next to the new filter. I do not know how the master raised his hand to change the new filter to the old oil (((. In addition, after the replacement, the oil level was left 1.5 liters below normal. I noticed it well in time - otherwise the goodbyes were moving. Be careful with this "hundred".
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9
2
March 20, 2024
This is not the first time I have applied for the repair of a Rumster, always by appointment quickly, efficiently, good service , excellent craftsmen. The approach is individual.
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4
October 19, 2023
Definitely recommend it! Professional mechanics work. Clearly make the diagnosis. They offer the optimal solution for troubleshooting. Efficiently and quickly eliminate the cause of the breakdown. I was satisfied with the repair. The problem has been fixed.
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3
3
October 17, 2023
Excellent service station! The staff is at the highest level! Everyone will tell, show and consult on any problem and in the future it will be eliminated for an excellent price! Suspension diagnostics was done to me for free! (changed the timing passat b6)
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3
3
October 25, 2023
Excellent service station, the guys know their job, do everything clearly, rationally, and on time.
Besides, a very nice guide)
Do you think to apply or not - do not even think, the guys know their job :)
Definitely 5+!
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3
2
July 9, 2024
I applied. Broke down right on the road , helped out , thanks guys !!!! Thank you very much!!!! I recommend it!!!!!
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2
February 27, 2024
The guys did well, they figured it out instantly , I am grateful for the help and recommend it to everyone.
Over the past three years, I have not seen such a diagnosis at any service station, without divorce, clearly and in fact. Thanks .
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4
January 30, 2024
Saved on Sunday!! Thank you very much! We brought all the spare parts ourselves quickly , repaired them efficiently ! I recommend it!
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1
3
March 12, 2024
Good service. They do their job in good faith. This is not the first time I have applied. All my repair requests were resolved quickly and within the agreed time frame.
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2
May 23, 2024
A good hundred. Alesya is beyond praise. We promptly resolved the issue with the brakes and gave the car back in a short time. We will contact you again!
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3
January 15, 2024
I changed the fuel pump for a Peugeot, everything was done perfectly. Thank you very much , because we redid the site for the pump , no one took it . The speedometer did not show, they found the reason, and neither did anyone before the guys find the problem. I will recommend it to everyone.
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1
2
November 12, 2023
Thank you for the high-quality repairs, it's hard to find specialists like you. Separately express gratitude to the administrative staff , you girls are the best ) 👍
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2
3
December 11, 2023
I liked everything! Excellent service station!
I suffered for a long time with stabilization (no one could do it or did not want to bother), but everything is clear here: they diagnosed and quickly eliminated everything
Thank you very much
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3
2
January 15, 2024
I came to the suspension diagnostics , I was at other stations , they said the steering rack was knocking , the guys did the diagnosis normally , it turned out that everything was fine with the rack , the upper apore of the shock absorber was knocking . Well done , I advise everyone , the knock is gone , they did super
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1
2
January 3, 2024
I serviced the suspension on a BMW, everything is clear, fast and the staff is friendly, I advise you, I have not seen better services in the area👍
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1
2
March 13, 2024
A pleasant team that can get into the situation, did everything quickly and clearly, I put five without minuses.
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2
February 29, 2024
Thanks for the competent computer diagnostics. I 'll come for repairs . I recommend it to everyone. I was guided by the price and will come for repairs
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4