Payment method:discount system, postpay, cash, payment by card, electronic money, bank transfer, cash on delivery, installment, cashless payment, online, QR code, payment by credit card, making a loan
Promotions:discounts, promotions, special offers, bonuses, gifts
I do not advise contacting this organization.
They tell me that everything is fine, but they don't tell me much.
I ordered a mopet, they said that everything was fine, it was available and they had all the documents for registration and there would be no problems. In fact, when the moped was brought, it turned out that there was no electronic PTS and you need to go to beltamozhservice, pay a fee of about 85 rubles.
I am 80 km from Smolenka (Russia), and 50 km from the nearest beltamozhservice. With such success, it is cheaper for me to go to Smolensk and buy there. The difference between buying in Smolensk and in this organization is significant.
We decided to take it already in this organization so as not to bother with paperwork, but in fact, we have to do everything practically by ourselves.
+ All operators are busy, no matter which number you call. If you want to get through, take another phone, then they will call back or pick up the phone quickly.
Good afternoon, I wanted to share my impressions about this office. I bought an outboard motor in this office last year, the sales manager works just fine with them, there are no complaints about him, he can ride on his ears. When buying from us, you will receive a three-year warranty, all spare parts are available, you will not have to wait for anything, he said, well, I think it's a great option all in one place, everything is fast and efficient. The happiness was not long, already during the purchase process there was a question with pre-sale preparation, the office did not know about it, they asked the guys at the warehouse well and what a surprise it was, it turns out there is pre-sale preparation, only the office does not know about it. To get a three-year warranty, you need to go through the first one of their engines, well, I think this is not a problem, I ran in according to the instructions and brought the engine to the first ONE, paid 50 rubles and received the coveted seal in the service book, well, I think everything will sleep well now, if something happens, I immediately come here. We discussed with the head of maintenance and repair how to continue doing THIS and whether it is possible to carry out minor repairs yourself, they said that everything can be done by yourself, just do not climb into the outboard motor itself. And so the engine cooling control disappeared at idle, I removed, disassembled the system, found a malfunction, I think I'll call the service how we'll solve the issue, take the whole engine or you can only take the node separately, I called for half a day, constantly an answering machine and a promise to call back, they still call back if anything, well, I think I'll go there myself. I came to the office, they give me the same number and say call, I realized that it was useless, went to the workshop where they were doing SOMETHING, found a locksmith who serviced my engine, explained what and how, he says that this is not a warranty case, this part is consumable and will be changed only for money, well, I think what to do so so, I say it's in stock, he says I need to go to the office to find out, I went back, turned to the sales manager, say so and so, the motor is under warranty, I would like to get the part for free, but they are not in any, okay, I think I'll buy myself nothing to do, but what a surprise it was that the spare part only under the order and wait from two weeks, a spare part that is consumable to wait two weeks!!! How??? It's a consumable!!! He should be here right now. The manager's response just killed it, everything was sold. And then I got upset and decided to write everything as it is so that people know that the main thing in this cantora is to sell equipment. And you don't have to worry about further repairs, just tell the customer that everything has been sold, wait two weeks. And it seems that the office and the warehouse live on different planets, when they promised to buy a gift, they saved the vest, and the office issued a plastic canister, said that the cigarettes were over, asked at the warehouse when receiving the motor whether there was a vest or not, they said that it was full, I had to go back to the office to redo the invoice, the office said something for it is necessary to buy gasoline and oils yourself, but it turned out that the oils should be included in these 50 rubles at the first time. That's how it is, I hope that the management of this office will pay attention to this.
I ordered a vento naked scooter. On the same day, delivery was set for the next day, I was of course shocked by the efficiency of the staff. Completely assembled. I am satisfied with the quality. I would like to express my gratitude to Vasily for his help in choosing the equipment for my requests. All my questions about delivery and documents were resolved very quickly. While I am running the scooter, I have not identified any assembly defects. I recommend it!