Among the advantages: a large number of destinations and the number of buses; reasonable prices for travel; free travel for children under 7 years old (check with the operators for details);
Of the cons: It is not very convenient, for example, for those people who are passing through the city and book a ticket from another city, so that upon arrival they can be sure that they will go where they need to go. And there is no way to buy a ticket in a day. I don't quite understand how to deal with this situation). Probably, all that remains is to buy a ticket on the spot upon arrival..
As it is, everything is fine, there is a shop and a cafe inside. In case you get hungry while you're waiting. There is also an ATM of Belarusbank.
Polite staff, cleanliness and warmth in the room, lots of kiosks and cafes, recent renovation. There may be long queues here on some days, so it is better to purchase a ticket in advance or online. The parking is spacious.
The station performs its function normally, without flaws. They always warn you when the bus or minibus will be late. There is a cafe on the second floor. It's a little expensive, but it's a train station. The renovation is the same +- as it was 10 years ago, when I was here too. Queues can be long, people once swore in front of me, who pinches whom and does not let them through, they found out the relationship. There is often only one cash register open, but not always, of course. As for parking, I don't know if there is one, I'm not a driver, I didn't pay attention. It's still a bit dirty, but it's understandable, because the flow of people is enormous, but the station is still there...