I ordered a trailer of a certain size over the phone during the day, low. Agreed. I arrived early in the morning, the ordered size was given to another, I had to take a high one, but the wind resistance was huge, the fuel consumption was 15 liters of gasoline. When returning, I wanted to clarify the question, I ran into rudeness.
There was an unpleasant aftertaste. Although we've been taking trailers from them for 7 years quite often.