Автосервис-Запад
41 review
August 8
While driving by car, the brook belt began to tear, immediately drove into this service, because it was nearby. We accepted the car without any questions, we were told to wait 20-30 minutes until the place was free. After registration, I talked to a specialist, said that you can buy a belt in a nearby store. While I went to buy a belt, I just got a call and was told that I could take the car for repair.
With regard to mechanics. Instead of just changing the belt and that's it. The mechanic checked all the rollers and found a roller that was not pressed by the washer, told him to buy a bearing and a good new washer. Everything was bought within 10 minutes. The car was made as it should be, not just collected money, but figured out the reason why the belt started to tear and everything was done perfectly.
Special thanks for organizing a children's place in the visitors' room. Because I was with a small child, he had something to do.
See original · Русский
February 5
Unprofessional attitude to work. After each check-in, unfinished work remains at the service station. They painted the door - the paneling was not removed, it was hanging out. They rejected the ecology - they did not remove the power from the flap. The air filter was changed - the inlet pipe was connected to the DMRV. Etc. They painted the trunk lid and me with the ceiling lights of the room - they did not make sure that the ceiling lights were normally fixed. The result: water and salt accumulated through the lampshades, corrosion started again, the lampshades were replaced. They said this is not a warranty case, we can fix everything at your expense. The only advantage of this service station for me is close to home. But I won't go to them anymore.
See original · Русский
2
December 11, 2023
I arrived with the problem of the door not opening from the outside and the window not closing.
The window was done, well, as it was done. They tore the mechanism out of the door and put it in the trunk, propping up the glass, it's scary to imagine what's inside so that it doesn't open at all.
As I understood it, they did not do the door, referring to the fact that the entire skeleton of the door opening needs to be changed. They sent me to look for parts for the window and door somewhere in the disassembly. The sur is that there is a huge disassembly across the street from them. Since I needed a car very urgently, I agreed to such an emergency repair, or rather a deliberate breakdown of the window lifter mechanism. On the phone, they said that they would just prop up the window, and not take out the whole mechanism. Okay, the most annoying thing is not even that! I paid 120 rubles and left. The other day, a colleague from work took and opened my broken door from the outside, although it did not work! I remind you, according to the diagnostic results, the masters of this service station said that it is necessary to change the mechanism-the skeleton of the door opening entirely! And there was just a cable flying off the door handle.
Draw conclusions about whether it is worth contacting these professionals for help, even for an emergency, as in my case.
As a bonus, my car stood all night in front of their service with the window open, take what you want, as they say, there are a lot of people walking there.
See original · Русский
2
August 8
Replacement of brake pads, front pads and discs, spark plugs. It's all good. I recommend it!) on Solaris 2016
See original · Русский
April 2
They are very polite. They pointed out a number of other shortcomings in the car and this is good. The average waiting time. I liked it despite the fact that it is far from home
See original · Русский
August 31, 2023
Прошивку на авто сделали некачественно.
Был стук в подвеске, для выявления причин необходимо было снять жабо э, всеми способами они этого не хотели делать при том, что было объявлено за дополнительную плату и получен положительный ответ. Пришлось самому снимать и ехать на диагностику в техосмотр, оказалось подушка амортизатора.
4
1
November 15, 2023
There seem to be no questions about the work, although something was done and an error came out that was not related to the repair. But the girl at the reception of orders should be replaced. She works with the appearance that everyone got her, what they came for. I think the management should think about this, it immediately creates a negative opinion about the service.
See original · Русский
2
1
January 26
Excellent staff! We helped, we did everything quickly and efficiently. Thanks
See original · Русский
October 15, 2022
I was repairing the generator :
1) Not adequate (overpriced). The generator itself is not repaired, it is only removed and immediately taken to a neighboring organization called Generatorservice located 50 meters away for repair. After the repair, they only put it back. Hence the wild price tag. I had the generator repaired at Renault Logan at the price of a new one for 370 bel. rubles.
2) They delay the repair time. They promised to do it in a day, in fact, they recruited a lot of cars for repairs that day and the repair of my car was postponed the next day. If I hadn't shown up the next morning and asked why the car was in the corner, I probably wouldn't have picked it up on the second day.
3) They did not want to give a normal warranty for the repair of the generator. We wanted to give a guarantee only for our work, the removal and installation of the generator.
4) They literally don't want you to watch the car being repaired. It is better for them that you disappear altogether and come only when you need to pay for car repairs. And it would be good if you didn't understand the car, then ideal conditions will be created for them.
See original
11
September 25, 2022
Good afternoon, everyone. We did a camber-convergence on Audi, (excellent specialist) we found a joint on the suspension, eliminated everything on the spot, the benefit of the spare parts center in the next building. Administrators and masters, well done, thanks to them. I liked. I recommend. There are not many normal masters of collapse in the city!!! Thanks a lot to the ZAPAD center.
See original
1
2
August 5, 2023
Привёз авто. Что-то стучало в машине при езде по нервной дороге. На сто сказали,что стучат амортизаторы. У них же заменил. Как дребезжало, так и дребезжит. Деньги взяты за работу, проблема не устранена.
