My husband arrived and gave the car on Friday by appointment at 9 : 30 to replace the bearings (they work until 20 pm), the bolt was broken, we found them ourselves in the city and brought them at 18 :20 so as not to wait until Monday, they did not give it away that day, on Saturday they wrote all day that the car was in the process of replacement and again They didn't give it away. As a result: on Monday morning, my husband went there and the "oil painting" car WAS JUST REPLACED!!!! 2 working days were lost, customer orientation is 0, it is not clear why they took the car and kept it for 2 days
At the end of the warranty, your car will not be repaired! I called with a question about a malfunctioning starter. They said clearly and clearly on the phone (there is a recording of the conversation) that they would remove the starter and give it to a third-party organization for repair. Upon arrival, a surprise awaited: the starter was only removed and given to the client for repair. Why do I need it? I could have taken it off myself and taken it for repair.
As a result, I lost a week of time. Apparently someone wanted to make money on the left...
I came for the second time in a year for maintenance, the second bearing buzzed and rewired, next time I'll take a tent!!! I waited from 9:00 to 18:00!!! I decided to replace the film with door handles, they said I waited for 30-40 minutes for almost 2 hours!!!
The organization of labor at a low level. Oil change is half a day, which can be done in an hour along with the road, there are never any spare parts. I put one star for the tea.
Customer service is at zero. I drove the car after the accident on 19.01.2024 and we are sending it to Minsk. They've been marooning my head for almost a month. I came from Minsk, call yourself and find out about your car. I arrived on 02/08/2024 (we searched and called back for 6 hours) until I dialed myself, and I called myself on 02/13/2024, yes, you can come pick me up. Thank you very much for reporting "ON TIME".
Expensive service.I paid, although the problem was never solved. I do not recommend this service. As a normal dealer, if you insist, everything will be done under warranty, if you give up, everything will be at your own expense.
In 2019, I bought a horseradish for my wife. I've had maintenance four times in four years. Everything is fine, only a little more expensive than in other services.
Official dealer in Brest. For the fourth year I have been undergoing maintenance here. Responsive staff. There are simply no censures for their work. Prices and quality are satisfied.
I asked about replacing the brake pads. I asked a question - the service of the entire brake system. They Said Yes. the service costs 78 rubles. I clarified: I need the guides to be disassembled, cleaned, the cuffs in the calipers anointed, and a full diagnosis performed. They said that it would be so. Two weeks pass and the wheel starts to wedge. I'm going to another service. There is corrosion on the caliper cylinder. The cuff hits and the cylinder does not go back.
That's the kind of prevention. No one even looked in there, cleaned or smeared anything.
One star for washing the car.
The service sucks. And for a very long time. Replacement. The oil in the engine is 3 hours. Etc. On 12/20/2022,
it was recorded at 9:00. The car was driven into the service station at 11:13, because there were no seats. The question is, why sign up for service if there is no possibility? And so: the ABS sensor rear right was changed from 12/20/2022. 11:13 minutes to 12/23/2022 15:23 minutes. And this is on the Niva 2021 car.
We arrived on time! For a job that takes 15 minutes according to them! We sat for an hour and forty and they haven't given us the car yet! Very leisurely comrades!
Check all the documents that are given to you - the professionalism and responsibility of the employees is in its infancy, apparently due to personnel starvation...
we are serviced in the Lada center, very convenient, qualified staff, smart guys, managers, fast, convenient, there is always an entry, a good level of employees is felt
Price-quality ratio! I recommend it!
The dream that every man in the country dreams of is to buy himself a new car from the salon at least once in his life.
Unfortunately, in 90% of cases, no one gets this opportunity, or it only happens once in a lifetime...
You can think for a long time, calculate all the PROS and cons... But there is a main argument - dreams must come true! Fulfillment of desires makes everyone happy. And being happy is the most important thing in life!
Terrible service! They took the money for the diagnosis, but the problem was never identified. They named 1000 reasons for the breakdown and advised to find another service
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Vitalirina
Level 4 Local Expert
September 4
Hello guys! They work, not much more expensive than others, but the service is better!
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Anonymous review
January 10, 2023
There have been no questions about the implementation of the tasks set so far.
The cost leaves much to be desired (expensive), and the deadline is 3-4 hours...
After visiting the Lada car service in Brest, I am convinced that those craftsmen who can only carry out oil changes under warranty work in the service-this is their entire level, since in a car that has had gases in the engine for two years, and they said a curved dipstick.This is the level of specialists
The main goal is to sell products. Then very often the answer is... - not a warranty case. In our case, the gearshift knob is beating at 3 speeds. There are no questions about the work on the service yet. Only passed 1 that...
The service is unreasonably prolonged. By appointment (oil change, filters)- almost 4 hours. At the same time, the car was driven to the courtyard site an hour and a half after acceptance and it just stood there. It can be seen in this way (time) they are trying to justify the cost of work overestimated by 2-3 times compared to other service centers.
There was a "check engine" problem. I turned to the official dealer for THAT and repair. In general, two stars for the appearance and for the high-quality car wash. The problem was solved for two days, then she returned. No guarantee, no quality.
Well, it's comparable to the fact that there are a lot of cars in their parking lot, probably the sales business is not going very well
Although I notice a lot of people riding them
But for the price of the simplest version of Lada Granta
, I advise you to buy a used foreign car it will be cheaper and more pleasant
Responsive managers offer loan options.
I didn 't like the test drive , I didn 't have time to feel the car, and I take different cars on mechanics, but on the test the automatic and the motor are different
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Женя В
Level 6 Local Expert
December 16, 2023
The official dealer of Lada, Renault, Nissan is now some kind of Chinese company
When replacing the windshield, a "new" glass was installed that has a pile of debris in the middle layer. At the same time, the master receptionist says that everything is fine
the quality of consultations is excellent, without subsequent obsession, from the entire range of the fleet, a test drive is possible only for two models, which defies explanation..
Yes, the service is not cheap, the officials! But they work according to the instructions of the factory, there is no handicraft (i.e. blue duct tape does not solve everything)))
I bought an Xray car. The seller said that it was on a vending machine, but it turned out that it was on a robot. And you can't cancel the deal because the loan has been approved. DECEIVED!!! NOT RECOMMENDED, now I'm selling, I lost money...
In new cars, the JACK is just terrible!!!Plastic!
In the tech department. It's been a very long time!
Either there are not enough specialists, or they have qualifications.