Автосервис-Запад

4.0

127 ratings

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Level 7 Local Expert

Everything was explained and shown . Pleasant craftsmen are sitting at the reception. There is a comfortable waiting room. The boxes are clean. Large parking for customers. There are no problems with check-in. Well , it 's WORTH being in the goat of an auto parts store , and this is a huge ++

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Виталий Соколов

Level 7 Local Expert

The most important repairs were not done. The preheater should have been revived. They said on the phone that he was rotten. When I picked up the car, I looked at it - it was intact, there wasn't even any rust, and no one had even disassembled it. But.... they took the money for computer diagnostics, as if they had solved the problem. I didn't get any poorer, but I still had an unpleasant aftertaste. I'm not going there anymore.

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Андрей Гоголев

Level 3 Local Expert

While driving by car, the brook belt began to tear, immediately drove into this service, because it was nearby. We accepted the car without any questions, we were told to wait 20-30 minutes until the place was free. After registration, I talked to a specialist, said that you can buy a belt in a nearby store. While I went to buy a belt, I just got a call and was told that I could take the car for repair. With regard to mechanics. Instead of just changing the belt and that's it. The mechanic checked all the rollers and found a roller that was not pressed by the washer, told him to buy a bearing and a good new washer. Everything was bought within 10 minutes. The car was made as it should be, not just collected money, but figured out the reason why the belt started to tear and everything was done perfectly. Special thanks for organizing a children's place in the visitors' room. Because I was with a small child, he had something to do.

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Сергей Ж.

Level 6 Local Expert

Unprofessional attitude to work. After each check-in, unfinished work remains at the service station. They painted the door - the paneling was not removed, it was hanging out. They rejected the ecology - they did not remove the power from the flap. The air filter was changed - the inlet pipe was connected to the DMRV. Etc. They painted the trunk lid and me with the ceiling lights of the room - they did not make sure that the ceiling lights were normally fixed. The result: water and salt accumulated through the lampshades, corrosion started again, the lampshades were replaced. They said this is not a warranty case, we can fix everything at your expense. The only advantage of this service station for me is close to home. But I won't go to them anymore.

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statyk

Level 9 Local Expert

I arrived with the problem of the door not opening from the outside and the window not closing. The window was done, well, as it was done. They tore the mechanism out of the door and put it in the trunk, propping up the glass, it's scary to imagine what's inside so that it doesn't open at all. As I understood it, they did not do the door, referring to the fact that the entire skeleton of the door opening needs to be changed. They sent me to look for parts for the window and door somewhere in the disassembly. The sur is that there is a huge disassembly across the street from them. Since I needed a car very urgently, I agreed to such an emergency repair, or rather a deliberate breakdown of the window lifter mechanism. On the phone, they said that they would just prop up the window, and not take out the whole mechanism. Okay, the most annoying thing is not even that! I paid 120 rubles and left. The other day, a colleague from work took and opened my broken door from the outside, although it did not work! I remind you, according to the diagnostic results, the masters of this service station said that it is necessary to change the mechanism-the skeleton of the door opening entirely! And there was just a cable flying off the door handle. Draw conclusions about whether it is worth contacting these professionals for help, even for an emergency, as in my case. As a bonus, my car stood all night in front of their service with the window open, take what you want, as they say, there are a lot of people walking there.

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Александра Мартынкова

Level 13 Local Expert

They are very polite. They pointed out a number of other shortcomings in the car and this is good. The average waiting time. I liked it despite the fact that it is far from home

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Вячеслав Федоров

Level 6 Local Expert

The firmware on the car was made poorly. There was a knock in the suspension, in order to identify the reasons, it was necessary to remove the frill, in all ways they did not want to do this, despite the fact that it was announced for an additional fee and a positive response was received. I had to take it off myself and go to the technical inspection for diagnosis, it turned out to be a shock absorber cushion.

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Е.О.

Level 5 Local Expert

Replacement of brake pads, front pads and discs, spark plugs. It's all good. I recommend it!) on Solaris 2016

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Игорь Я

Level 2 Local Expert

There seem to be no questions about the work, although something was done and an error came out that was not related to the repair. But the girl at the reception of orders should be replaced. She works with the appearance that everyone got her, what they came for. I think the management should think about this, it immediately creates a negative opinion about the service.

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Александр Ж.

Level 2 Local Expert

I was repairing the generator : 1) Not adequate (overpriced). The generator itself is not repaired, it is only removed and immediately taken to a neighboring organization called Generatorservice located 50 meters away for repair. After the repair, they only put it back. Hence the wild price tag. I had the generator repaired at Renault Logan at the price of a new one for 370 bel. rubles. 2) They delay the repair time. They promised to do it in a day, in fact, they recruited a lot of cars for repairs that day and the repair of my car was postponed the next day. If I hadn't shown up the next morning and asked why the car was in the corner, I probably wouldn't have picked it up on the second day. 3) They did not want to give a normal warranty for the repair of the generator. We wanted to give a guarantee only for our work, the removal and installation of the generator. 4) They literally don't want you to watch the car being repaired. It is better for them that you disappear altogether and come only when you need to pay for car repairs. And it would be good if you didn't understand the car, then ideal conditions will be created for them.