5
January 25
This is not the first time I have applied for a camber-convergence for a Mercedes Sprinter (comfortable box and high gates)
See original · Русский
1
March 21, 2023
I get repaired periodically (close to work), sometimes they frankly hack, sometimes they do well. I drove in from the last one with a leak of antifreeze, they changed it for 2000 rubles, and the antifreeze both flowed and flows.
See original · Русский
3
June 27, 2022
As usual, business in Belarusian, no Customer Orientation, I called to find out on Friday evening to find out about the service, in response I received that on any weekday from 11:00 to 17:00 come, in fact on Monday at 9:00 I find out that I need to make an appointment and everything is scheduled until 13:00, but in general they ask me to call at 13:00 and it will be seen, damn, I planned to arrive at exactly 11:00, as a result, the manager who replied on Monday - I'm not me and the hut is not mine, who said I don't know and I'm not going to figure it out.
I'm not sorry, I'm sorry ...
an extremely negative attitude towards the client...
See original
5
August 8
High-quality engine repair.
See original · Русский
1
September 13
Expensive, at the level of authorized dealers. They do not undertake minor repairs, and they said: "it is not profitable for us..."
See original · Русский
1
October 24, 2023
I don't advise anyone else to do such a hundred there, I don't advise anyone else, the price tags are crazy, the margin is also deceiving if they drove the car, then check everything
See original · Русский
3
1
May 1
A pro in your field!
Individual approach!
See original · Русский
2
August 18, 2023
The prices are not cheap, for replacing only the front brake discs and pads with their parts, they charged me almost 470 rubles
See original · Русский
2
1
July 19, 2021
Хочу рассказать про данное СТО и работников на нем. Обслуживаю машину свою (Тойота Ярис) на данном СТО уже наверное года 4. За все это время данное СТО ассоциируется только положительно. Работники СТО дают грамотную консультацию по работе и по запчастям, говорят что именно нужно (в первую очередь менять) а не поменять, чтобы заработать больше. В ценовом сегменте по обслуживанию - не дорого. Вывод: если вы хотите хорошо и не дорого отремонтировать свой авто и чтобы не болела голова, то вы попали по адресу. Огромное спасибо ещё раз !!! Ребята, настоящие профессионалы! Рекомендую 10/10
3
2
September 25, 2021
Заехал на диагностику подвески. Машину забрали сами работники СТО и отогнали в боксы куда-то за здание. Окей, подождал пока все сделают, нашли косяк и вот выезд из боксов уже говорят мне выезжать самому. Ну, без проблем. Выезжаю, оставляю себе траекторию на разворот перед воротами иии… Из земли возле ворот торчит металлический штырь, который в последствии оказался «фиксатором ворот» или как-то так, который никак не обозначен и увидеть его не представляется возможно ( ну разве что метро на 20 отъехать нужно).
Пробил колесо, восстановлению не подлежит, попал на пару передних шин.
Ребята работники оперативно поменяли мне запаску на докатку, а администратор же в свою очередь только поразводил руками, мол, вы же за рулём были. Клиентоориентированность для СТО с ценами выше среднего - так себе.
Завтра приеду за книгой жалоб.
И если вы все же воспользуетесь их услугами, будьте осторожны при выезде.
2
1
November 1, 2021
Хороший автосервис. Проблемы решают быстро. Цены адекватные. Рядом магазин, где можно приобрести расходники и автозапчасти, что очень удобно. Рекомендую.
2
1
June 29, 2022
I was checking the tightness of the exhaust system with smoke. They did it quickly when they were looking for an entrance place - they took out the boost sensor, tore off the wire on it, but immediately sealed it and everything works OK. There are no queues. They didn't take too much for the work. I liked it!
See original
1
December 27, 2022
Постоянно к ним обращаюсь,всегда безупречное обслуживание,вежливый персонал,рекомендую)
September 13, 2021
Хорошее СТО по соотношению цена/качество, а также по отношению к клиентам и срокам выполнения робот. Обращался туда несколько раз, все сделали быстро и качественно, цена меня устроила.
2
1
December 24, 2023
They can't do anything right, I won't come here anymore
See original · Русский
July 3, 2023
I changed the oil and filters here. So far everything seems to be fine
See original · Русский
April 3
Excellent service 👍
See original · Русский
August 17, 2023
Удаляли катализатор. Так я его и не увидел...
June 20, 2023
Expensive. The officials are cheaper.
See original · Русский
2
1
July 26, 2022
After 5 years, I decided to change the service station, so far I am satisfied.
See original
November 2, 2021
They do everything on time. They work with expensive materials. I recommend it!
See original
1
1
January 5, 2023
The price tag did not please.
See original · Русский
2
1
December 27, 2022
They don't know how to make a collapse
See original · Русский
3
September 12, 2022
Непонятное ценообразование !
4
October 27, 2022
Excellent service
See original
2
2
November 7, 2021
It's a good approach, but the price tag is a little too high
See original
1
1
July 31, 2022
Пока все более чем
2
1
October 29, 2021
Дорого, кочество не выше чем у других
3
July 31, 2022
Great!
See original
1
2
January 10, 2022
Хорошо делают
1
2