The most terrible service of those where the car was serviced. I came to them for an oil change. At the end of the work, they reported that the pallet plug had been replaced due to the fact that the old one was short, and during further operation of the car, they discovered that the thread in the pallet had been torn off by the craftsmen of this service. When filing a complaint, they wash their hands of it and say that anyone but them tore off the carving.
I recommend. I am satisfied with the service. How many problems there were with the car, everything was fixed here. The staff is attentive. They will always help and prompt you here. I only do car repairs here.
I have been serving here for more than 10 years. The guys here are, of course, professionals in their field. It is always clean and cozy, there is a waiting room with a TV and fragrant coffee. There is an auto shop
They called immediately and made an appointment at a convenient time. Upon arrival, they immediately issued a work order, drove the car to the lift themselves, did everything quickly, no unnecessary questions, gave a black printout it took everything to collapse like people, over the past 10 years I got to such a service. I got to this service station on the advice of a relative who previously serviced his car. You can recommend this service to everyone.
A terrible store, no spare parts, I asked for a list of 10 positions, in the end there is nothing at all, absolutely no store useful for KAMAZ, the workers looked as if I was asking for spare parts for a space shuttle
I came for a diagnosis. The internal combustion engine, gearbox and computer were diagnosed. They did not advise anything about errors and problems, they did not help to pick up spare parts. And there are 2 bolts on the casing that protects the internal combustion engine from dirt...
Not interested in further customer service
A normal service station, but for common car brands. A little aside - and not the whole range of services is available anymore. They also work on Saturday/Sunday. It is important. They try to understand the client's problem, but they don't move more than they have paid for. For example, when lifting a car, they will no longer check just the ball bearings, oil seals, hubs, etc. Now it's all for a fee and you need to order in advance. During ATL's time, all this was done for free at every ascent... A trifle, but very pleasant, especially since I always returned to them, and not to Uncle Vasya in the garages. In general, they do their job. No bonuses, but they do.
KamAZ Center is one of the best car shops in Donetsk. A lot of things are available, and almost everything can be ordered. Prices are adequate relative to bazaars, and always original spare parts.
The prices are too high. Similar jobs in other places are half as cheap.
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Александр
Level 15 Local Expert
July 25, 2021
I have been served in this service for the 3rd time. Qualified specialists in their field and experienced master receptionists will be able to solve almost any problem. In my case, they went to a meeting, provided additional services, and helped with good advice. Thanks for the high-quality repairs. I recommend you to visit.