A nightmare!
Because I was on the next street and had to wash the car, I chose the nearest car wash.
After looking at the opening hours on Saturday (until 18:00), I went to AVTOSPA24 ... the time is 13:40!
Prices are not specified. The door was open, I went into the room "Hello, are you working"?
Silence, but the music is playing. I'm asking again…
- Hello, are you working? Is there anyone there?
- We are not working. - the man answers lying on the couch.
- You have indicated the opening hours on Saturday until 18:00. Are you working like this or not?
- I'm leaving soon. What do you want anyway?
- Wash the body and carpets, vacuum, wipe the windows and panels. Do not touch the trunk.
- Well, come on in, but the ticket office is not working.
- So if you're not working and you're leaving soon, then I can go somewhere else.
From the extremely dismissive communication and behavior, it was clear that the person could not formulate a thought because he was drunk.
I get in the car, I'm going to leave. A man opens the door to the box - come in.
- I'm going to another place, get ready for your business.
- Well, let's wash it already.
I go into the box, say what I want again.
- Well, I'll take care of your car within an hour and a half. I have a dry cleaner here, I can't wash anything for you, and are your windows very dirty, can't you go?
- You know, I'm going to another place anyway.
- Why?
- Because you are drunk and cannot build a dialogue!
I take the mats off the wall myself and put them in the car, the man is already barely standing on his feet.
- Well, at least let me wash the carpets.
- Thanks, no need. Let me out of here.
Management, please have a conversation with the staff and adjust the work schedule. You can watch the recordings from the cameras (although they hardly worked).