I know a lot of places with poor service, but I've never seen such a hell on earth. The bus can simply afford not to arrive, they were warned about it 8 minutes before departure. Instead of at least an apology, a boorish attitude. I would especially like to mention the cashier L.V. Shinkarenko, who, unfortunately, could not even write my name on the ticket, and sold me a ticket for which there is no flight. And her colleague (unfortunately, I did not recognize the last name), who, when I tried to resolve the issue, said that I had to arrive two hours earlier for boarding in order to make it to boarding. Dear Bus Station, please check your employees for adequacy before hiring them.
It's dirty, there's nowhere to wait for the bus, the toilet is the entire perimeter of the bus station, literally everyone is rude. The ticket seller, the controller, half of the drivers (not all). I'm generally silent about the "taxi drivers" crowd. I understand that the city is recovering, and these are mostly questions for those in charge of its reconstruction. The bus station is a socially very important facility. The fact that no attention has been paid to him is very bad.
There is no information that if a passenger at the border has a longer passport check, his driver abandons and leaves without compensating for the trip. Then you negotiate with other drivers yourself and pay again.
Mariupol, mud, kiosks from the Soviet era, there is no toilet! from the word in general, and completely!!! There is no waiting room, there is no water!!!!!! It's true to say Donetsk is more civilized.
The woman at the checkout is a little rude, when asked about the flight delay, she replied that it was not their flight and she did not know anything, and she did not know where it stops either, although it was not a new flight and this carrier had been traveling for a long time, but she rudely replied that she did not know anything. After that, while waiting for the flight for a long time, it turned out that they did not have a toilet. Of course, I understand that after the events, there is not a toilet everywhere, but this is a train station, a public place and there should be a toilet
On average, there are shops with a roof- already a plus from both the sun and precipitation. The cash registers are so tight. And so, there would be some kind of cafe on the territory of the station, so that belyashi with coffee would not be consumed on the street and sartir, in general it would be top.
Dirty, the bus station is too loud for this booth. The boorish cashier does not know where the buses stop, cannot clearly and distinctly explain the bus schedule. I had to call the dispatcher in Rostov, where everything was explained.
There is no toilet. There are shops. There is a place to get coffee and water.
It's a terrible bus station, and it also has the status of an interregional one. There is no toilet, you can go around the corner, as the employee said, where everything is done. They wanted to hand over tickets to buy for another flight, which goes earlier, the cashier refused to accept them because it was necessary to carry out the operation through the terminal.
The woman at the checkout is rude, gets personal, read reviews, there are so many negative reviews about her and they still keep her! Terrible attitude towards customers, no customer orientation!
It's a terrible place!
It has a big name Bus Station! In fact, it's a small shed where they sell tickets. The complete absence of a toilet makes this place completely unusable.
The dispatcher was rude, moreover, took the passports, then said that we would be called upon to arrive at the bus, and when the bus arrived, we were removed from it, explaining that we were not on the list.She also refused to give the money back.And the witnesses naturally dispersed.I ask you to pay attention to the management, the prinas were dissatisfied with this lady.
In summer, you can take a bus from the bus station to the Villages on the shore of the Sea of Azov. Melekino, Belosoraiskaya spit, Yuryevka. Urzuf and others. A large number of sanatoriums and boarding houses.
Wonderful! It 's good that there is this train station , the suburb can 't survive without you . And under quarantine, isn 't it better to transport passengers with restrictions ? A lot of fates , people , depend on your company !