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Евгений грек

Level 3 Local Expert

Excellent staff! We helped, we did everything quickly and efficiently. Thanks

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Александр Глушаков

Level 9 Local Expert

Good afternoon, everyone. We did a camber-convergence on Audi, (excellent specialist) we found a joint on the suspension, eliminated everything on the spot, the benefit of the spare parts center in the next building. Administrators and masters, well done, thanks to them. I liked. I recommend. There are not many normal masters of collapse in the city!!! Thanks a lot to the ZAPAD center.

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дмитрий андрощук

Level 3 Local Expert

I brought a car. Something was knocking in the car while driving on the nervous road. At the service station, they said that the shock absorbers were knocking. I replaced them. As it rattled, it rattles. The money was taken for the work, the problem has not been fixed.

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Luxtrans.by

Level 15 Local Expert

This is not the first time I have applied for a camber-convergence for a Mercedes Sprinter (comfortable box and high gates)

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Михаил

Level 6 Local Expert

Expensive, at the level of authorized dealers. They do not undertake minor repairs, and they said: "it is not profitable for us..."

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Сергей Ващинский

Level 14 Local Expert

I get repaired periodically (close to work), sometimes they frankly hack, sometimes they do well. I drove in from the last one with a leak of antifreeze, they changed it for 2000 rubles, and the antifreeze both flowed and flows.

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Никита Кистанов

Level 5 Local Expert

As usual, business in Belarusian, no Customer Orientation, I called to find out on Friday evening to find out about the service, in response I received that on any weekday from 11:00 to 17:00 come, in fact on Monday at 9:00 I find out that I need to make an appointment and everything is scheduled until 13:00, but in general they ask me to call at 13:00 and it will be seen, damn, I planned to arrive at exactly 11:00, as a result, the manager who replied on Monday - I'm not me and the hut is not mine, who said I don't know and I'm not going to figure it out. I'm not sorry, I'm sorry ... an extremely negative attitude towards the client...

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Юрий Г.

Level 2 Local Expert

I don't advise anyone else to do such a hundred there, I don't advise anyone else, the price tags are crazy, the margin is also deceiving if they drove the car, then check everything

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Ольга

Level 7 Local Expert

I want to tell you about this service station and the employees on it. I have been servicing my car (Toyota Yaris) at this service station for probably 4 years. During all this time, this service station is associated only positively. Service station employees give competent advice on work and spare parts, they say exactly what needs to be changed (first of all) and not changed in order to earn more. In the service price segment, it is not expensive. Conclusion: if you want to repair your car well and not expensively and so that your head does not hurt, then you have come to the right place. Thank you so much again!!! Guys, real professionals! I recommend 10/10

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Артём Б.

Level 3 Local Expert

I stopped by for suspension diagnostics. The car was taken by the employees of the service station themselves and driven to the boxes somewhere behind the building. Okay, I waited until everything was done, found a joint, and now they're telling me to leave the boxes myself. Well, no problem. I'm leaving, leaving myself a trajectory for a U-turn in front of the gate III… There is a metal pin sticking out of the ground near the gate, which later turned out to be a "gate lock" or something like that, which is not marked in any way and it is not possible to see it (well, unless you need to leave the subway for 20). I punched a wheel, cannot be restored, got on a pair of front tires. The guys who worked quickly changed the spare tire for me, and the administrator, in turn, just waved his hands, saying that you were driving. Customer orientation for service stations with prices above average is so-so. I'll come back tomorrow for a book of complaints. And if you do use their services, be careful when checking out.

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Екатерина Голуб

Level 5 Local Expert

The prices are not cheap, for replacing only the front brake discs and pads with their parts, they charged me almost 470 rubles

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Инесса

Level 7 Local Expert

A pro in your field! Individual approach!

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Елена Ковалева

Level 5 Local Expert

A good car service. Problems are solved quickly. The prices are adequate. There is a store nearby where you can buy consumables and auto parts, which is very convenient. I recommend.

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Urij Vorozbit

Level 2 Local Expert

High-quality engine repair.

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Николай Г.

Level 7 Local Expert

I was checking the tightness of the exhaust system with smoke. They did it quickly when they were looking for an entrance place - they took out the boost sensor, tore off the wire on it, but immediately sealed it and everything works OK. There are no queues. They didn't take too much for the work. I liked it!

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Дмитрий

Level 6 Local Expert

A good service station in terms of price/quality ratio, as well as in relation to customers and deadlines for the robot. I applied there several times, everything was done quickly and efficiently, the price suited me.

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Дмитрий geeta

Level 15 Local Expert

I constantly contact them, always impeccable service, polite staff, I recommend)

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Алина Якунина

Level 8 Local Expert

They can't do anything right, I won't come here anymore

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Blondie

Level 17 Local Expert

I changed the oil and filters here. So far everything seems to be fine